XMission Wiki - User contributions [en]

IRedMail

2026-10-05T17:49:47Z

Jab: /* Reading Email */

== IRM Webmail ==

Welcome to the iRedMail webmail interface, home to your XMission email. If you're being hosted on our Zimbra servers, please be advised this page will not contain information for that system.

== Login Page ==
Here is the login page.

[[File:Irm-01-Login.png|600px]]

== Mail Overview ==
After Login you will see the following:

[[File:Irm-01-Overview.png|600px]]

Starting along the top you'll see:
* The current date
* Icons to move the view to
** Calendar
** Address Book
** Mailbox
** Help
** Log Out

{|
|+ Mail Window Overview
|-
| [[File:Irm-02-Overview.png]] || [[File:Irm-03-Overview.png]] || [[File:Irm-04-Overview.png]]
|-
| Inbox and mail folders || List of all your emails. By default they are ordered by newest to oldest. || This is your email reading pane.
|}

The three dots next to your Inbox will open a menu:

[[File:Irm-06-Overview-Preferences.png]]

* Mark Folder Read - Mark all emails in this folder as read
* New Subfolder - Create a new subfolder
* Compact - Compact the folder
* Export - Export your Inbox
* Search - Allows you to search in that folder.
* Sharing - Allows you to share that folder with various permissions.
* Move To > - This only appears on a sub folder

'''NOTE''': The three dots will appear on every folder you click on giving you the ability for each of those tasks.

== Preferences ==
=== General preferences ===

{|
|
|-style="vertical-align: top;"
|
[[File:Irm-01-Preferences.png|600px]]
||
* SOGo Version (webmail version)
* Language (for interface)
* Time Zone
* Short Date Format
* Long Date Format
* Time Format
* Default Module (the interface it will show upon login)
* Enable Desktop Notifications
* Animation Level
* Enable 2FA (two-factor authentication) using a TOTP application
|}

=== Calendar Preferences ===
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-02-Preferences-Cal.png|600px]]
||
* Week Begins On
* Day Start Time
* Day End Time
* Weekdays to Display
* First Week of the Year
* Default Calendar
* Default Events Classification
* Default Tasks Classification
* Default Reminder
|}

==== Categories ====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-03-Preferences-Cal-Cat.png|600px]]
||
* Create categories for your calendar that will allow you to organize and color code specific event type within your individual calendar.
|}

==== Invitations ====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-04-Preferences-Cal-Invitations.png|600px]]
||
* Enable or disable email notifications on CalDAV
* Enable/disable the ability to be invited to appointments
|}

==== Address Book ====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-05-Preferences-AddressBook.png|600px]]
||
* Here you can se up specific categories for your address book.
* To setup your address book click here.
|}

==== Mail ====

===== General =====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-06-Preferences-Mail.png|600px]]
||
* Show Subscribed Mailboxes Only
* Synchronize Only Default Mail Folders
* Fetch Count of Unseen Messages for All Mailboxes
* Sort Messages by Threads
* Show Recipients or Sender Full Email in Mailboxes
* Hide Attachments for Inline Images
* Show Attachments for Inline Images
* Automatically Mark Messages as Read (immediately on display or after displaying for X seconds)
* Enable/Disable Always Open Mail Composer (inside current window or in a pop-up window)
* Enable/Disable When Sending Mail, Add Unknown Recipients to (address book of choice)
* Forward Messages (inline or as an attachment)
* When Replying to a Message (start reply below the quote or start reply above the quote) and Place my Signature (below my reply or below the quote)
* Enable/Disable Insert Signature on New Message
* Enable/Disable Insert Signature on Reply
* Enable/Disable Insert Signature on Forward
* Compose Messages in (HTML or Plaintext) and Enable/Disable Default Font Size
* Display Remote Inline Imagines (Never or Always)
* Auto Save Every X Minutes
|}

===== Labels =====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-08-Preferences-Mail-Labels.png|600px]]
||
* You'll be able to set up specific labels for emails as you desire for color coding or otherwise labeling your emails for organizational purposes.
|}

===== IMAP Accounts =====
{|
|
|- style="vertical-align: top;"
| [[File:Irm-09-Preferences-Mail-IMAPAccounts.png|600px]]
||
* Under the IMAP Accounts category, you'll be able to edit the individual personas you've made for the account.
|
|- style="vertical-align: top;"
|
[[File:Irm-09-Preferences-Mail-IMAPAccounts-Persona.png|600px]]
||
* Clicking on New Identity will allow you to create a new idendity
|
|- style="vertical-align: top;"
|
[[File:Irm-09-Preferences-Mail-IMAPAccount-Persons-Add.png|600px]]
||
* Add a full name
* Add the email address
* Add a Reply to email address
* Add a signature
* Clicking the trash can will delete this iddntidy
* Clicking the heart will make this identity default
|}

===== Filters =====
{|
|
|- style="vertical-align: top;"
| [[File:Irm-10-Preferences-Mail-Filters.png|600px]]
||
* Filters will allow you to organize your filter rules, edit your current filters and create new one.
* To create a new filter choose the Create Filter Button
|}

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-11-Preferences-Mail-Filters-Create.png|400px]]
||
[[File:Irm-12-Preferences-Mail-Filters-Create-02.png|400px]]
|
|-
|
* This opens the create filter form.
||
* Choose the Option that fits you best.
|}

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-13-Preferences-Mail-Filters-Create-03.png|400px]]
||
[[File:Irm-14-Preferences-Mail-Filters-Create-04.png|400px]]
|
|-
|
* Choose which action you want to perform
||
* Choose your contains actions then enter a value
|}

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-15-Preferences-Mail-Filters-Create-05.png|400px]]
||
[[File:Irm-16-Preferences-Mail-Filters-Create-06.png|400px]]
|
|-
|
* Finally choose when you want this filter to run
||
* Choose where you want to put that email when the filer rule runs
|}

=====Vacation=====

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-19-Preferences-Mail-Vacation-Enable.png|600px]]
||
*Enable/Disable Autoreply Subject
* Autoreply Message
* Email Addresses On Vacation Reply Mode
* Days Between Responses
* Enable/Disable Do Not Send Responses to Mailing Lists
* Enable/Disable Always Send Vacation Message Response
* Enable/Disable Discard Incoming Emails During Vacation

You can also set up restrictions and constraints just in case you only want that mode activated on specific days you're away, such as:
*Enable/Disable Enable Autoreply On (date) and Disable Autoreply After (date)
*Enable/Disable Enable Autoreply At (time) and Disable Autoreply At (time)
*Enable/Disable Autoreply on These Days
|}

=====Forward=====
{|
|
|- style="vertical-align: top;"
|
[[File:Irm-20-Preferences-Mail-Forward-Enable.png|600px]]
||

* Under Forward you can set up email forwarding for incoming messages.
* Email Addresses (that you plan to forward to)
* Enable/Disable Always Forward (this applies before any filter rules)
* Enable/Disable Keep a Copy
|}

== Reading Email ==

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-21-email.png|600px]]

* When viewing an email, you'll have the following options along the top-right side:
<gallery>
Irm-emailIcons-flag.png | Flag
Irm-emailIcons-unread.png | Mark Unread
Irm-emailIcons-junk.png | Junk
Irm-emailIcons-replySender.png | Reply to Sender
Irm-emailIcons-forward.png | Forward Email
Irm-emailIcons-delete.png | Delete Email
Irm-emailIcons-move.png | Move to new Folder
Irm-emailIcons-open.png | Open New Window
</gallery>
|
|- style="vertical-align: top;"
|
[[File:Irm-emailIcons-moreOptions.png]] The 3 Dots at the end will open the following

[[File:Irm-22-email-Options.png|600px]]
* Add a Tag
* Download Message
* Download Message (as a .zip file)
* View Message Source
* View Raw Message
* Print
* Convert to Event
* Convert to Task

|}

[[Category:XMission Email]]

File:Irm-21-email.png

2026-10-05T17:49:01Z

Jab: Jab uploaded a new version of File:Irm-21-email.png

File:Irm-emailIcons-junk.png

2026-10-05T17:48:32Z

Jab:

IRedMail

2026-08-21T22:32:18Z

Jab:

== IRM Webmail ==
This is where I'll be drafting up the IRM Webmail wiki page. The goal is to have the first draft ready for deployment (images and all) by Monday, April 13th

Welcome to the iRedMail webmail interface, home to your XMission email. If you're being hosted on our Zimbra servers, please be advised this page will not contain information for that system.

