Passwords

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Support.pngPasswords

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How do I change my XMission password?

XMission offers a variety of ways to change your password, the easiest of which is our web-based password changing form. You may also change your password using by contacting XMission technical support.

Using XMission hosted email? Here is how to change your Zimbra email password.

How often will I have to change passwords?

XMission no longer uses "password aging", but we do recommend you change your password every 4 months.

What is a GOOD password?

Good passwords include mixed case letters (most systems are case sensitive, including ours), numbers and punctuation (characters above the numbers 0-9). Try not to use anything that anyone could guess such as any words in the dictionary or your license plate number. Some examples of good passwords are:

  • NDhGAzSqez36
  • b4HKPvxXm7cz
  • y5nBkbEiy3qV
  • N6ePPjVoH3gY
  • v7mdAEZcbanp
  • yUdbnsLD5Hzw
  • z2IapIBeMzsd

It is also recommended that you use 3 or more words, 5 characters or more to make an easy-to-remember, but hard-to-crack password. For example:

  • unrulyNoisemaker19Studebaker
  • Revamp2Discounts3Planters4
  • disbarSincludes4patriots


Of course, don't use any of these examples for your own password.

Password Managers

Don't ever use the same password between services.

It is recommended that you use a password manager, like KeePass or LastPass to keep all your individual passwords managed and safe. Be sure to pick a lengthy, strong master password, and use multifactor if available.

How do I enter my new password into my dial-up connection?

Windows XP Dial-up

  1. Click on Start, go to Connect To, and select your connection (probably named "XMission").
  2. In the field labeled Password:, highlight your old password (shown as dots) and type in your new one.

Windows 2000 Dial-up

  1. Double-click My Computer.
  2. Double-click Control Panel.
  3. Double-click Network and Dial-up Connections.
  4. Double-click on your connection (probably named "Connection to 9900900" or "XMission").
  5. In the field labeled Password:, highlight your old password (shown as asterisks) and type in your new one.

Windows 95/98 Dial-up

  1. Double-click My Computer.
  2. Double-click Dial-up Networking.
  3. Double-click on your connection (probably named "XMission").
  4. In the field labeled Password:, highlight your old password (shown as asterisks) and type in your new one.

Macintosh's Remote Access (AKA Open Transport PPP)

  1. Click on the apple menu, go to Control Panels, and select PPP.
  2. In the field labeled Password:, highlight your old password (shown as dots) and type in your new one.

Macintosh's FreePPP Setup

  1. Click on the apple menu, go to Control Panels, and select FreePPP Setup.
  2. Click the Accounts tab. (If you don't see any tabs, click on the triangle in the lower left corner to reveal them.)
  3. Select your location (such as Salt Lake City) and click Edit....
  4. In the field labeled Password:, highlight your old password (shown as asterisks) and type in your new one.

How do I enter my new password into my DSL router?

  • Internal DSL adapters - Please follow the instructions above for updating your password in the appropriate dial-up software.
  • Actiontec DSL router - Instructions for changing your password can be found here.
  • External Cisco DSL routers - Telnet to your router and go into enable mode. You will then need to issue the following commands:
set ppp wan0-0 password YourNewPassword
write
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