XMission Wiki - User contributions [en]

General Email Settings

2008-04-16T21:24:05Z

Jhansen: Add links to management interfaces for Deluxe & Zimbra

{{qsheader}}
{{Hosted_Email}}

{|style="width:85%, color:#333333; font-size:10pt" border="0"
|-
|align="left"|'''Zimbra Users'''
|-
|style="width:30%" |Incoming Mail: ||style="width:70%" align=left| zimbra.xmission.com
|-
|style="width:30%" |Outgoing Mail: ||style="width:70%" align=left| zimbra.xmission.com
|-
|style="width:30%" |Login Information: ||style="width:70%" align=left| you@yourdomain.com
|-
|style="width:30%"|Webmail Interface: ||style="width:70%" align=left|[http://zimbra.xmission.com/ http://zimbra.xmission.com/]
|-
|style="width:30%"|Admin Interface: ||style="width:70%" align=left|[https://zimbra.xmission.com:7071/ https://zimbra.xmission.com:7071/]
|-
|style="width:30%" |Requirements: ||style="width:70%" align=left| SMTP Authentication Required, SSL Recommended
|-
|style="width:30%" |Alternate Ports: ||style="width:70%" align=left| SSL SMTP 465; SSL POP 995; Alternate SMTP 587
|}

{|style="width:85%, color:#333333; font-size:10pt" border="0"
|-
|align="left"|'''Mailcenter Users'''
|-
|style="width:30%" |Incoming Mail: ||style="width:70%" align=left| mailcenter.xmission.com
|-
|style="width:30%" |Outgoing Mail: ||style="width:70%" align=left| mailcenter.xmission.com
|-
|style="width:30%" |Login Information: ||style="width:70%" align=left| you@yourdomain.com
|-
|style="width:30%"|Webmail Interface: ||style="width:70%" align=left|[http://mailcenter.xmission.com/ http://mailcenter.xmission.com/]
|-
|style="width:30%"|Admin Interface: ||style="width:70%" align=left|[https://mailcenter.xmission.com/manage/ https://mailcenter.xmission.com/manage/]
|-
|style="width:30%" |Requirements: ||style="width:70%" align=left| SMTP Authentication Required, SSL Recommended
|-
|style="width:30%" |Alternate Ports: ||style="width:70%" align=left| SSL SMTP 465; SSL POP 995; Alternate SMTP 587
|}

{{XMission_Email}}

{|style="width:85%, color:#333333; font-size:10pt" border="0"
|style="width:30%" |Incoming Mail: ||style="width:70%" align=left| mail.xmission.com
|-
|style="width:30%" |Outgoing Mail: ||style="width:70%" align=left| mail.xmission.com
|-
|style="width:30%" |Login Information: ||style="width:70%" align=left| XMission Username
|-
|style="width:30%"|Webmail Interface: ||style="width:70%" align=left|[http://webmail.xmission.com/ http://webmail.xmission.com/]
|-
|style="width:30%" |Requirements: ||style="width:70%" align=left| SMTP Authentication Required Off Network
|-
|style="width:30%" |Alternate Ports: ||style="width:70%" align=left| SSL SMTP 465; SSL POP 995; Alternate SMTP 587
|}

{{Footer}}

Zimbra Basics

2008-03-24T16:56:08Z

Jhansen: /* Disabling Junk Mail */ FQDN

{{Hosted_Email}}
==Overview/Logging In==
The Zimbra user interface is a browser-based utility that allows you to manage not only your email but the many collaborative tools available for your use.

To login to the Zimbra user interface, go to http://zimbra.xmission.com and login with your email address and password.

The application tabs near the top of your screen indicate what areas of Zimbra you will be working with. Please note that only customers who have purchased '''Premium Hosted Email''' will see and be able to utilize all the application tabs. If you find that one of these application tabs is missing and would like to have it available, consider upgrading to a higher level of service! For more information, please see http://www.xmission.com/sandboxtesting/.

The different application tabs have different features and tools available. They are as follows:

*'''Mail''': Compose, delete, and manage your email.
*'''Address Book''': Create, remove, share, and manage contacts for your email.
*'''Calendar''': Create, remove, share, and manage deadlines, appointments, meetings, etc...(Only available in '''Standard''' and '''Premium''' packages)
*'''Tasks''': Create, remove, share, and manage tasks, including task or project priorities and progress. (Only available in '''Standard''' and '''Premium''' packages)
*'''Documents''': Create, remove, share, and manage documents. (Only available in '''Standard''' and '''Premium''' packages)
*'''Briefcase''': Create, remove, share, and manage items saved to your briefcase. (Only available in '''Standard''' and '''Premium''' packages)
*'''Preference''': Manage your user preferences.

==Dragging and Dropping==

A powerful feature of the Zimbra user interface is the ability to "drag and drop" items. Not only can tags, contacts, and emails be dragged and dropped for easy organization, but you will find many features of Zimbra can be moved around via "dragging" and "dropping." For example, you can drag-and-drop emails into different folders, drag tags onto emails or contacts for easy filtering, or even drag and drop folders into other folders.

To drag an item, hold down the left mouse button on the item you wish to move. Then, move the mouse while continuing to hold down the left mouse button. When you wish to drop the item, release the left-mouse button.

Another powerful feature of the Zimbra user interface worth mentioning is multiple selections. You can often select multiples of items you wish to move or be tagged by simply playing a checkmark beside each item you want in your selection. Alternatively, you can even select multiple items by holding down your shift key, using your arrow keys to select anything in the list, and releasing the shift key to complete your selection. These selections can then be moved in giant "clumps," saving you time and energy and helping you to quickly organize items in exactly the way you want them.

==Mail==
===Tagging===

Tagging allows you to quickly filter your mail, contacts, tasks, and documents according to your own parameters.

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select New Tag and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag an email, simply drag the tag from the '''Tags''' section and drop it on the email you would like to tag.

You can even tag multiple messages at once. Just drag your selection of messages to the tag in the left-hand column, and the messages will be tagged accordingly.

Alternatively, you can tag an email by selecting the tag icon from the mail application toolbar.

Tagging is an extremely versatile tool for filtering your email. Once you have tagged a message or messages, you can filter to see only those tagged messages by clicking on the corresponding tag(s) under the '''Tags''' heading. This will show all messages you have tagged throughout all folders. You can even assign multiple tags to the same item!

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." Alternatively, you may wish to create a tag for "High Priority" and "Low Priority." Ultimately, the possibilities of tagging are limitless and can be created to suit virtually any need.

===Searching===
You can quickly search for an email or emails by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Email'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

Simple searches can be done by just entering a word into the search field.

More advanced searches can be done by specifying a search operator. A search operator is a special keyword followed by a colon, followed by some other parameter specific to that operator. For example:

* '''in:inbox''': The operator is "in" and the parameter is "inbox" - this returns messages which are in the folder named "inbox"
* '''from:someone''': The operator is "from" and the parameter is "someone" - this returns messages which have the word "someone" in their email address

Let's say you wanted to find a particular image your grandmother sent you, but you can't find the email in your inbox. To run a search that would essentially "find all messages from your grandmother that are in your inbox and have an attachment" you would run a search like this: "in:inbox from:grandma@internet.com has:attachment"

You can prefix any keyword with the word "not" to specify items that do not have that criterion -- for example not in:inbox. Search is case insensitive, meaning that "in:inbox" is the same as "in:Inbox".