== Login Page ==
Here is the login page.

[[File:Irm-01-Login.png|600px]]

== Mail Overview ==
After Login you will see the following:

[[File:Irm-01-Overview.png|600px]]

Starting along the top you'll see:
* The current date
* Icons to move the view to
** Calendar
** Address Book
** Mailbox
** Help
** Log Out

{|
|+ Mail Window Overview
|-
| [[File:Irm-02-Overview.png]] || [[File:Irm-03-Overview.png]] || [[File:Irm-04-Overview.png]]
|-
| Inbox and mail folders || List of all your emails. By default they are ordered by newest to oldest. || This is your email reading pane.
|}

The three dots next to your Inbox will open a menu:

[[File:Irm-06-Overview-Preferences.png]]

* Mark Folder Read - Mark all emails in this folder as read
* New Subfolder - Create a new subfolder
* Compact - Compact the folder
* Export - Export your Inbox
* Search - Allows you to search in that folder.
* Sharing - Allows you to share that folder with various permissions.
* Move To > - This only appears on a sub folder

'''NOTE''': The three dots will appear on every folder you click on giving you the ability for each of those tasks.

== Preferences ==
=== General preferences ===

{|
|
|-style="vertical-align: top;"
|
[[File:Irm-01-Preferences.png|600px]]
||
* SOGo Version (webmail version)
* Language (for interface)
* Time Zone
* Short Date Format
* Long Date Format
* Time Format
* Default Module (the interface it will show upon login)
* Enable Desktop Notifications
* Animation Level
* Enable 2FA (two-factor authentication) using a TOTP application
|}

=== Calendar Preferences ===
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-02-Preferences-Cal.png|600px]]
||
* Week Begins On
* Day Start Time
* Day End Time
* Weekdays to Display
* First Week of the Year
* Default Calendar
* Default Events Classification
* Default Tasks Classification
* Default Reminder
|}

==== Categories ====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-03-Preferences-Cal-Cat.png|600px]]
||
* Create categories for your calendar that will allow you to organize and color code specific event type within your individual calendar.
|}

==== Invitations ====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-04-Preferences-Cal-Invitations.png|600px]]
||
* Enable or disable email notifications on CalDAV
* Enable/disable the ability to be invited to appointments
|}

==== Address Book ====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-05-Preferences-AddressBook.png|600px]]
||
* Here you can se up specific categories for your address book.
* To setup your address book click here.
|}

==== Mail ====

===== General =====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-06-Preferences-Mail.png|600px]]
||
* Show Subscribed Mailboxes Only
* Synchronize Only Default Mail Folders
* Fetch Count of Unseen Messages for All Mailboxes
* Sort Messages by Threads
* Show Recipients or Sender Full Email in Mailboxes
* Hide Attachments for Inline Images
* Show Attachments for Inline Images
* Automatically Mark Messages as Read (immediately on display or after displaying for X seconds)
* Enable/Disable Always Open Mail Composer (inside current window or in a pop-up window)
* Enable/Disable When Sending Mail, Add Unknown Recipients to (address book of choice)
* Forward Messages (inline or as an attachment)
* When Replying to a Message (start reply below the quote or start reply above the quote) and Place my Signature (below my reply or below the quote)
* Enable/Disable Insert Signature on New Message
* Enable/Disable Insert Signature on Reply
* Enable/Disable Insert Signature on Forward
* Compose Messages in (HTML or Plaintext) and Enable/Disable Default Font Size
* Display Remote Inline Imagines (Never or Always)
* Auto Save Every X Minutes
|}

===== Labels =====
{|
|
|-style="vertical-align: top;"
|
[[File:Irm-08-Preferences-Mail-Labels.png|600px]]
||
* You'll be able to set up specific labels for emails as you desire for color coding or otherwise labeling your emails for organizational purposes.
|}

===== IMAP Accounts =====
{|
|
|- style="vertical-align: top;"
| [[File:Irm-09-Preferences-Mail-IMAPAccounts.png|600px]]
||
* Under the IMAP Accounts category, you'll be able to edit the individual personas you've made for the account.
|
|- style="vertical-align: top;"
|
[[File:Irm-09-Preferences-Mail-IMAPAccounts-Persona.png|600px]]
||
* Clicking on New Identity will allow you to create a new idendity
|
|- style="vertical-align: top;"
|
[[File:Irm-09-Preferences-Mail-IMAPAccount-Persons-Add.png|600px]]
||
* Add a full name
* Add the email address
* Add a Reply to email address
* Add a signature
* Clicking the trash can will delete this iddntidy
* Clicking the heart will make this identity default
|}

===== Filters =====
{|
|
|- style="vertical-align: top;"
| [[File:Irm-10-Preferences-Mail-Filters.png|600px]]
||
* Filters will allow you to organize your filter rules, edit your current filters and create new one.
* To create a new filter choose the Create Filter Button
|}

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-11-Preferences-Mail-Filters-Create.png|400px]]
||
[[File:Irm-12-Preferences-Mail-Filters-Create-02.png|400px]]
|
|-
|
* This opens the create filter form.
||
* Choose the Option that fits you best.
|}

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-13-Preferences-Mail-Filters-Create-03.png|400px]]
||
[[File:Irm-14-Preferences-Mail-Filters-Create-04.png|400px]]
|
|-
|
* Choose which action you want to perform
||
* Choose your contains actions then enter a value
|}

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-15-Preferences-Mail-Filters-Create-05.png|400px]]
||
[[File:Irm-16-Preferences-Mail-Filters-Create-06.png|400px]]
|
|-
|
* Finally choose when you want this filter to run
||
* Choose where you want to put that email when the filer rule runs
|}

=====Vacation=====

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-19-Preferences-Mail-Vacation-Enable.png|600px]]
||
*Enable/Disable Autoreply Subject
* Autoreply Message
* Email Addresses On Vacation Reply Mode
* Days Between Responses
* Enable/Disable Do Not Send Responses to Mailing Lists
* Enable/Disable Always Send Vacation Message Response
* Enable/Disable Discard Incoming Emails During Vacation

You can also set up restrictions and constraints just in case you only want that mode activated on specific days you're away, such as:
*Enable/Disable Enable Autoreply On (date) and Disable Autoreply After (date)
*Enable/Disable Enable Autoreply At (time) and Disable Autoreply At (time)
*Enable/Disable Autoreply on These Days
|}

=====Forward=====
{|
|
|- style="vertical-align: top;"
|
[[File:Irm-20-Preferences-Mail-Forward-Enable.png|600px]]
||

* Under Forward you can set up email forwarding for incoming messages.
* Email Addresses (that you plan to forward to)
* Enable/Disable Always Forward (this applies before any filter rules)
* Enable/Disable Keep a Copy
|}

== Reading Email ==

{|
|
|- style="vertical-align: top;"
|
[[File:Irm-21-email.png|600px]]

* When viewing an email, you'll have the following options along the top-right side:
<gallery>
Irm-emailIcons-flag.png | Flag
Irm-emailIcons-unread.png | Mark Unread
Irm-emailIcons-replySender.png | Reply to Sender
Irm-emailIcons-forward.png | Forward Email
Irm-emailIcons-delete.png | Delete Email
Irm-emailIcons-move.png | Move to new Folder
Irm-emailIcons-open.png | Open New Window
</gallery>
|
|- style="vertical-align: top;"
|
[[File:Irm-emailIcons-moreOptions.png]] The 3 Dots at the end will open the following

[[File:Irm-22-email-Options.png|600px]]
* Add a Tag
* Download Message
* Download Message (as a .zip file)
* View Message Source
* View Raw Message
* Print
* Convert to Event
* Convert to Task

|}

[[Category:XMission Email]]

File:Irm-emailIcons-unread.png

2026-08-21T22:30:12Z

Jab:

File:Irm-emailIcons-replySender.png

2026-08-21T22:30:01Z

Jab:

File:Irm-emailIcons-open.png

2026-08-21T22:28:27Z

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File:Irm-emailIcons-move.png

2026-08-21T22:28:16Z

Jab:

File:Irm-emailIcons-moreOptions.png

2026-08-21T22:28:04Z

Jab:

File:Irm-emailIcons-forward.png

2026-08-21T22:27:21Z

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File:Irm-emailIcons-flag.png

2026-08-21T22:27:11Z

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File:Irm-emailIcons-delete.png

2026-08-21T22:27:02Z

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File:Irm-22-email-Options.png

2026-08-21T22:25:49Z

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File:Irm-21-email.png

2026-08-21T22:25:40Z

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File:Irm-20-Preferences-Mail-Forward-Enable.png

2026-08-21T22:25:30Z

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File:Irm-19-Preferences-Mail-Vacation-Enable.png

2026-08-21T22:25:20Z

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File:Irm-16-Preferences-Mail-Filters-Create-06.png

2026-08-21T22:25:09Z

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File:Irm-15-Preferences-Mail-Filters-Create-05.png

2026-08-21T22:25:00Z

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File:Irm-14-Preferences-Mail-Filters-Create-04.png

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File:Irm-13-Preferences-Mail-Filters-Create-03.png

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File:Irm-12-Preferences-Mail-Filters-Create-02.png

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File:Irm-11-Preferences-Mail-Filters-Create.png

2026-08-21T22:24:17Z

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File:Irm-10-Preferences-Mail-Filters.png

2026-08-21T22:24:08Z

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File:Irm-09-Preferences-Mail-IMAPAccounts.png

2026-08-21T22:23:58Z

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File:Irm-09-Preferences-Mail-IMAPAccounts-Persona.png

2026-08-21T22:23:48Z

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File:Irm-09-Preferences-Mail-IMAPAccount-Persons-Add.png

2026-08-21T22:23:34Z

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File:Irm-08-Preferences-Mail-Labels.png

2026-08-21T22:23:24Z

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File:Irm-06-Preferences-Mail.png

2026-08-21T22:23:13Z

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File:Irm-06-Overview-Preferences.png

2026-08-21T22:22:59Z

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File:Irm-05-Preferences-AddressBook.png

2026-08-21T22:22:49Z

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File:Irm-04-Preferences-Cal-Invitations.png

2026-08-21T22:22:40Z

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File:Irm-04-Overview.png

2026-08-21T22:22:30Z

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File:Irm-03-Preferences-Cal-Cat.png

2026-08-21T22:22:20Z

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File:Irm-03-Overview.png

2026-08-21T22:22:09Z

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File:Irm-02-Preferences-Cal.png

2026-08-21T22:21:58Z

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File:Irm-02-Overview.png

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File:Irm-01-Preferences.png

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File:Irm-01-Overview.png

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File:Irm-01-Login.png

2026-08-21T22:20:41Z

Jab:

IRedMail

2026-08-21T21:40:27Z

Jab: Created page with "== IRM Webmail == This is where I'll be drafting up the IRM Webmail wiki page. The goal is to have the first draft ready for deployment (images and all) by Monday, April 13th Welcome to the iRedMail webmail interface, home to your XMission email. If you're being hosted on our Zimbra servers, please be advised this page will not contain information for that system. == Login Page == Here is the login page. 600px == Mail Overview == After Lo..."

Filtered Ports

2026-06-16T16:09:08Z

Jab:

== UTOPIA ==
We do not filter any ports for UTOPIA customers.

== Yellowstone Fiber ==
We do not filter or block any ports on Yellowstone Fiber. However, while we are not filtering any ports, if you need port forwarding, please contact XMission for a static public IP address.

== Colocation ==
We do not filter any ports for colocation customers.

[[Category:Troubleshooting]]

XWi Home/App

2026-06-08T17:29:11Z

Jab: /* Setting Up WiFi */

== Getting Started ==

Start by downloading the XWi Home app either from

{|
|-
| [[File:XWiHomeApp-1.png]]
|
* [https://apps.apple.com/us/app/xwi-home/id6477696765 Apple App Store]
* [https://play.google.com/store/apps/details?id=com.xmission.smarthome&pcampaignid=web_share&pli=1 Google Play Store]
|}

After you have downloaded the app, tap on the app's icon.

{|
|- style="vertical-align:top;"
| [[File:XWiHomeApp-2.png|300px]]
* Start by tapping on '''Let's Get Started'''
| [[File:XWiHomeApp-3.png|300px]]
* Next, tap '''Sign Up'''
* If you are reinstalling the app:
**Fill in your email and password and log in.
| [[File:XWiHomeApp-4.png|300px]]
* Fill in the following:
** First Name
** Last Name
** Email on your XMission account
** Password
** Agree to the terms
* Tap '''Sign Up'''
|- style="vertical-align:top;"
| [[File:XWiHomeApp-5.png|300px]]
* Next, choose '''My Router is Already Set Up'''.
| [[File:XWiHomeApp-6.png|300px]]
* Next, scan the '''long''' bar code on the bottom or
back of your router.
| [[File:XWiHomeApp-7.png|300px]]
* After a successful scan verify the following:
** Model
** MAC Address
** Serial Number
* Then tap '''Start Setup'''
|- style="vertical-align:top;"
| [[File:XWiHomeApp-8.png|300px]]
*Fill in the following:
** Name your WiFi SSID
** Password for your WiFi
** Security for your WiFi
** Place is optional
** Tap on '''Done'''
| [[File:XWiHomeApp-9.png|300px]]
* Finally tap on '''Go to Home Page'''
|}