The following is a list of common search operators:

*'''content''': Specifies text that the message must contain. For example, content:bananas finds all items containing the word "bananas".
*'''from''': Specifies a sender name or email address that is in the From header. This can be text, as in "John Smith III", an email address such as "joe@acme.com", or a domain such as "@zimbra.com".
*'''to''': Same as from: except that it specifies one of the people to whom the email was addressed in the To: header.
*'''cc''': Same as from: except that it specifies a recipient in the Cc: header of the message.
*'''subject''': Specifies text that must appear in the subject header of the message. An example might be subject:"new vacation policy". Use quotes to search for exact match.
*'''in''': Specifies a folder. For example, in:sent would show all items in your 'Sent' folder.
*'''has''': Specifies an attribute that the message must have. The types of object you can specify are "attachment", "phone", or "url". For example, has:attachment would find all messages which contain one or more attachments of any type.
*'''filename''': Specifies an attachment file name. For example, filename:query.txt would find messages with a file attachment named "query.txt".
*'''type''': Specifies a search within attachments of a specified type. The types of attachment you can specify are "text", "word", "excel", and "pdf". For example, type:word "hello" finds messages with attachments that are Microsoft Word documents and searches within those attachments for the word "hello".
*'''attachment''': Specifies any item with a certain type of attachment. For example, attachment:word would find all messages with Word attachments.
*'''is''': Searches for messages with a certain status - for example, is: unread will find all unread messages. Allowable values are "unread", "read", "flagged", "unflagged", "sent", "draft", "received", "replied", "unreplied", "forwarded", unforwarded", "anywhere", "remote" (in a shared folder), "local", "sent", "invite", "solo" (no other messages in conversation), "tome", "fromme", "ccme", "tofromme". "fromccme", "tofromccme" (to, from cc me, including my aliases)
*'''date''': Use this keyword to specify a date, using the format that is default for your browser's locale (for US English the format is mm/dd/yyyy). For example, date:2/1/2007 would find messages dated February 1, 2007. The greater than (>) or less than (<) symbols can be used instead of after or before. >= and <= are also allowed.
*'''after''': Specifies mail sent after a certain date. For example, after:2/1/2007 specifies mail sent after February 1, 2007.
*'''before''': Same as after: except specifies mail sent before the specified date.
*'''size''': Specifies messages whose total size, including attachments, is a specified number of bytes, kilobytes, or megabytes For example, size:12 kb would find messages that are exactly 12K in size. The greater than (>) or less than (<) symbols can be used instead of bigger or smaller.
*'''larger''': Similar to size: except specifies greater than the specified size.
*'''smaller''': Similar to size: except specifies smaller than the specified size.
*'''tag''': Finds messages which have been tagged with a specified tag. For example, tag:amber will find message that have a tag called "amber" applied.

The asterisk (*) can be used as a wildcard in a search to find content that contains words that have similar spellings.

Use the asterisk * as a wildcard after a prefix. For example, the search string '''do*''' returns items such as do, dog, door, etc....

Your searches can even be saved! To save a search, simply click Save on the search bar. You will be prompted to give your search a name. Once you've named your search, you can look up saved searches in the advanced search mode and quickly run them. For example, let's say you often need to find emails you've exchanged with your grandmother. You would type "from:grandma@internet.com" in the search field, and click Save. You could name your search "Grandma's Emails" and quickly run that search whenever you like from the Advanced Search menu!

===Folders===
Creating new folders with the Zimbra user interface is easy. If you wish to create a a folder, simply click on the New Folder button directly above your folders. Alternatively, you can right click on the folder heading or any folder and choose New Folder. You will then be prompted to name your new folder. Once named, the folder will now be displayed along with your other folders in the left-hand column.

Once you have created a new folder, you may move the folder around by simply dragging and dropping it on the location you'd like it to be.

If you would like to rename, delete, or share a folder, simply right-click on that folder and choose the appropriate option from the pop-up menu.

==Address Book==
===Adding Contacts===
There are a few ways to add a new contact to your Address Book.

If you receive an email from someone you'd like to add as a contact, simply right-click on the email and choose Add to Contacts from the pop-up menu. This will automatically bring you to the contact creation screen, where you can define more information for the contact if you wish. Once you are happy with the contact info you've entered, click Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

If you'd like to create a contact from scratch, click on the '''Address Book''' tab near the top of your screen. Then click New and choose New Contact. This will also present you with the contact creation screen. Enter all the information you would like, and then choose Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

====Contact Groups====

Within your Address Book, you're not limited to single contacts. You can create multiple '''Contact Groups''' to help you keep organized.

For example, suppose some fellow coworkers and/or friends wanted to form a Book Club. These people are all in your Address Book, but you want to more easily find and email them. You would create a new '''Contact Group.'''

To create a new '''Contact Group''', select the New pull-down menu along your application toolbar by clicking the down arrow beside '''New'''. From here, select "New Contact Group." You will be prompted with the following window:

http://wiki.xmission.com/images/8/8e/Contactgroups.jpg

Simply complete the following:

*'''Group Name''': The name of your new contact group.
*'''Group Members''': You can search for individuals to add in the right-hand column Search field or add members immediately from your domain by selecting one ore more of them and clicking Add. Alternatively, if you wanted to add everyone in the right-hand column, you could just click Add All.

Once you have all the members you want in your new '''Contact Group''' simply click Save along the application toolbar near the top.

===Tagging===

Tagging allows you to quickly filter your mail, contacts, tasks, and documents according to your own parameters. And just as easily as you can tag your email, you can tag your contacts to help you filter through them.

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select '''New Tag''' and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag a contact, simply drag the tag from the '''Tags''' section and drop it on the contact you would like to tag.

You can even tag multiple contacts at once. Just drag your selection of contacts to the tag in the left-hand column, and the messages will be tagged accordingly.

Alternatively, you can tag a contact by selecting the tag icon from the contact application toolbar.

Tagging is an extremely versatile tool for filtering your email and contacts. Once you have tagged a contact or contacts, you can filter to see only those tagged by clicking on the corresponding tag(s) under the '''Tags''' heading. This will show all contacts you have tagged throughout all folders. You can even assign multiple tags to the same contact!

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." As with tagging email, the possibilities of tagging contacts are limitless and can be created to suit virtually any need.

===Searching Contacts===
You can quickly search for a contact or contacts by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Contacts'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

===Additional Address Books (Create, Add Contacts, Delete, etc...)===

It is even possible to create multiple address books to help you manage your contacts. To create a new address book, select the '''Address Book''' tab and then select New and choose New Address Book. You will be prompted to name your new address book and select a location to store it. Once you click Okay, you will see your new address book listed under the '''Address Books''' heading on the left-hand column.

Alternatively, to create a new address book you may right-click on the '''Address Books''' heading on the left-hand column and select New Address Book.

==Preferences==
===Auto-Reply===
To set an "auto-reply" or "vacation" message, click on the '''Preferences''' tab and then select the '''Mail''' tab. Under '''Receiving Messages''', check the box enabled "Send auto-reply message." Then, be sure to fill in the box below with the message you would like sent when someone sends you an email.

http://wiki.xmission.com/images/4/4a/Autoreply.jpg

Be sure to click Save near the upper-left corner of the window to save your changes.

===Filters/SPAM Filtering===
Enabling SPAM filtering with the Zimbra user interface is quick and simple. First, click on the '''Preferences''' tab and then select the '''Mail Filters''' tab. If you have any previous filter rules, you will see them here. To create a rule that helps prevent most SPAM from making it to your mailbox, click on New Filter. You will see the following screen:

http://wiki.xmission.com/images/a/aa/Xspam.jpg

Enter the following information:

*'''Filter Name''': This is a description of the rule you are creating. For this default SPAM rule, you may just wish to call it "X-Spam Level" or "Spam Rule."
*Choose "any" from the pull-down menu so that the first text reads "If any of the following conditions are met."
*Choose "Header Named" from the pull-down menu and enter "X-Spam-Level" in the text box that follows it.
*Choose "contains" from the second pull-down menu and enter five asterisks ("*****") in the last text box.
*From here, you can choose to have your SPAM messages either sent to your Junk Folder or discarded entirely. Beneath the prompt "Perform the following actions," select either "Discard" or "File into folder" depending on your preference.
*Finally, click Ok to save your changes.

====Disabling Junk Mail====
If, for whatever reason, you don't want messages determined by Zimbra as "junk" to be delivered to your '''Junk''' mail folder, you may disable it by following these simple instructions:

Click on '''Preferences''' in the application toolbar, and then select '''Mail Filters'''. Click on New Filter and then name your filter whatever you would like.

Then, select the second pull-down menu and choose '''To'''. Then select the third pull-down menu and select '''matches wildcard condition''' and in the third field enter a single period ('''.''').