== Dashboard ==
{| style="width: 85%;"
|- style="vertical-align:top;"
| [[File:XWiHomeApp-10.png|400px]]
|
# '''Notifications:''' This will allow you to see any system-generated push notification alerts.
# '''Profile:''' You can tap on the profile icon to edit your profile. This allows you to edit:
#* Avatar image
#* Your name
#* Your email address
#* Your password.
# '''My Network:''' This provides the status of your router (gateway) on your network. Tapping on this gives you access to:
#* Edit your wireless networks
#* View the gateway and any mesh units
#* View the services installed (XWi Protect, XWi Experience)
#* Usage
#* Bandwith tests
#* Network map
#* Security
#* Priorities
#* Default restrictions
# '''Things:''' Tap to view a list of all devices on you network. You can tap an individual device to change the network priority and network path information. All devices are placed into category types that make it easier to access how each is connected to your network. Tapping on any of the devices provides you a much more detailed view of the usage.
# '''People:''' This will display any people that you have setup on your network and all the devices you have assigned to them. You have the ability to '''Pause''' the internet for all the devices you have assigned to individual people. Tapping on each individual will give you detailed information regarding usage. You also have the ability to set '''Time Limits''' and '''Restrictions'''.
# '''Places:''' Like People you can set up '''Places''' or rooms around your home and assign the devices to those places. This will give you a quick overview of the devices you have in specific areas. <hr> '''Bottom Menu'''
# '''Home:''' Tap this to return you to the home screen. 
# '''People:''' Tap this to view the people screen. 
# '''Places:''' Tap this view the places screen. 
# ''' Things:''' Tap this to view the things screen. 
# '''Settings:''' Tap this to view account settings including: 
#* Account and Admins: You can change the name of your profile from here including your email address and password. You can also add an additional admin to the account.
#* Set Passcode: Here you can set up a PIN in lieu of an app login password
#* Language: You can change the language to German, Spanish, French or default English
#* Alerts: Here you can turn on/off push notifications
#* Terms & Conditions: Read our Terms and Conditions
#* Privacy Policy: Read our Privacy Policy
#* Contact Support: Gives you our details on how to reach XMission.
#* About: Gives you the version of the app that you are using
#* Log out: Allows you to log out of the app.
|}

== Setting Up WiFi ==
Your XWi Home comes pre-installed with a wireless network. The information is listed on the bottom of your router. You may also notice a network starting with '''CXNK''' in your WiFi list.

With the XWi Home app you have the ability to create additional networks, rename your networks, and update passwords.

First tap on My Network

[[File:MyNetwork.png]]

Next, we will see the following:

{|
|- style="vertical-align:top;"
| [[File:WiFiSetup-1.png|300px]]
* Tap on the '''+''' in the upper right
| [[File:WiFiSetup-2.png|300px]]
* Tap on '''Add Network'''
| [[File:WiFiSetup-3.png|300px]]
* Finally choose from one of the following
** Guest
** Work From Home
** Custom
|}

* A Guest Network allows your friends and family temporary access to the Internet. Guest Networks are isolated and prevent access to any other devices connected to your primary network
* A Work From Home network allows a limited number of devices that require high-priority access to the Internet. Work From Home networks are isolated and prevent access to any other devices connected to your primary network.
* A Custom network allows for the most flexible configuration to best fit your Internet access needs.

We will be setting up a Custom network, however you can follow the steps for any network you choose.

Choose '''Custom''' when setting up the network and you should see the following:
{|
|- style="vertical-align:top;"
| [[File:WiFiSetup-4.png|600px]]
|
In this '''Add Network''' page we can setup the following:
* Network Name: Give your network a name that you can remember and is easy for everyone in your home to understand.
* Band: Here. you have an option of setting up a 2.4GHz or 5GHz network. We will start by choosing 2.4G, you can repeat these steps to setup a 5GHz network.
* Security Type: Here are your options
** None: Not Recommended
** WPA2-Personal
** WPA - WPA2-Personal
** WPA2 - WPA3-Personal
** WPA3-Personal
* Password

'''What do these mean?'''
* '''WPA (Wi-Fi Protected Access)''': This provides stronger data encryption through TKIP (Temporal Key Integrity Protocol) but is considered outdated and less secure than its successors.
* '''WPA2-Personal (Wi-Fi Protected Access 2)''': This uses a pre-shared key (PSK), which is a password that you set up on your router. Every device that connects to the network needs to use this same password.
* '''WPA3-Personal (Wi-Fi Protected Access 3)''': Like WPA2-Personal, this uses a pre-shared key (password) for access. However, this type enhances security with a feature called SAE (Simultaneous Authentication of Equals), which provides better protection against password-guessing attacks.

'''Do I need isolation turned on?'''
* Wi-Fi isolation is a security feature that prevents devices connected to the same WiFi network from communicating with each other. When enabled, this feature ensures that each device on the WiFi network can only communicate with the router and not with other devices on the same network. This is particularly useful in environments like public WiFi hotspots, where you want to prevent users from accessing or potentially hacking into each other's devices.
|}

Finally, you are able to share your network across other devices by sharing your WiFi login information.

[[File:WiFiSetup-5.png|300px]]
* Once selected, a QR code will appear that users can scan. You can also send users a text.

== Parental Controls ==
[[XWi Home/App/ParentalControls|Parental Controls]]

Recommended Routers

2026-05-28T20:48:23Z

Jab:

== Recommended Routers ==

When it comes to your connection, your router is one of the most important devices you can add to your home network. We know that routers are not cheap, however in order to meet the demand of your daily wifi needs, you may need to invest a little more money in a router that will cover your entire home with little dead spots.

'''Keep in mind that while any gigabit router is compatible, XMission recommends the following products based on feedback from our staff and customers. The products below are not required for service. You should choose a router that fits your budget. '''

* Please remember XMission cannot guarantee advertised speeds over a wireless connection. When available we recommend the use of Ethernet cables.

<hr>

== XWi Home ==
The XWi Home is our recommended router setup.

=== 1G Router ===
* This router may be supplied to XMission customers. Contact Support for more details.

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:U61-400px.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS4220E'''
 '''Specifications:'''
 '''Brand:''' XMission / Calix
 '''Model:''' GS4220E
'''Specifications: '''
* '''[https://wiki.xmission.com/images/7/7d/GS4220E-U.pdf GS4220E]'''
* Covers Approx. 2500 SqFt
* Check out [https://xmission.com/xwi XWi Home] for more info.
|}

=== 2G/2.5G/10G Router ===
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:GS5229E-1.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS5229E'''
'''Specifications:'''
 '''Brand:''' XMission / Calix
 '''Model:''' GS5229E
 '''Specifications: '''
* '''[https://wiki.xmission.com/images/a/a6/GS5229E-U.pdf GS5229E]'''
* Covers Approx. 2500 SqFt
* Check out [https://xmission.com/xwi XWi Home] for more info.
|}

== Multi-Gig Routers ==

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ASUS-ROG-GT-AXE16000.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | ''' [https://amzn.to/4afW6Nj ASUS ROG Rapture GT-AXE16000]: '''
'''Specifications:'''
 '''Brand:''' ASUS
 '''Model:''' ROG Rapture GT-AXE16000
 '''Ports:''' Dual 10 Gbps WAN/LAN / 2.5 Gbps WAN / 4x 1 Gbps LAN / 2x USB 3.2
 '''Price:''' $299.99 - [https://amzn.to/4afW6Nj Amazon]
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-axe16000-model/spec/ Product Specification]'''
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-axe16000-model/helpdesk_manual/ User Guide]'''
|}
 

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Synology-RT6600ax.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | ''' [https://amzn.to/4vjn52T Synology RT6600ax]: '''
'''Specifications:'''
 '''Brand:''' Synology
 '''Model:''' RT6600ax Tri-Band Wi-Fi 6
 '''Ports:''' 1x 2.5 Gbps WAN/LAN / 1x 1 Gbps WAN / 3x 1 Gbps LAN / USB 3.2 Gen 1
 '''Price:''' $329.99 - [https://amzn.to/4vjn52T Amazon]
 '''[https://www.synology.com/en-global/products/RT6600ax#specs Product Specification]'''
 '''[https://global.synologydownload.com/download/Document/Hardware/HIG/Router/22-year/RT6600ax/enu/Syno_HIG_RT6600ax_enu.pdf User Guide]'''
|}

 

== Gigabit Routers ==
 
{|

 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ASUS-RT-AX86U-Pro.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4wM9MJE ASUS RT-BE86U BE6800] '''
'''Specifications:'''
 '''Brand:''' Asus
 '''Model:''' ASUS RT-BE86U BE6800
 '''Ports:''' 1 x 10G for WAN/LAN, 1 x 2.5G for WAN/LAN, 3 x 2.5G for LAN, USB 3.2 Gen1 x1, USB 2.0 Gen1 x1
 '''Price:''' $249.99- Amazon
 '''[https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-wifi-routers/rt-be86u/techspec/ Product Specifications]'''
 '''[https://dlcdnta.asus.com/pub/ASUS/wireless/RT-BE86U/APAC27728_RT-BE86U_APAC_QSG_safety_notices_v2_WEB.pdf?model=RT-BE86U&Signature=0HG1l5-~YUAHpUNbJXoCFlm0CTctErlF3iRNDhD-ORs0GSz1AUnlbRcxsd9T2cEWlyr3UmBjZnxA8GI0NKPR6~5rmzrTIVHqMGfzv9xFhfxJKBXVmTbxUiF8PYMcXPsIMvSwHpOq07sUIMYvvE8ajCxk6EFkfmPVS2dkrPaMm4bN89jJ86MPM5cHl-LiEew2p8srLEV~yZgL6JWVwrzTP3xMClxL3tVSPRJP9nG5PhZSMSLfJZ9JLpep8aBXAwTgdthMx7COv9oFpkURM0jXxTrewoF56sgl40lIIr7uqTkNnrcQQpgr4gR8zHwaraTLoohS2XAjZNGxfgaeY5bXyw__&Expires=1779999206&Key-Pair-Id=K2ITB7O97XKKCX User Guide]'''

|}
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Netgear-Nighthawk-RAXE500.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4nV4KGA Netgear Nighthawk RAXE500] '''
'''Specifications:'''
 '''Brand:''' NETGEAR
 '''Model:''' Nighthawk AXE11000 (WiFi 6E)
 '''Ports:''' Five (5) 10/100/1000 Mbps Gigabit Ethernet ports (1 WAN & 4 LAN) + one (1) 2.5G/1Gbps Multi-Gig port
 '''Price:''' $199.99- Amazon
 '''[https://www.netgear.com/hk-en/home/wifi/routers/raxe500/ Product Specifications]'''
 '''[https://www.downloads.netgear.com/files/GDC/RAXE500/RAXE450_RAXE500_UM_EN.pdf User Guide]'''

|}
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:GLNet-GL-MT6000.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4f97HkL GL.iNet GL-MT6000 (Flint 2)] '''
'''Specifications:'''
 '''Brand:''' GL.iNet
 '''Model:''' Flint 2
 '''Ports:''' 2x 2.5 Gbps Ports (Flexible WAN/LAN) / 4x 1 Gbps LAN / 1x USB 3.0
 '''Price:''' $159.99 - Amazon
 '''[https://store-us.gl-inet.com/products/flint-2-gl-mt6000-wi-fi-6-high-performance-home-router?utm_source=google&utm_medium=cpc&utm_campaign=us-brand-kwtest Product Specifications]'''
 '''[https://docs.gl-inet.com/router/en/4/user_guide/gl-mt6000/ User Guide]'''
|}

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Er-x-01_grande.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3dxPDml EdgeRouter X] '''
'''Specifications:'''
 '''Brand:''' Ubiquiti Networks
 '''Model:''' ER-X
 '''Ports:''' 5 Gb ports / 1 data/PoE input port, 3 data ports, 1 data/PoE passthrough port.
 '''Price:''' $129.99 - Amazon
 '''[https://store.ui.com/collections/operator-edgemax-routers/products/edgerouter-x Product Specifications]'''
 '''[https://dl.ubnt.com/guides/edgemax/EdgeRouter_ER-X_QSG.pdf User Guide]'''

|}

 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ER-10X.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3pm4ROk EdgeRouter 10X] '''
'''Specifications:'''
 '''Brand:''' Ubiquiti Networks
 '''Model:''' ER-10X
 '''Ports:''' 1 RJ45 Serial Port / 10 Ethernet Ports / Port 0 Supports PoE in / Port 9 Supports PoE out
 '''Price:''' $129.99 - Amazon
 '''[https://store.ui.com/collections/routing-switching/products/edgerouter-10x Product Specifications]'''
 '''[https://dl.ubnt.com/qsg/ER-10X/ER-10X_EN.html User Guide]'''

|}
<hr>
* Model numbers may vary depending on the most recent revision from the manufacturer and may have different firmware versions.

== Switches ==

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:NetgearSwitch .jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4biGt5n NETGEAR 5 Port MultiGig Switch] '''
'''Specifications:'''
 '''Brand:''' NETGEAR
 '''Model:''' MS305
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 5 x 1G/2.5G Multi-Gig Ethernet ports.
 '''Price:''' $99.99 - Amazon

| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:71XpvleAJcL._AC_SL1500_.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://www.amazon.com/dp/B08XWKF55C?ref=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&ref_=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&social_share=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&peakEvent=5&starsLeft=1&skipTwisterOG=1&th=1/TRENDnet 8-Port Unmanaged 2.5G Switch] '''
'''Specifications:'''
 '''Brand:''' TRENDnet
 '''Model:''' TEG-S380
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 8 x 2.5GBASE-T Ports.
 '''Price:''' $99.99 - Amazon

| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:71kzpoCw+lL._AC_SL1500_.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://www.amazon.com/Real-HD-2-5G-Unmanaged-10-100-1000Mbps/dp/B0C27DC6XJ/ref=sr_1_10?crid=YOR9EX8FD5CD&dib=eyJ2IjoiMSJ9.7C-gtrWDoNCrwvEUYJCvVfTp5Mm_c5HKNskNzm8wHjtFH1OsvXvN4NxFLRTSsszMgJFcZWwpqVcZji5z4NGQ9xUHJJWIksTwzRrnPn2s0t4ykr2Hr2IZJPhYfDMlGyvmV16CeYQV1ZezXsK5_G37BH2Xh24WWRkD2m_jFInm5tN4rG1zBwgjw_2cJJJuVIN5VSnVW4WxEXMheBzOcFI6t6w8ABp2r4fgtwInaZ-Wt8M.yFl01R6sKfxL6TxjFljglvZSdXmKCog5YCvj0juHY64&dib_tag=se&keywords=multigig%2Bswitch&qid=1734627448&sprefix=multigig%2Bswitc%2Caps%2C178&sr=8-10&th=1/RealHD 8 port 2.5GB Switch] '''
'''Specifications:'''
 '''Brand:''' Real HD
 '''Model:''' SW8-25G
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 8 2.5/ 1 10GB SFP+
 '''Price:''' $69.99 - Amazon

|}

For intermediate users, or those who would like to take advantage of the full capabilities of the XMission Network, we recommend Ubiquiti's UniFi wireless line: a proprietary mesh-like network environment, commonly used in enterprise-level deployments. XMission's office and some staffers use Ubiquiti for wireless access points.