Then, under '''Perform the following actions:''', use the pull-down menu to select '''Keep in Inbox.''' Your '''Add Filter''' window should look something like this:

http://wiki.xmission.com/images/e/ea/Nojunk.jpg

Click Ok and then click Save along the upper application toolbar and you're set.

Since all email addresses contain at least one period, this filter will essentially force any and all messages addressed to you to be delivered directly into your Inbox.

[[Category:Hosted Email|Zimbra]]

{{footer}}

Zimbra Basics

2008-03-24T16:55:34Z

Jhansen: /* Contact Groups */ FQDN...

{{Hosted_Email}}
==Overview/Logging In==
The Zimbra user interface is a browser-based utility that allows you to manage not only your email but the many collaborative tools available for your use.

To login to the Zimbra user interface, go to http://zimbra.xmission.com and login with your email address and password.

The application tabs near the top of your screen indicate what areas of Zimbra you will be working with. Please note that only customers who have purchased '''Premium Hosted Email''' will see and be able to utilize all the application tabs. If you find that one of these application tabs is missing and would like to have it available, consider upgrading to a higher level of service! For more information, please see http://www.xmission.com/sandboxtesting/.

The different application tabs have different features and tools available. They are as follows:

*'''Mail''': Compose, delete, and manage your email.
*'''Address Book''': Create, remove, share, and manage contacts for your email.
*'''Calendar''': Create, remove, share, and manage deadlines, appointments, meetings, etc...(Only available in '''Standard''' and '''Premium''' packages)
*'''Tasks''': Create, remove, share, and manage tasks, including task or project priorities and progress. (Only available in '''Standard''' and '''Premium''' packages)
*'''Documents''': Create, remove, share, and manage documents. (Only available in '''Standard''' and '''Premium''' packages)
*'''Briefcase''': Create, remove, share, and manage items saved to your briefcase. (Only available in '''Standard''' and '''Premium''' packages)
*'''Preference''': Manage your user preferences.

==Dragging and Dropping==

A powerful feature of the Zimbra user interface is the ability to "drag and drop" items. Not only can tags, contacts, and emails be dragged and dropped for easy organization, but you will find many features of Zimbra can be moved around via "dragging" and "dropping." For example, you can drag-and-drop emails into different folders, drag tags onto emails or contacts for easy filtering, or even drag and drop folders into other folders.

To drag an item, hold down the left mouse button on the item you wish to move. Then, move the mouse while continuing to hold down the left mouse button. When you wish to drop the item, release the left-mouse button.

Another powerful feature of the Zimbra user interface worth mentioning is multiple selections. You can often select multiples of items you wish to move or be tagged by simply playing a checkmark beside each item you want in your selection. Alternatively, you can even select multiple items by holding down your shift key, using your arrow keys to select anything in the list, and releasing the shift key to complete your selection. These selections can then be moved in giant "clumps," saving you time and energy and helping you to quickly organize items in exactly the way you want them.

==Mail==
===Tagging===

Tagging allows you to quickly filter your mail, contacts, tasks, and documents according to your own parameters.

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select New Tag and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag an email, simply drag the tag from the '''Tags''' section and drop it on the email you would like to tag.

You can even tag multiple messages at once. Just drag your selection of messages to the tag in the left-hand column, and the messages will be tagged accordingly.

Alternatively, you can tag an email by selecting the tag icon from the mail application toolbar.

Tagging is an extremely versatile tool for filtering your email. Once you have tagged a message or messages, you can filter to see only those tagged messages by clicking on the corresponding tag(s) under the '''Tags''' heading. This will show all messages you have tagged throughout all folders. You can even assign multiple tags to the same item!

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." Alternatively, you may wish to create a tag for "High Priority" and "Low Priority." Ultimately, the possibilities of tagging are limitless and can be created to suit virtually any need.

===Searching===
You can quickly search for an email or emails by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Email'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

Simple searches can be done by just entering a word into the search field.

More advanced searches can be done by specifying a search operator. A search operator is a special keyword followed by a colon, followed by some other parameter specific to that operator. For example:

* '''in:inbox''': The operator is "in" and the parameter is "inbox" - this returns messages which are in the folder named "inbox"
* '''from:someone''': The operator is "from" and the parameter is "someone" - this returns messages which have the word "someone" in their email address

Let's say you wanted to find a particular image your grandmother sent you, but you can't find the email in your inbox. To run a search that would essentially "find all messages from your grandmother that are in your inbox and have an attachment" you would run a search like this: "in:inbox from:grandma@internet.com has:attachment"

You can prefix any keyword with the word "not" to specify items that do not have that criterion -- for example not in:inbox. Search is case insensitive, meaning that "in:inbox" is the same as "in:Inbox".

The following is a list of common search operators:

*'''content''': Specifies text that the message must contain. For example, content:bananas finds all items containing the word "bananas".
*'''from''': Specifies a sender name or email address that is in the From header. This can be text, as in "John Smith III", an email address such as "joe@acme.com", or a domain such as "@zimbra.com".
*'''to''': Same as from: except that it specifies one of the people to whom the email was addressed in the To: header.
*'''cc''': Same as from: except that it specifies a recipient in the Cc: header of the message.
*'''subject''': Specifies text that must appear in the subject header of the message. An example might be subject:"new vacation policy". Use quotes to search for exact match.
*'''in''': Specifies a folder. For example, in:sent would show all items in your 'Sent' folder.
*'''has''': Specifies an attribute that the message must have. The types of object you can specify are "attachment", "phone", or "url". For example, has:attachment would find all messages which contain one or more attachments of any type.
*'''filename''': Specifies an attachment file name. For example, filename:query.txt would find messages with a file attachment named "query.txt".
*'''type''': Specifies a search within attachments of a specified type. The types of attachment you can specify are "text", "word", "excel", and "pdf". For example, type:word "hello" finds messages with attachments that are Microsoft Word documents and searches within those attachments for the word "hello".
*'''attachment''': Specifies any item with a certain type of attachment. For example, attachment:word would find all messages with Word attachments.
*'''is''': Searches for messages with a certain status - for example, is: unread will find all unread messages. Allowable values are "unread", "read", "flagged", "unflagged", "sent", "draft", "received", "replied", "unreplied", "forwarded", unforwarded", "anywhere", "remote" (in a shared folder), "local", "sent", "invite", "solo" (no other messages in conversation), "tome", "fromme", "ccme", "tofromme". "fromccme", "tofromccme" (to, from cc me, including my aliases)
*'''date''': Use this keyword to specify a date, using the format that is default for your browser's locale (for US English the format is mm/dd/yyyy). For example, date:2/1/2007 would find messages dated February 1, 2007. The greater than (>) or less than (<) symbols can be used instead of after or before. >= and <= are also allowed.
*'''after''': Specifies mail sent after a certain date. For example, after:2/1/2007 specifies mail sent after February 1, 2007.
*'''before''': Same as after: except specifies mail sent before the specified date.
*'''size''': Specifies messages whose total size, including attachments, is a specified number of bytes, kilobytes, or megabytes For example, size:12 kb would find messages that are exactly 12K in size. The greater than (>) or less than (<) symbols can be used instead of bigger or smaller.
*'''larger''': Similar to size: except specifies greater than the specified size.
*'''smaller''': Similar to size: except specifies smaller than the specified size.
*'''tag''': Finds messages which have been tagged with a specified tag. For example, tag:amber will find message that have a tag called "amber" applied.

The asterisk (*) can be used as a wildcard in a search to find content that contains words that have similar spellings.

Use the asterisk * as a wildcard after a prefix. For example, the search string '''do*''' returns items such as do, dog, door, etc....

Your searches can even be saved! To save a search, simply click Save on the search bar. You will be prompted to give your search a name. Once you've named your search, you can look up saved searches in the advanced search mode and quickly run them. For example, let's say you often need to find emails you've exchanged with your grandmother. You would type "from:grandma@internet.com" in the search field, and click Save. You could name your search "Grandma's Emails" and quickly run that search whenever you like from the Advanced Search menu!