== Placement of your router ==
The placement of your router is very important. Your wireless signal will need to travel from your router to where you are in your home. Putting your router in a utility closet is probably not the best choice if your utility closet is in your basement and you spend all day upstairs. You may want to reconsider a more central location for your router. Materials such as concrete, metal, brick, and sheetrock—in other words, the materials your walls are made from—can and will impact the strength of your wireless signal.

== Router Issues ==
If you continue to have issues with your current router, it may be time to upgrade. If you do not see improved performance after talking with our support department and walking you through factory resetting your router and updating the firmware, it may be time to get a new router. You can visit our [[Router and Wireless Troubleshooting]] guide to help you further.

[[Category: Troubleshooting]]
[[Category: XMission Fiber]]

Recommended Routers

2026-05-28T20:44:21Z

Jab: /* Gigabit Routers */

== Recommended Routers ==

When it comes to your connection, your router is one of the most important devices you can add to your home network. We know that routers are not cheap, however in order to meet the demand of your daily wifi needs, you may need to invest a little more money in a router that will cover your entire home with little dead spots.

'''Keep in mind that while any gigabit router is compatible, XMission recommends the following products based on feedback from our staff and customers. The products below are not required for service. You should choose a router that fits your budget. '''

* Please remember XMission cannot guarantee advertised speeds over a wireless connection. When available we recommend the use of Ethernet cables.

<hr>

== XWi Home ==
The XWi Home is our recommended router setup.

=== 1G Router ===
* This router may be supplied to XMission customers. Contact Support for more details.

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:U61-400px.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS4220E'''
 '''Specifications:'''
 '''Brand:''' XMission / Calix
 '''Model:''' GS4220E
'''Specifications: '''
* '''[https://wiki.xmission.com/images/7/7d/GS4220E-U.pdf GS4220E]'''
* Covers Approx. 2500 SqFt
* Check out [https://xmission.com/xwi XWi Home] for more info.
|}

=== 2G/2.5G/10G Router ===
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:GS5229E-1.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS5229E'''
'''Specifications:'''
 '''Brand:''' XMission / Calix
 '''Model:''' GS5229E
 '''Specifications: '''
* '''[https://wiki.xmission.com/images/a/a6/GS5229E-U.pdf GS5229E]'''
* Covers Approx. 2500 SqFt
* Check out [https://xmission.com/xwi XWi Home] for more info.
|}

== Multi-Gig Routers ==

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ASUS-ROG-GT-AXE16000.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | ''' [https://amzn.to/4afW6Nj ASUS ROG Rapture GT-AXE16000]: '''
'''Specifications:'''
 '''Brand:''' ASUS
 '''Model:''' ROG Rapture GT-AXE16000
 '''Ports:''' Dual 10 Gbps WAN/LAN / 2.5 Gbps WAN / 4x 1 Gbps LAN / 2x USB 3.2
 '''Price:''' $299.99 - [https://amzn.to/4afW6Nj Amazon]
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-axe16000-model/spec/ Product Specification]'''
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-axe16000-model/helpdesk_manual/ User Guide]'''
|}
 

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Synology-RT6600ax.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | ''' [https://amzn.to/4vjn52T Synology RT6600ax]: '''
'''Specifications:'''
 '''Brand:''' Synology
 '''Model:''' RT6600ax Tri-Band Wi-Fi 6
 '''Ports:''' 1x 2.5 Gbps WAN/LAN / 1x 1 Gbps WAN / 3x 1 Gbps LAN / USB 3.2 Gen 1
 '''Price:''' $329.99 - [https://amzn.to/4vjn52T Amazon]
 '''[https://www.synology.com/en-global/products/RT6600ax#specs Product Specification]'''
 '''[https://global.synologydownload.com/download/Document/Hardware/HIG/Router/22-year/RT6600ax/enu/Syno_HIG_RT6600ax_enu.pdf User Guide]'''
|}

 

== Gigabit Routers ==
 
{|

 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ASUS-RT-AX86U-Pro.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4wM9MJE ASUS RT-BE86U BE6800] '''
'''Specifications:'''
 '''Brand:''' Asus
 '''Model:''' ASUS RT-BE86U BE6800
 '''Ports:''' 1 x 10G for WAN/LAN, 1 x 2.5G for WAN/LAN, 3 x 2.5G for LAN, USB 3.2 Gen1 x1, USB 2.0 Gen1 x1
 '''Price:''' $249.99- Amazon
 '''[https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-wifi-routers/rt-be86u/techspec/ Product Specifications]'''
 '''[https://dlcdnta.asus.com/pub/ASUS/wireless/RT-BE86U/APAC27728_RT-BE86U_APAC_QSG_safety_notices_v2_WEB.pdf?model=RT-BE86U&Signature=0HG1l5-~YUAHpUNbJXoCFlm0CTctErlF3iRNDhD-ORs0GSz1AUnlbRcxsd9T2cEWlyr3UmBjZnxA8GI0NKPR6~5rmzrTIVHqMGfzv9xFhfxJKBXVmTbxUiF8PYMcXPsIMvSwHpOq07sUIMYvvE8ajCxk6EFkfmPVS2dkrPaMm4bN89jJ86MPM5cHl-LiEew2p8srLEV~yZgL6JWVwrzTP3xMClxL3tVSPRJP9nG5PhZSMSLfJZ9JLpep8aBXAwTgdthMx7COv9oFpkURM0jXxTrewoF56sgl40lIIr7uqTkNnrcQQpgr4gR8zHwaraTLoohS2XAjZNGxfgaeY5bXyw__&Expires=1779999206&Key-Pair-Id=K2ITB7O97XKKCX User Guide]'''

|}
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Netgear-Nighthawk-RAXE500.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4nV4KGA Netgear Nighthawk RAXE500] '''
'''Specifications:'''
 '''Brand:''' NETGEAR
 '''Model:''' Nighthawk AXE11000 (WiFi 6E)
 '''Ports:''' Five (5) 10/100/1000 Mbps Gigabit Ethernet ports (1 WAN & 4 LAN) + one (1) 2.5G/1Gbps Multi-Gig port
 '''Price:''' $199.99- Amazon
 '''[https://www.netgear.com/hk-en/home/wifi/routers/raxe500/ Product Specifications]'''
 '''[https://www.downloads.netgear.com/files/GDC/RAXE500/RAXE450_RAXE500_UM_EN.pdf User Guide]'''

|}
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:GLNet-GL-MT6000.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4f97HkL GL.iNet GL-MT6000 (Flint 2)] '''
'''Specifications:'''
 '''Brand:''' GL.iNet
 '''Model:''' Flint 2
 '''Ports:''' 2x 2.5 Gbps Ports (Flexible WAN/LAN) / 4x 1 Gbps LAN / 1x USB 3.0
 '''Price:''' $159.99 - Amazon
 '''[https://store-us.gl-inet.com/products/flint-2-gl-mt6000-wi-fi-6-high-performance-home-router?utm_source=google&utm_medium=cpc&utm_campaign=us-brand-kwtest Product Specifications]'''
 '''[https://docs.gl-inet.com/router/en/4/user_guide/gl-mt6000/ User Guide]'''
|}

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Er-x-01_grande.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3dxPDml EdgeRouter X] '''
'''Specifications:'''
 '''Brand:''' Ubiquiti Networks
 '''Model:''' ER-X
 '''Ports:''' 5 Gb ports / 1 data/PoE input port, 3 data ports, 1 data/PoE passthrough port.
 '''Price:''' $129.99 - Amazon
 '''[https://store.ui.com/collections/operator-edgemax-routers/products/edgerouter-x Product Specifications]'''
 '''[https://dl.ubnt.com/guides/edgemax/EdgeRouter_ER-X_QSG.pdf User Guide]'''

|}

 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ER-10X.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3pm4ROk EdgeRouter 10X] '''
'''Specifications:'''
 '''Brand:''' Ubiquiti Networks
 '''Model:''' ER-10X
 '''Ports:''' 1 RJ45 Serial Port / 10 Ethernet Ports / Port 0 Supports PoE in / Port 9 Supports PoE out
 '''Price:''' $129.99 - Amazon
 '''[https://store.ui.com/collections/routing-switching/products/edgerouter-10x Product Specifications]'''
 '''[https://dl.ubnt.com/qsg/ER-10X/ER-10X_EN.html User Guide]'''

|}

== Routers on a budget ==
We know that you may not be able to afford the best router out there. So we chose a few that will work when you are in a pinch.

Coming Soon!
<hr>
* Model numbers may vary depending on the most recent revision from the manufacturer and may have different firmware versions.

== Switches ==

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:NetgearSwitch .jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4biGt5n NETGEAR 5 Port MultiGig Switch] '''
'''Specifications:'''
 '''Brand:''' NETGEAR
 '''Model:''' MS305
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 5 x 1G/2.5G Multi-Gig Ethernet ports.
 '''Price:''' $99.99 - Amazon

| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:71XpvleAJcL._AC_SL1500_.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://www.amazon.com/dp/B08XWKF55C?ref=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&ref_=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&social_share=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&peakEvent=5&starsLeft=1&skipTwisterOG=1&th=1/TRENDnet 8-Port Unmanaged 2.5G Switch] '''
'''Specifications:'''
 '''Brand:''' TRENDnet
 '''Model:''' TEG-S380
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 8 x 2.5GBASE-T Ports.
 '''Price:''' $99.99 - Amazon

| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:71kzpoCw+lL._AC_SL1500_.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://www.amazon.com/Real-HD-2-5G-Unmanaged-10-100-1000Mbps/dp/B0C27DC6XJ/ref=sr_1_10?crid=YOR9EX8FD5CD&dib=eyJ2IjoiMSJ9.7C-gtrWDoNCrwvEUYJCvVfTp5Mm_c5HKNskNzm8wHjtFH1OsvXvN4NxFLRTSsszMgJFcZWwpqVcZji5z4NGQ9xUHJJWIksTwzRrnPn2s0t4ykr2Hr2IZJPhYfDMlGyvmV16CeYQV1ZezXsK5_G37BH2Xh24WWRkD2m_jFInm5tN4rG1zBwgjw_2cJJJuVIN5VSnVW4WxEXMheBzOcFI6t6w8ABp2r4fgtwInaZ-Wt8M.yFl01R6sKfxL6TxjFljglvZSdXmKCog5YCvj0juHY64&dib_tag=se&keywords=multigig%2Bswitch&qid=1734627448&sprefix=multigig%2Bswitc%2Caps%2C178&sr=8-10&th=1/RealHD 8 port 2.5GB Switch] '''
'''Specifications:'''
 '''Brand:''' Real HD
 '''Model:''' SW8-25G
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 8 2.5/ 1 10GB SFP+
 '''Price:''' $69.99 - Amazon

|}

For intermediate users, or those who would like to take advantage of the full capabilities of the XMission Network, we recommend Ubiquiti's UniFi wireless line: a proprietary mesh-like network environment, commonly used in enterprise-level deployments. XMission's office and some staffers use Ubiquiti for wireless access points.

== Placement of your router ==
The placement of your router is very important. Your wireless signal will need to travel from your router to where you are in your home. Putting your router in a utility closet is probably not the best choice if your utility closet is in your basement and you spend all day upstairs. You may want to reconsider a more central location for your router. Materials such as concrete, metal, brick, and sheetrock—in other words, the materials your walls are made from—can and will impact the strength of your wireless signal.

== Router Issues ==
If you continue to have issues with your current router, it may be time to upgrade. If you do not see improved performance after talking with our support department and walking you through factory resetting your router and updating the firmware, it may be time to get a new router. You can visit our [[Router and Wireless Troubleshooting]] guide to help you further.

[[Category: Troubleshooting]]
[[Category: XMission Fiber]]

File:GLNet-GL-MT6000.png

2026-05-28T20:40:26Z

Jab:

File:Netgear-Nighthawk-RAXE500.png

2026-05-28T20:20:05Z

Jab:

File:ASUS-RT-AX86U-Pro.png

2026-05-28T19:51:08Z

Jab:

Recommended Routers

2026-05-28T19:48:32Z

Jab: /* Multi-Gig Routers */

== Recommended Routers ==

When it comes to your connection, your router is one of the most important devices you can add to your home network. We know that routers are not cheap, however in order to meet the demand of your daily wifi needs, you may need to invest a little more money in a router that will cover your entire home with little dead spots.

'''Keep in mind that while any gigabit router is compatible, XMission recommends the following products based on feedback from our staff and customers. The products below are not required for service. You should choose a router that fits your budget. '''

* Please remember XMission cannot guarantee advertised speeds over a wireless connection. When available we recommend the use of Ethernet cables.

<hr>

== XWi Home ==
The XWi Home is our recommended router setup.

=== 1G Router ===
* This router may be supplied to XMission customers. Contact Support for more details.

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:U61-400px.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS4220E'''
 '''Specifications:'''
 '''Brand:''' XMission / Calix
 '''Model:''' GS4220E
'''Specifications: '''
* '''[https://wiki.xmission.com/images/7/7d/GS4220E-U.pdf GS4220E]'''
* Covers Approx. 2500 SqFt
* Check out [https://xmission.com/xwi XWi Home] for more info.
|}

=== 2G/2.5G/10G Router ===
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:GS5229E-1.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS5229E'''
'''Specifications:'''
 '''Brand:''' XMission / Calix
 '''Model:''' GS5229E
 '''Specifications: '''
* '''[https://wiki.xmission.com/images/a/a6/GS5229E-U.pdf GS5229E]'''
* Covers Approx. 2500 SqFt
* Check out [https://xmission.com/xwi XWi Home] for more info.
|}

== Multi-Gig Routers ==

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ASUS-ROG-GT-AXE16000.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | ''' [https://amzn.to/4afW6Nj ASUS ROG Rapture GT-AXE16000]: '''
'''Specifications:'''
 '''Brand:''' ASUS
 '''Model:''' ROG Rapture GT-AXE16000
 '''Ports:''' Dual 10 Gbps WAN/LAN / 2.5 Gbps WAN / 4x 1 Gbps LAN / 2x USB 3.2
 '''Price:''' $299.99 - [https://amzn.to/4afW6Nj Amazon]
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-axe16000-model/spec/ Product Specification]'''
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-axe16000-model/helpdesk_manual/ User Guide]'''
|}
 