===Folders===
Creating new folders with the Zimbra user interface is easy. If you wish to create a a folder, simply click on the New Folder button directly above your folders. Alternatively, you can right click on the folder heading or any folder and choose New Folder. You will then be prompted to name your new folder. Once named, the folder will now be displayed along with your other folders in the left-hand column.

Once you have created a new folder, you may move the folder around by simply dragging and dropping it on the location you'd like it to be.

If you would like to rename, delete, or share a folder, simply right-click on that folder and choose the appropriate option from the pop-up menu.

==Address Book==
===Adding Contacts===
There are a few ways to add a new contact to your Address Book.

If you receive an email from someone you'd like to add as a contact, simply right-click on the email and choose Add to Contacts from the pop-up menu. This will automatically bring you to the contact creation screen, where you can define more information for the contact if you wish. Once you are happy with the contact info you've entered, click Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

If you'd like to create a contact from scratch, click on the '''Address Book''' tab near the top of your screen. Then click New and choose New Contact. This will also present you with the contact creation screen. Enter all the information you would like, and then choose Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

====Contact Groups====

Within your Address Book, you're not limited to single contacts. You can create multiple '''Contact Groups''' to help you keep organized.

For example, suppose some fellow coworkers and/or friends wanted to form a Book Club. These people are all in your Address Book, but you want to more easily find and email them. You would create a new '''Contact Group.'''

To create a new '''Contact Group''', select the New pull-down menu along your application toolbar by clicking the down arrow beside '''New'''. From here, select "New Contact Group." You will be prompted with the following window:

http://wiki.xmission.com/images/8/8e/Contactgroups.jpg

Simply complete the following:

*'''Group Name''': The name of your new contact group.
*'''Group Members''': You can search for individuals to add in the right-hand column Search field or add members immediately from your domain by selecting one ore more of them and clicking Add. Alternatively, if you wanted to add everyone in the right-hand column, you could just click Add All.

Once you have all the members you want in your new '''Contact Group''' simply click Save along the application toolbar near the top.

===Tagging===

Tagging allows you to quickly filter your mail, contacts, tasks, and documents according to your own parameters. And just as easily as you can tag your email, you can tag your contacts to help you filter through them.

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select '''New Tag''' and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag a contact, simply drag the tag from the '''Tags''' section and drop it on the contact you would like to tag.

You can even tag multiple contacts at once. Just drag your selection of contacts to the tag in the left-hand column, and the messages will be tagged accordingly.

Alternatively, you can tag a contact by selecting the tag icon from the contact application toolbar.

Tagging is an extremely versatile tool for filtering your email and contacts. Once you have tagged a contact or contacts, you can filter to see only those tagged by clicking on the corresponding tag(s) under the '''Tags''' heading. This will show all contacts you have tagged throughout all folders. You can even assign multiple tags to the same contact!

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." As with tagging email, the possibilities of tagging contacts are limitless and can be created to suit virtually any need.

===Searching Contacts===
You can quickly search for a contact or contacts by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Contacts'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

===Additional Address Books (Create, Add Contacts, Delete, etc...)===

It is even possible to create multiple address books to help you manage your contacts. To create a new address book, select the '''Address Book''' tab and then select New and choose New Address Book. You will be prompted to name your new address book and select a location to store it. Once you click Okay, you will see your new address book listed under the '''Address Books''' heading on the left-hand column.

Alternatively, to create a new address book you may right-click on the '''Address Books''' heading on the left-hand column and select New Address Book.

==Preferences==
===Auto-Reply===
To set an "auto-reply" or "vacation" message, click on the '''Preferences''' tab and then select the '''Mail''' tab. Under '''Receiving Messages''', check the box enabled "Send auto-reply message." Then, be sure to fill in the box below with the message you would like sent when someone sends you an email.

http://wiki.xmission.com/images/4/4a/Autoreply.jpg

Be sure to click Save near the upper-left corner of the window to save your changes.

===Filters/SPAM Filtering===
Enabling SPAM filtering with the Zimbra user interface is quick and simple. First, click on the '''Preferences''' tab and then select the '''Mail Filters''' tab. If you have any previous filter rules, you will see them here. To create a rule that helps prevent most SPAM from making it to your mailbox, click on New Filter. You will see the following screen:

http://wiki.xmission.com/images/a/aa/Xspam.jpg

Enter the following information:

*'''Filter Name''': This is a description of the rule you are creating. For this default SPAM rule, you may just wish to call it "X-Spam Level" or "Spam Rule."
*Choose "any" from the pull-down menu so that the first text reads "If any of the following conditions are met."
*Choose "Header Named" from the pull-down menu and enter "X-Spam-Level" in the text box that follows it.
*Choose "contains" from the second pull-down menu and enter five asterisks ("*****") in the last text box.
*From here, you can choose to have your SPAM messages either sent to your Junk Folder or discarded entirely. Beneath the prompt "Perform the following actions," select either "Discard" or "File into folder" depending on your preference.
*Finally, click Ok to save your changes.

====Disabling Junk Mail====
If, for whatever reason, you don't want messages determined by Zimbra as "junk" to be delivered to your '''Junk''' mail folder, you may disable it by following these simple instructions:

Click on '''Preferences''' in the application toolbar, and then select '''Mail Filters'''. Click on New Filter and then name your filter whatever you would like.

Then, select the second pull-down menu and choose '''To'''. Then select the third pull-down menu and select '''matches wildcard condition''' and in the third field enter a single period ('''.''').

Then, under '''Perform the following actions:''', use the pull-down menu to select '''Keep in Inbox.''' Your '''Add Filter''' window should look something like this:

http://wiki/images/e/ea/Nojunk.jpg

Click Ok and then click Save along the upper application toolbar and you're set.

Since all email addresses contain at least one period, this filter will essentially force any and all messages addressed to you to be delivered directly into your Inbox.

[[Category:Hosted Email|Zimbra]]

{{footer}}

Zimbra Basics

2008-03-18T17:48:49Z

Jhansen: /* Filters/SPAM Filtering */ FQDN on image link.

{{Hosted_Email}}
==Overview/Logging In==
The Zimbra user interface is a browser-based utility that allows you to manage not only your email but the many collaborative tools available for your use.

To login to the Zimbra user interface, go to http://zimbra.xmission.com and login with your email address and password.

The tabs near the top of your screen indicate what area of Zimbra you will be working with. The different tabs have different features and tools available. They are as follows:

*'''Mail''': Compose, delete, and manage your email.
*'''Address Book''': Create, remove, and manage contacts for your email.
*'''Calendar''': Create, remove, and manage deadlines, appointments, meetings, etc...
*'''Tasks''': Create, remove, and manage tasks, including task or project priorities and progress.
*'''Documents''': Create, remove, and manage documents.
*'''Briefcase''': Create, remove, and manage items saved to your briefcase.
*'''Preference''': Manage your user preferences.

==Mail==
===Tagging===

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select New Tag and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag an email, simply drag the tag from the '''Tags''' section and drop it on the email you would like to tag.

Tagging is an extremely versatile tool for filtering your email. Once you have tagged a message or messages, you can filter to see only those tagged messages by clicking on the corresponding tag(s) under the '''Tags''' heading. This will show all messages you have tagged throughout all folders.

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." Alternatively, you may wish to create a tag for "High Priority" and "Low Priority." Ultimately, the possibilities of tagging are limitless and can be created to suit virtually any need.

===Searching===
You can quickly search for an email or emails by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Email'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

Simple searches can be done by just entering a word into the search field.

More advanced searches can be done by specifying a search operator. A search operator is a special keyword followed by a colon, followed by some other parameter specific to that operator. For example:

* '''in:inbox''': The operator is "in" and the parameter is "inbox" - this returns messages which are in the folder named "inbox"
* '''from:someone''': The operator is "from" and the parameter is "someone" - this returns messages which have the word "someone" in their email address

You can prefix any keyword with the word "not" to specify items that do not have that criterion, for example not in:inbox. Search is case insensitive, meaning that "in:inbox" is the same as "in:Inbox".

The following is a list of common search operators:

*'''content''': Specifies text that the message must contain. For example, content:bananas finds all items containing the word "bananas".
*'''from''': Specifies a sender name or email address that is in the From header. This can be text, as in "John Smith III", an email address such as "joe@acme.com", or a domain such as "@zimbra.com".
*'''to''': Same as from: except that it specifies one of the people to whom the email was addressed in the To: header.
*'''cc''': Same as from: except that it specifies a recipient in the Cc: header of the message.
*'''subject''': Specifies text that must appear in the subject header of the message. An example might be subject:"new vacation policy". Use quotes to search for exact match.
*'''in''': Specifies a folder. For example, in:sent would show all items in your 'Sent' folder.
*'''has''': Specifies an attribute that the message must have. The types of object you can specify are "attachment", "phone", or "url". For example, has:attachment would find all messages which contain one or more attachments of any type.
*'''filename''': Specifies an attachment file name. For example, filename:query.txt would find messages with a file attachment named "query.txt".
*'''type''': Specifies a search within attachments of a specified type. The types of attachment you can specify are "text", "word", "excel", and "pdf". For example, type:word "hello" finds messages with attachments that are Microsoft Word documents and searches within those attachments for the word "hello".
*'''attachment''': Specifies any item with a certain type of attachment. For example, attachment:word would find all messages with Word attachments.
*'''is''': Searches for messages with a certain status - for example, is: unread will find all unread messages. Allowable values are "unread", "read", "flagged", "unflagged", "sent", "draft", "received", "replied", "unreplied", "forwarded", unforwarded", "anywhere", "remote" (in a shared folder), "local", "sent", "invite", "solo" (no other messages in conversation), "tome", "fromme", "ccme", "tofromme". "fromccme", "tofromccme" (to, from cc me, including my aliases)
*'''date''': Use this keyword to specify a date, using the format that is default for your browser's locale (for US English the format is mm/dd/yyyy). For example, date:2/1/2007 would find messages dated February 1, 2007. The greater than (>) or less than (<) symbols can be used instead of after or before. >= and <= are also allowed.
*'''after''': Specifies mail sent after a certain date. For example, after:2/1/2007 specifies mail sent after February 1, 2007.
*'''before''': Same as after: except specifies mail sent before the specified date.
*'''size''': Specifies messages whose total size, including attachments, is a specified number of bytes, kilobytes, or megabytes For example, size:12 kb would find messages that are exactly 12K in size. The greater than (>) or less than (<) symbols can be used instead of bigger or smaller.
*'''larger''': Similar to size: except specifies greater than the specified size.
*'''smaller''': Similar to size: except specifies smaller than the specified size.
*'''tag''': Finds messages which have been tagged with a specified tag. For example, tag:amber will find message that have a tag called "amber" applied.

The asterisk (*) can be used as a wildcard in a search to find content that contains words that have similar spellings.

Use the asterisk * as a wildcard after a prefix. For example, the search string '''do*''' returns items such as do, dog, door, etc....

===Dragging and Dropping===
A powerful feature of the Zimbra user interface is the ability to "drag and drop" items. Not only can tags be dragged and dropped to tag email messages, but you will find many features of Zimbra can easily be moved around via "dragging" and "dropping." For example, you can drag-and-drop emails into different folders as well or even drag and drop folders into other folders, making them subfolders.

To drag an item, hold down the left mouse button on the item you wish to move. Then, move the mouse while continuing to hold down the left mouse button. When you wish to drop the item, release the left-mouse button.

===Folders===
Creating new folders with the Zimbra user interface is easy. If you wish to create a subfolder (a folder within a folder), right-click on the folder you want to create a new folder within and choose New Folder from the pop-up menu. Simply name your new folder and it will be created in the folder you had selected.

If you do not wish to create a subfolder but a base folder, right-click on the heading '''Folders''' and choose New Folder from the pop-up menu.

Alternatively, once you have created a new folder, you may move the folder around by simply dragging and dropping it on the location you'd like it to be.

If you would like to rename, delete, or share a folder, simply right-click on that folder and choose the appropriate option from the pop-up menu.

==Address Book==
===Adding Contacts===
There are a few ways to add a new contact to your Address Book.

If you receive an email from someone you'd like to add as a contact, simply right-click on the email and choose Add to Contacts from the pop-up menu. This will automatically bring you to the contact creation screen, where you can define more information for the contact if you wish. Once you are happy with the contact info you've entered, click Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

If you'd like to create a contact from scratch, click on the '''Address Book''' tab near the top of your screen. Then click New and choose New Contact. This will also present you with the contact creation screen. Enter all the information you would like, and then choose Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

===Tagging===

Just as you can tag your email, you can tag your contacts to help you filter through them.

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select '''New Tag''' and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag a contact, simply drag the tag from the '''Tags''' section and drop it on the contact you would like to tag.

Tagging is an extremely versatile tool for filtering your email and contacts. Once you have tagged a contact or contacts, you can filter to see only those tagged by clicking on the corresponding tag(s) under the '''Tags''' header.

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." As with tagging email, the possibilities of tagging contacts are limitless and can be created to suit virtually any need.

===Searching Contacts===
You can quickly search for a contact or contacts by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Contacts'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

===Additional Address Books (Create, Add Contacts, Delete, etc...)===

It is even possible to create multiple address books to help you manage your contacts. To create a new address book, select the '''Address Book''' tab and then select New and choose New Address Book. You will be prompted to name your new address book and select a location to store it. Once you click Okay, you will see your new address book listed under the '''Address Books''' heading on the left-hand column.

Alternatively, to create a new address book you may right-click on the '''Address Books''' heading on the left-hand column and select New Address Book.

==Preferences==
===Auto-Reply===
To set an "auto-reply" or "vacation" message, click on the '''Preferences''' tab and then select the '''Mail''' tab. Under '''Receiving Messages''', check the box enabled "Send auto-reply message." Then, be sure to fill in the box below with the message you would like sent when someone sends you an email.

http://wiki.xmission.com/images/4/4a/Autoreply.jpg

Be sure to click Save near the upper-left corner of the window to save your changes.

===Filters/SPAM Filtering===
Enabling SPAM filtering with the Zimbra user interface is quick and simple. First, click on the '''Preferences''' tab and then select the '''Mail Filters''' tab. If you have any previous filter rules, you will see them here. To create a rule that helps prevent most SPAM from making it to your mailbox, click on New Filter. You will see the following screen:

http://wiki.xmission.com/images/a/aa/Xspam.jpg

Enter the following information:

*'''Filter Name''': This is a description of the rule you are creating. For this default SPAM rule, you may just wish to call it "X-Spam Level" or "Spam Rule."
*Choose "any" from the pull-down menu so that the first text reads "If any of the following conditions are met."
*Choose "Header Named" from the pull-down menu and enter "X-Spam-Level" in the text box that follows it.
*Choose "contains" from the second pull-down menu and enter five asterisks ("*****") in the last text box.
*From here, you can choose to have your SPAM messages either sent to your Junk Folder or discarded entirely. Beneath the prompt "Perform the following actions," select either "Discard" or "File into folder" depending on your preference.
*Finally, click Ok to save your changes.

[[Category:Hosted Email|Zimbra]]

{{footer}}

Zimbra Basics

2008-03-18T17:48:30Z

Jhansen: /* Auto-Reply */ FQDN on image link

{{Hosted_Email}}
==Overview/Logging In==
The Zimbra user interface is a browser-based utility that allows you to manage not only your email but the many collaborative tools available for your use.

To login to the Zimbra user interface, go to http://zimbra.xmission.com and login with your email address and password.

The tabs near the top of your screen indicate what area of Zimbra you will be working with. The different tabs have different features and tools available. They are as follows:

*'''Mail''': Compose, delete, and manage your email.
*'''Address Book''': Create, remove, and manage contacts for your email.
*'''Calendar''': Create, remove, and manage deadlines, appointments, meetings, etc...
*'''Tasks''': Create, remove, and manage tasks, including task or project priorities and progress.
*'''Documents''': Create, remove, and manage documents.
*'''Briefcase''': Create, remove, and manage items saved to your briefcase.
*'''Preference''': Manage your user preferences.

==Mail==
===Tagging===

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select New Tag and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag an email, simply drag the tag from the '''Tags''' section and drop it on the email you would like to tag.

Tagging is an extremely versatile tool for filtering your email. Once you have tagged a message or messages, you can filter to see only those tagged messages by clicking on the corresponding tag(s) under the '''Tags''' heading. This will show all messages you have tagged throughout all folders.

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." Alternatively, you may wish to create a tag for "High Priority" and "Low Priority." Ultimately, the possibilities of tagging are limitless and can be created to suit virtually any need.

===Searching===
You can quickly search for an email or emails by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Email'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

Simple searches can be done by just entering a word into the search field.

More advanced searches can be done by specifying a search operator. A search operator is a special keyword followed by a colon, followed by some other parameter specific to that operator. For example:

* '''in:inbox''': The operator is "in" and the parameter is "inbox" - this returns messages which are in the folder named "inbox"
* '''from:someone''': The operator is "from" and the parameter is "someone" - this returns messages which have the word "someone" in their email address

You can prefix any keyword with the word "not" to specify items that do not have that criterion, for example not in:inbox. Search is case insensitive, meaning that "in:inbox" is the same as "in:Inbox".

The following is a list of common search operators:

*'''content''': Specifies text that the message must contain. For example, content:bananas finds all items containing the word "bananas".
*'''from''': Specifies a sender name or email address that is in the From header. This can be text, as in "John Smith III", an email address such as "joe@acme.com", or a domain such as "@zimbra.com".
*'''to''': Same as from: except that it specifies one of the people to whom the email was addressed in the To: header.
*'''cc''': Same as from: except that it specifies a recipient in the Cc: header of the message.
*'''subject''': Specifies text that must appear in the subject header of the message. An example might be subject:"new vacation policy". Use quotes to search for exact match.
*'''in''': Specifies a folder. For example, in:sent would show all items in your 'Sent' folder.
*'''has''': Specifies an attribute that the message must have. The types of object you can specify are "attachment", "phone", or "url". For example, has:attachment would find all messages which contain one or more attachments of any type.
*'''filename''': Specifies an attachment file name. For example, filename:query.txt would find messages with a file attachment named "query.txt".
*'''type''': Specifies a search within attachments of a specified type. The types of attachment you can specify are "text", "word", "excel", and "pdf". For example, type:word "hello" finds messages with attachments that are Microsoft Word documents and searches within those attachments for the word "hello".
*'''attachment''': Specifies any item with a certain type of attachment. For example, attachment:word would find all messages with Word attachments.
*'''is''': Searches for messages with a certain status - for example, is: unread will find all unread messages. Allowable values are "unread", "read", "flagged", "unflagged", "sent", "draft", "received", "replied", "unreplied", "forwarded", unforwarded", "anywhere", "remote" (in a shared folder), "local", "sent", "invite", "solo" (no other messages in conversation), "tome", "fromme", "ccme", "tofromme". "fromccme", "tofromccme" (to, from cc me, including my aliases)
*'''date''': Use this keyword to specify a date, using the format that is default for your browser's locale (for US English the format is mm/dd/yyyy). For example, date:2/1/2007 would find messages dated February 1, 2007. The greater than (>) or less than (<) symbols can be used instead of after or before. >= and <= are also allowed.
*'''after''': Specifies mail sent after a certain date. For example, after:2/1/2007 specifies mail sent after February 1, 2007.
*'''before''': Same as after: except specifies mail sent before the specified date.
*'''size''': Specifies messages whose total size, including attachments, is a specified number of bytes, kilobytes, or megabytes For example, size:12 kb would find messages that are exactly 12K in size. The greater than (>) or less than (<) symbols can be used instead of bigger or smaller.
*'''larger''': Similar to size: except specifies greater than the specified size.
*'''smaller''': Similar to size: except specifies smaller than the specified size.
*'''tag''': Finds messages which have been tagged with a specified tag. For example, tag:amber will find message that have a tag called "amber" applied.

The asterisk (*) can be used as a wildcard in a search to find content that contains words that have similar spellings.

Use the asterisk * as a wildcard after a prefix. For example, the search string '''do*''' returns items such as do, dog, door, etc....

===Dragging and Dropping===
A powerful feature of the Zimbra user interface is the ability to "drag and drop" items. Not only can tags be dragged and dropped to tag email messages, but you will find many features of Zimbra can easily be moved around via "dragging" and "dropping." For example, you can drag-and-drop emails into different folders as well or even drag and drop folders into other folders, making them subfolders.

To drag an item, hold down the left mouse button on the item you wish to move. Then, move the mouse while continuing to hold down the left mouse button. When you wish to drop the item, release the left-mouse button.

===Folders===
Creating new folders with the Zimbra user interface is easy. If you wish to create a subfolder (a folder within a folder), right-click on the folder you want to create a new folder within and choose New Folder from the pop-up menu. Simply name your new folder and it will be created in the folder you had selected.

If you do not wish to create a subfolder but a base folder, right-click on the heading '''Folders''' and choose New Folder from the pop-up menu.

Alternatively, once you have created a new folder, you may move the folder around by simply dragging and dropping it on the location you'd like it to be.

If you would like to rename, delete, or share a folder, simply right-click on that folder and choose the appropriate option from the pop-up menu.

==Address Book==
===Adding Contacts===
There are a few ways to add a new contact to your Address Book.

If you receive an email from someone you'd like to add as a contact, simply right-click on the email and choose Add to Contacts from the pop-up menu. This will automatically bring you to the contact creation screen, where you can define more information for the contact if you wish. Once you are happy with the contact info you've entered, click Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

If you'd like to create a contact from scratch, click on the '''Address Book''' tab near the top of your screen. Then click New and choose New Contact. This will also present you with the contact creation screen. Enter all the information you would like, and then choose Save near the upper left corner of the window. You will see a box that says '''Contact Created'''.

===Tagging===

Just as you can tag your email, you can tag your contacts to help you filter through them.

You can create up to seven different colored tags to help you organize your email, contacts, tasks, and documents. To create a new tag, right-click on the '''Tags''' section in the left-hand column and select '''New Tag''' and then complete the following:

*'''Tag Name''': This is a description of the tag.
*'''Color''': Using the pull-down menu, select the color you want associated with this tag.

To finish, click Ok.

You will now see the named tag you created beneath the '''Tags''' section in the left-hand column. To tag a contact, simply drag the tag from the '''Tags''' section and drop it on the contact you would like to tag.

Tagging is an extremely versatile tool for filtering your email and contacts. Once you have tagged a contact or contacts, you can filter to see only those tagged by clicking on the corresponding tag(s) under the '''Tags''' header.

For example, you may wish to create a tag for "Friends" and a contact for "Co-workers." As with tagging email, the possibilities of tagging contacts are limitless and can be created to suit virtually any need.

===Searching Contacts===
You can quickly search for a contact or contacts by typing in any text in the search field and clicking Search. Be sure the pull-down menu beside the text field is set to '''Contacts'''.

You can also switch to advanced mode by clicking the Advanced button. To close the advanced search options, simply click Advanced again.

===Additional Address Books (Create, Add Contacts, Delete, etc...)===

It is even possible to create multiple address books to help you manage your contacts. To create a new address book, select the '''Address Book''' tab and then select New and choose New Address Book. You will be prompted to name your new address book and select a location to store it. Once you click Okay, you will see your new address book listed under the '''Address Books''' heading on the left-hand column.

Alternatively, to create a new address book you may right-click on the '''Address Books''' heading on the left-hand column and select New Address Book.

==Preferences==
===Auto-Reply===
To set an "auto-reply" or "vacation" message, click on the '''Preferences''' tab and then select the '''Mail''' tab. Under '''Receiving Messages''', check the box enabled "Send auto-reply message." Then, be sure to fill in the box below with the message you would like sent when someone sends you an email.

http://wiki.xmission.com/images/4/4a/Autoreply.jpg

Be sure to click Save near the upper-left corner of the window to save your changes.

===Filters/SPAM Filtering===
Enabling SPAM filtering with the Zimbra user interface is quick and simple. First, click on the '''Preferences''' tab and then select the '''Mail Filters''' tab. If you have any previous filter rules, you will see them here. To create a rule that helps prevent most SPAM from making it to your mailbox, click on New Filter. You will see the following screen:

http://wiki/images/a/aa/Xspam.jpg

Enter the following information:

*'''Filter Name''': This is a description of the rule you are creating. For this default SPAM rule, you may just wish to call it "X-Spam Level" or "Spam Rule."
*Choose "any" from the pull-down menu so that the first text reads "If any of the following conditions are met."
*Choose "Header Named" from the pull-down menu and enter "X-Spam-Level" in the text box that follows it.
*Choose "contains" from the second pull-down menu and enter five asterisks ("*****") in the last text box.
*From here, you can choose to have your SPAM messages either sent to your Junk Folder or discarded entirely. Beneath the prompt "Perform the following actions," select either "Discard" or "File into folder" depending on your preference.
*Finally, click Ok to save your changes.

[[Category:Hosted Email|Zimbra]]

{{footer}}

Hosted Email: Admin Panel

2008-03-11T18:07:11Z

Jhansen: Add Zimbra category tag.

==Overview/Logging In==
The Zimbra domain administration console is the browser-based user interface used to centrally manage user accounts and most settings.

As a domain administrator, you will be able to create and maintain the following:

*Accounts
*Aliases
*Distribution lists
*Calendar resources

To login to the domain administration console, go to https://zimbra.xmission.com:7071/ and login with your username and password.

==About the Administrative Console==

The area above the '''Content''' pane includes the '''Search''' function, the '''Help Desk''' and the '''Downloads''' links.

'''Search''' and '''Advanced Search''' allow you to quickly find accounts, aliases, distribution lists and resources for editing.

'''Help Search''' searches Zimbra’s wiki, forums, and documentation. This is a powerful unified search to quickly find answers to common questions.

'''Help Desk''' includes the '''Help''', and the links to ZCS documentation.

'''Downloads''' includes a link to download migration wizards, import wizard, and other useful downloads.

http://wiki/images/5/50/Xm_zimbra_small.jpg

The '''Navigation''' pane includes the following sections and folders:

*'''Accounts.''' Lists all accounts. In the Accounts folder, you create and manage end-user accounts, setting options, class of service, passwords and aliases for an account.

*'''Aliases.''' Lists all aliases that have been created in Accounts. You can use the Move Alias feature from the toolbar to move an alias from one account to another.

*'''Distribution Lists.''' Lists all distribution lists. You can create new distribution lists and add or delete members of a distribution list.

*'''Resources.''' Lists location or equipment that can be scheduled for a meeting. You can create new resources and set the scheduling policy for the resource.

==Creating an Account==
Select the '''Accounts''' section to create an account. Click on the New button and select '''Account'''. This will open a dialogue asking for information about the email account you are about to create. Enter the following required information:

* '''Account Name''': This will be the email address that you are about to create.
* '''First Name''': The first name of the email user.
* '''Last Name''': The last name of the email user.
* '''Password''': The account password (type the password twice to verify).
* '''Must change password''': If you check this box, upon the next login the account owner will be asked to change their password.
* '''Domain administrator''': If you would like this mail account to have domain administrator privileges, check this box. This will allow the account to login to the administrative interface giving them full control to add, edit and delete mail accounts.

Click the Finish button. You will be returned to the main admin screen, and the new account will have been created.

==Updating Account information==
To add, change, or remove information from an account, simply highlight the account and click the Edit button. Alternatively, you can right-click the account you wish to update and choose Edit from the pop-up menu.

==Creating an Alias==
Select the '''Aliases''' section to create an alias. Click on the New button and select Alias. This will open a dialogue asking for information about the email alias you wish to create. Enter the following required information:

*'''Alias''': This is the aliased address you will create.
*'''Target Account''': This is the actual email box that will receive any emails directed to the aliases address.

For example, suppose you wanted individuals to be able to send an email to "info@yourdomain.com" but you did not wish to create a separate email box for "info@yourdomain.com." Instead, you wanted "bob@yourdomain.com" to handle these emails. Here you would enter "info" as the '''Alias''' and "bob" as the '''Target Account'''.

==Updating Alias information==
To add, change, or remove information from an alias, simply highlight the alias and click the Edit button. Alternatively, you can right-click the alias you wish to update and choose Edit from the pop-up menu.

==Creating a Distribution List==
Select the '''Distribution List''' section to create a distribution list. Click on the New button and select '''Distribution List.''' This will open a dialogue asking for information about the distribution list you wish to create. Enter the following required information:

* '''List Name''': This will be the email address for the mailing list.
* '''Display Name''': This can be a descriptive name for the list.

To add email addresses to the list, go ahead and click the Search button in the '''Add Members''' section. An empty search will bring up all of the configured accounts, aliases, and lists configured for this domain. Select the item you would like to be a part of the distribution list and click Add. As well, you can add email addresses external to the hosted domain by entering them into the box below the search dialogue.

One thing to note is that you can make lists members of other lists. This is a handy way to create umbrella lists. For example, if you wanted a staff list, but had various departments, you could add your employees to the departmental list, and then subscribe the departmental lists to the staff lists. This way, an account is only entered once, rather than adding an account to each list individually.

==Updating Distribution List information==
To add, change, or remove information from a distribution list, simply highlight the list and click the Edit button. Alternatively, you can right-click the list you wish to update and choose Edit from the pop-up menu

==Creating a Forward==
If you wish to forward emails sent to your hosted email to another email address, first select the account you wish to edit from the '''Accounts''' menu on the left-hand side of the screen. Highlight the account you wish to add a forward for and click Edit. Alternatively, you can right-click the account and choose Edit from the pop-up menu.

You should see the following tabs: '''General Information, Contact Information, Member Of, Aliases, and Forwarding'''.

To add a forward, click on the '''Forwarding''' tab. Enter the following required information:

* '''User-specified forwarding address''': This will be the email account that emails are forwarded to that the account owner is aware of.
* '''Forwarding addresses hidden from the user''': This can be a list of email accounts that emails are forwarded to that the account owner is unaware of.

[[Category:Zimbra]]

General Email Settings

2008-02-28T17:58:57Z

Jhansen: Added a link to each product's webmail interface.

{{Hosted_Email}}

{|style="width:85%, color:#333333; font-size:10pt" border="0"
|-
|align="left"|'''Zimbra Users'''
|-
|style="width:30%" |Incoming Mail: ||style="width:70%" align=left| zimbra.xmission.com
|-
|style="width:30%" |Outgoing Mail: ||style="width:70%" align=left| zimbra.xmission.com
|-
|style="width:30%" |Login Information: ||style="width:70%" align=left| you@yourdomain.com
|-
|style="width:30%"|Webmail Interface: ||style="width:70%" align=left|[http://zimbra.xmission.com/ http://zimbra.xmission.com/]
|-
|style="width:30%" |Requirements: ||style="width:70%" align=left| SMTP Authentication Required, SSL Recommended
|-
|style="width:30%" |Alternate Ports: ||style="width:70%" align=left| SSL SMTP 465; SSL POP 995; Alternate SMTP 587
|}

{|style="width:85%, color:#333333; font-size:10pt" border="0"
|-
|align="left"|'''Mailcenter Users'''
|-
|style="width:30%" |Incoming Mail: ||style="width:70%" align=left| mailcenter.xmission.com
|-
|style="width:30%" |Outgoing Mail: ||style="width:70%" align=left| mailcenter.xmission.com
|-
|style="width:30%" |Login Information: ||style="width:70%" align=left| you@yourdomain.com
|-
|style="width:30%"|Webmail Interface: ||style="width:70%" align=left|[http://mailcenter.xmission.com/ http://mailcenter.xmission.com/]
|-
|style="width:30%" |Requirements: ||style="width:70%" align=left| SMTP Authentication Required, SSL Recommended
|-
|style="width:30%" |Alternate Ports: ||style="width:70%" align=left| SSL SMTP 465; SSL POP 995; Alternate SMTP 587
|}

{{XMission_Email}}

{|style="width:85%, color:#333333; font-size:10pt" border="0"
|style="width:30%" |Incoming Mail: ||style="width:70%" align=left| mail.xmission.com
|-
|style="width:30%" |Outgoing Mail: ||style="width:70%" align=left| mail.xmission.com
|-
|style="width:30%" |Login Information: ||style="width:70%" align=left| XMission Username
|-
|style="width:30%"|Webmail Interface: ||style="width:70%" align=left|[http://webmail.xmission.com/ http://webmail.xmission.com/]
|-
|style="width:30%" |Requirements: ||style="width:70%" align=left| SMTP Authentication Required Off Network
|-
|style="width:30%" |Alternate Ports: ||style="width:70%" align=left| SSL SMTP 465; SSL POP 995; Alternate SMTP 587
|}

[[Category:Email]]

{{Footer}}

Client Configuration for @XMission.com Email

2008-02-27T18:41:27Z

Jhansen: FQDN for Mac Mail link

{{Vista}}
[http://wiki.xmission.com/index.php/Thunderbird_Setup http://wiki.xmission.com/images/3/3d/Thunderbird.png]

[http://wiki.xmission.com/index.php/Outlook_2007 http://wiki.xmission.com/images/4/4c/Outlook.png]

[http://wiki.xmission.com/index.php/Windows_Mail http://wiki.xmission.com/images/a/ac/Windowsmail.png]

{{OSXLeopard}}
[http://wiki.xmission.com/index.php/Mail_3.0_Setup http://wiki.xmission.com/images/b/b4/Macmail.png]

{{Footer}}

Client Configuration for @XMission.com Email

2008-02-24T18:49:58Z

Jhansen: Added Footer template.

[http://wiki.xmission.com/index.php/Thunderbird_Setup http://wiki.xmission.com/images/3/3d/Thunderbird.png]

[http://wiki.xmission.com/index.php/Outlook_2007 http://wiki.xmission.com/images/4/4c/Outlook.png]

[http://wiki.xmission.com/index.php/Windows_Mail http://wiki.xmission.com/images/a/ac/Windowsmail.png]

{{Footer}}

Template:Footer

2008-02-24T18:47:11Z

Jhansen: Ooops

-----
{|style="width:75%" cellpadding="0" border="0"
|-
|[http://www.xmission.com/about/contact/ http://wiki.xmission.com/images/1/17/Contact.png]||[http://wiki.xmisson.com/index.php/Contribute http://wiki.xmission.com/images/7/78/Contribute.png]
||[http://wiki.xmission.com/index.php/Archives http://wiki.xmission.com/images/b/bd/Archives.png]
|}

<noinclude>
This is the XMission's standard support footer.

Syntax:
<nowiki>{{Footer}}</nowiki>

[[Category:Templates]]

</noinclude>

Template:Footer

2008-02-24T18:45:24Z

Jhansen: Initial add of the footer

Category:Templates

2008-02-23T22:34:23Z

Jhansen: New page: XMission Wiki Templates

XMission Wiki Templates

DSL Actiontec 1520/1524 Setup

2008-02-23T22:27:32Z

Jhansen: Added 'archived' template.

{{Archived}}

XMission Recommends keeping your Actiontec up to date. Read here for more info on how to [[update your actiontec]].

#Launch the Autorun program from the install CD (if it does not AutoRun).
#Follow the instructions on the screen untill it asks you to select an ISP protocol.
#Select PPPoA under Please select ISP protocol.
#Click Next.
#:http://www.xmission.com/help/screenshots/actiontec/bdy-prot.jpg
#Type your XMission username under User ID.
#Type your XMission password under Password.
#Click Next.
#:http://www.xmission.com/help/screenshots/actiontec/bdy-act.jpg
#Select Dynamic IP (DHCP).
#Click Next.
#:http://www.xmission.com/help/screenshots/actiontec/bdy-ip.jpg
#Click Finish.
#:http://www.xmission.com/help/screenshots/actiontec/bdy-done.jpg
<div class="messagebox metadata">'''Note''': At this point the configuration for your Actiontec is complete. Shortly after the Internet light on your Actiontec becomes solid you should be able to access the Internet.</div>
Remember, if you ever change your XMission password, you'll need to update your password in the Actiontec] as well.
If you purchased a multiple IP block, you may configure it now

[[Category:DSL]]

Template:Archived

2008-02-23T22:26:51Z

Jhansen: This is a template that we can use at the top of every archived page.

{| width="100%" border="0"
| bgcolor="white" | [[Image:Archives.png]]
|}

<noinclude>
This template exists to label support articles which have been archived and are no longer considered current.

Syntax:
<nowiki>{{Archived}}</nowiki>

[[Category:Templates]]

</noinclude>

Logos

2008-02-08T22:50:20Z

Jhansen:

To maintain the integrity of XMission’s logo, please adhere to the following usage requirements:

1. The logo may only be used in approved black and white or full-color.

2. The minimum height of XMission’s logo is .75”

3. When resizing the logo, please keep dimensions proportional.

4. None of the logo elements may be used separately.

5. When spelling out “XMission,” please do not include any spaces or hyphens between X and M. Both letters must be capitalized.

[http://www.xmission.com/assets/images/wiki/logos_xmission_cmyk.psd XMission CMYK Logo - .psd version]

[http://www.xmission.com/assets/images/wiki/logos_xmission_cmyk.eps XMission CMYK Logo - .eps version]

[http://www.xmission.com/assets/images/wiki/logos_xmission_cmyk.jpg XMission CMYK Logo - .jpg version]

[http://www.xmission.com/assets/images/wiki/logos_xmission_bw.psd XMission BW Logo - .psd version]

[http://www.xmission.com/assets/images/wiki/logos_xmission_bw.eps XMission BW Logo - .eps version]

[http://www.xmission.com/assets/images/wiki/logos_xmission_bw.jpg XMission BW Logo - .jpg version]

Banners

2008-02-08T22:47:30Z

Jhansen:

== Copy (Ctrl+C) the code exactly as provided below to display any of the banners shown here: ==

http://www.xmission.com/assets/images/wiki/animated_greenpower2.gif

<nowiki></nowiki>
<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/animated_greenpower2.gif" border=0></a>
</nowiki>
<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/animated_greenpower1.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/animated_greenpower1.gif" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated1.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated1.jpg" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated2.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated2.jpg" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated3.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated3.jpg" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_flower.png

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_flower.png"></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/animated_small.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/"><img src="http://www.xmission.com/assets/images/wiki/animated_small.gif" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/animated_medium.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/"><img src="http://www.xmission.com/assets/images/wiki/animated_medium.gif" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_internet.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_internet.gif" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_love.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_love.jpg border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_mirror.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_mirror.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_virtual.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_virtual.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_withus.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_withus.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

Banners

2008-02-08T22:46:37Z

Jhansen:

== Copy (Ctrl+C) the code exactly as provided below to display any of the banners shown here: ==

http://cms.xmission.com/assets/images/wiki/animated_greenpower2.gif

<nowiki></nowiki>
<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/animated_greenpower2.gif" border=0></a>
</nowiki>
<nowiki></nowiki>

http://cms.xmission.com/assets/images/wiki/animated_greenpower1.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/animated_greenpower1.gif" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated1.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated1.jpg" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated2.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated2.jpg" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated3.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated3.jpg" border=0></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_flower.png

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_flower.png"></a>
</nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/animated_small.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/"><img src="http://www.xmission.com/assets/images/wiki/animated_small.gif" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/animated_medium.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/"><img src="http://www.xmission.com/assets/images/wiki/animated_medium.gif" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_internet.gif

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_internet.gif" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_donated.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_donated.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_love.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_love.jpg border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_mirror.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_mirror.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_virtual.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_virtual.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>

http://www.xmission.com/assets/images/wiki/banner_withus.jpg

<nowiki></nowiki>

<nowiki>
<a href="http://www.xmission.com/">
<img src="http://www.xmission.com/assets/images/wiki/banner_withus.jpg" border=0>
</a></nowiki>

<nowiki></nowiki>