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Synology-RT6600ax.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | ''' [https://amzn.to/4vjn52T Synology RT6600ax]: '''
'''Specifications:'''
 '''Brand:''' Synology
 '''Model:''' RT6600ax Tri-Band Wi-Fi 6
 '''Ports:''' 1x 2.5 Gbps WAN/LAN / 1x 1 Gbps WAN / 3x 1 Gbps LAN / USB 3.2 Gen 1
 '''Price:''' $329.99 - [https://amzn.to/4vjn52T Amazon]
 '''[https://www.synology.com/en-global/products/RT6600ax#specs Product Specification]'''
 '''[https://global.synologydownload.com/download/Document/Hardware/HIG/Router/22-year/RT6600ax/enu/Syno_HIG_RT6600ax_enu.pdf User Guide]'''
|}

 

== Gigabit Routers ==
 
{|

 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:LinksysVelop-w.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3HTSHVb Linksys Velop Mesh] '''
'''Specifications:'''
 '''Brand:''' Linksys
 '''Model:''' Velop AX4000 Tri Band Mesh
 '''Ports:''' 1 Gig WAN / 3 LAN gigabit / USB 3.0 per unit
 '''Price:''' $349.99- Amazon 2-pack
 '''[https://www.linksys.com/us/velop-ax4000-tri-band-mesh-wifi-6-system-mx8000/p/p-mx8000/ Product Specifications]'''
 '''[https://downloads.linksys.com/support/assets/userguide/MX4000Series_UserGuide_INTL_LNKPG-00755_RevB00.pdf User Guide]'''

|}
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:NetgearNighthawk-w.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3nrpJCt NETGEAR Nighthawk AX5400] '''
'''Specifications:'''
 '''Brand:''' NETGEAR
 '''Model:''' Nighthawk Pro AX5400
 '''Ports:''' 1 Gig WAN / 4 LAN gigabit / USB 3.0
 '''Price:''' $299.99- Amazon
 '''[https://www.netgear.com/home/wifi/routers/rax50/ Product Specifications]'''
 '''[https://www.downloads.netgear.com/files/GDC/RAX50/RAX50_UM_EN.pdf User Guide]'''

|}
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:AsusRog-w.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3u5vCcr ASUS ROG Rapture AX11000] '''
'''Specifications:'''
 '''Brand:''' ASUS
 '''Model:''' ROG Rapture WiFi 6 Gaming Router
 '''Ports:''' 1 Gig WAN / 2.5 Gig LAN / 4 LAN gigabit / USB 3.0
 '''Price:''' $349.99- Amazon
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-ax11000-model/spec Product Specifications]'''
 '''[https://rog.asus.com/us/networking/rog-rapture-gt-ax11000-model/helpdesk_manual User Guide]'''
|}

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Er-x-01_grande.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3dxPDml EdgeRouter X] '''
'''Specifications:'''
 '''Brand:''' Ubiquiti Networks
 '''Model:''' ER-X
 '''Ports:''' 5 Gb ports / 1 data/PoE input port, 3 data ports, 1 data/PoE passthrough port.
 '''Price:''' $129.99 - Amazon
 '''[https://store.ui.com/collections/operator-edgemax-routers/products/edgerouter-x Product Specifications]'''
 '''[https://dl.ubnt.com/guides/edgemax/EdgeRouter_ER-X_QSG.pdf User Guide]'''

|}

 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ER-10X.png|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3pm4ROk EdgeRouter 10X] '''
'''Specifications:'''
 '''Brand:''' Ubiquiti Networks
 '''Model:''' ER-10X
 '''Ports:''' 1 RJ45 Serial Port / 10 Ethernet Ports / Port 0 Supports PoE in / Port 9 Supports PoE out
 '''Price:''' $129.99 - Amazon
 '''[https://store.ui.com/collections/routing-switching/products/edgerouter-10x Product Specifications]'''
 '''[https://dl.ubnt.com/qsg/ER-10X/ER-10X_EN.html User Guide]'''

|}

== Routers on a budget ==
We know that you may not be able to afford the best router out there. So we chose a few that will work when you are in a pinch.

Coming Soon!
<hr>
* Model numbers may vary depending on the most recent revision from the manufacturer and may have different firmware versions.

== Switches ==

{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:NetgearSwitch .jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4biGt5n NETGEAR 5 Port MultiGig Switch] '''
'''Specifications:'''
 '''Brand:''' NETGEAR
 '''Model:''' MS305
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 5 x 1G/2.5G Multi-Gig Ethernet ports.
 '''Price:''' $99.99 - Amazon

| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:71XpvleAJcL._AC_SL1500_.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://www.amazon.com/dp/B08XWKF55C?ref=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&ref_=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&social_share=cm_sw_r_cso_cp_apin_dp_JQQFNNXENA36AW11DDFP&peakEvent=5&starsLeft=1&skipTwisterOG=1&th=1/TRENDnet 8-Port Unmanaged 2.5G Switch] '''
'''Specifications:'''
 '''Brand:''' TRENDnet
 '''Model:''' TEG-S380
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 8 x 2.5GBASE-T Ports.
 '''Price:''' $99.99 - Amazon

| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:71kzpoCw+lL._AC_SL1500_.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://www.amazon.com/Real-HD-2-5G-Unmanaged-10-100-1000Mbps/dp/B0C27DC6XJ/ref=sr_1_10?crid=YOR9EX8FD5CD&dib=eyJ2IjoiMSJ9.7C-gtrWDoNCrwvEUYJCvVfTp5Mm_c5HKNskNzm8wHjtFH1OsvXvN4NxFLRTSsszMgJFcZWwpqVcZji5z4NGQ9xUHJJWIksTwzRrnPn2s0t4ykr2Hr2IZJPhYfDMlGyvmV16CeYQV1ZezXsK5_G37BH2Xh24WWRkD2m_jFInm5tN4rG1zBwgjw_2cJJJuVIN5VSnVW4WxEXMheBzOcFI6t6w8ABp2r4fgtwInaZ-Wt8M.yFl01R6sKfxL6TxjFljglvZSdXmKCog5YCvj0juHY64&dib_tag=se&keywords=multigig%2Bswitch&qid=1734627448&sprefix=multigig%2Bswitc%2Caps%2C178&sr=8-10&th=1/RealHD 8 port 2.5GB Switch] '''
'''Specifications:'''
 '''Brand:''' Real HD
 '''Model:''' SW8-25G
 '''WiFi:''' None
 '''Antennas:''' 0
 '''Ports:''' 8 2.5/ 1 10GB SFP+
 '''Price:''' $69.99 - Amazon

|}

For intermediate users, or those who would like to take advantage of the full capabilities of the XMission Network, we recommend Ubiquiti's UniFi wireless line: a proprietary mesh-like network environment, commonly used in enterprise-level deployments. XMission's office and some staffers use Ubiquiti for wireless access points.

== Placement of your router ==
The placement of your router is very important. Your wireless signal will need to travel from your router to where you are in your home. Putting your router in a utility closet is probably not the best choice if your utility closet is in your basement and you spend all day upstairs. You may want to reconsider a more central location for your router. Materials such as concrete, metal, brick, and sheetrock—in other words, the materials your walls are made from—can and will impact the strength of your wireless signal.

== Router Issues ==
If you continue to have issues with your current router, it may be time to upgrade. If you do not see improved performance after talking with our support department and walking you through factory resetting your router and updating the firmware, it may be time to get a new router. You can visit our [[Router and Wireless Troubleshooting]] guide to help you further.

[[Category: Troubleshooting]]
[[Category: XMission Fiber]]

File:Synology-RT6600ax.png

2026-05-28T19:43:34Z

Jab:

File:ASUS-ROG-GT-AXE16000.png

2026-05-28T19:34:08Z

Jab: