XMission Wiki - User contributions [en]

About FTP and Unlimited Hosting

2016-08-11T16:53:24Z

Jorgen: Jorgen moved page About FTP and Unlimited Hosting to About FTP and Shared Hosting

#REDIRECT [[About FTP and Shared Hosting]]

About FTP and Shared Hosting

2016-08-11T16:53:24Z

Jorgen: Jorgen moved page About FTP and Unlimited Hosting to About FTP and Shared Hosting

= Plesk Shared Hosting: About FTP and Shared Hosting =

*'''What is FTP?'''

FTP (File Transfer Protocol) is a protocol used to transfer files over a TCP/IP network (Internet, UNIX, etc.). For example, after developing the HTML pages for a website on a local machine, they are typically uploaded to the Web server using FTP.

FTP includes functions to log onto the network, list directories, and copy files. FTP operations can be performed by typing commands at a command prompt or via an FTP client running under a graphical interface such as Windows.

'''We highly recommend using an FTP client, such as Filezilla which is available at http://filezilla-project.org/'''.

As there are many FTP clients out there, the interface for each will differ slightly. The screenshots used in the instructions below are from Filezilla but '''the basic settings should be the same no matter what FTP client you choose'''.

*'''How does FTP work with my Shared Hosting?'''

FTP is the recommended way to upload the files you have created for your website to our server. In general, FTP, both as a command-line function and as utility, is more reliable than uploading files via your web browser. It is also a useful tool in making files available to friends, family, or clients without sending bulky attachments via email.

*'''How do I find the Server Host for XMission's Plesk Shared Hosting?'''

*In most cases your hostname will be your domain name. So if your domain name is stmyl.com your hostname will be '''ftp.stmyl.com'''
*If your domain is not pointing to XMission servers and you are developing your site, follow the instructions below.

The first thing you'll want to do is log into your Plesk Control Panel at [http://hosting.xmission.com http://hosting.xmission.com]. For more information about logging into your Plesk Control Panel, please see [[Administration/Logging in]].

Once logged in, click on the "Websites & Domains" tab as seen below:

[[File:Plesk_tabs_new.png]]

Next to your domain name you should see '''Hosting Settings'''. It can also be found in the '''Show More''' tab.

[[File:Hosting-settings.png]]

*'''How do I connect to XMission's Plesk Shared Hosting FTP server via an FTP Client?'''

As mentioned, every FTP client has a slightly different interface. However, the three pieces below are typically all that is necessary to create an FTP connection:

:'''Host Address''' = <tt>The URL for your site appended with 'ftp' in the beginning. Example: ftp.yourdomain.com</tt>
:'''UserID or Username''' = <tt>username</tt> (Your FTP username. For more information on creating and managing FTP users, please see [[)
:'''Password''' = <tt>password</tt> (Your FTP password. For more information on creating and managing FTP user passwords, please see [[)
:'''Port''' = <tt>Port #</tt> (The default for most FTP client is 21. '''If you want to use a secure connection use 22.''')

For example, using Filezilla, a common connection would look like this, where ''ftp.yourdomain.com'' is the example host and ''example_user_ftp'' is the example username:

'''NOTE:''' If your nameservers are not pointing to XMission, please use the IP address for your shared server for your host name. This can be found in your ''Websites and Domains'' tab.

[[File:FTP_connect1.png]]

Once the connection is complete, you will both the local site (your computer or device) and the remote site (the web server):

[[File:FTP_connect2.png]]

In most cases, the root folder for your website is going to ''httpdocs'' and you will want to upload the files for your website to this directory. This can be done a variety of ways. You can select the files you want to upload, and right click them for uploading options, or you can also simply drag them to the remote site and folder you would like them to be uploaded to.

[[File:FTP_connect3.png]]

{{:Shared_Hosting}}
[[Category:Shared Hosting|FTP and Shared Hosting]]

Voicemail

2016-06-24T16:17:59Z

Jorgen:

{| style="width:75%"
|-
|style="color:#555555; font-size:11pt"|

*You will need to first set up your pin number from your home phone in order to access voice mail while away from home or using the web interface. Dial * 98 from your home phone, select option 0 and then option 5.

Access Voice Mail on your web browser via http://voice.xmission.com

Access Voice Mail on your iPhone via http://voice.xmission.com/iphone

To access your voice mail from your home phone, simply dial *98. Depending on your settings, you may have to enter your 4 digit pin code.

To access your voice mail while away from your home dial one of the following numbers. When prompted enter your 10 digit telephone number followed by the # sign and then enter your pin number.
<br>(801) 878-0515 Salt Lake
<br>(801) 769-8222 Provo

To access your voice mail away from home, use one of the web interfaces above or dial your home phone number and wait for the outgoing message to begin playing. Then hit * on your keypad. You will need to dial your 4 digit pin code.

[[Category:Voice Troubleshooting]]
[[Category:VoIP]]

Caching Proxy

2016-02-02T16:28:41Z

Jorgen:

==Windows / Internet Explorer==
#Click on <span class="button">Tools</span> and select <span class="button">Internet Options...</span>.
#Click on the <span class="button">Connections</span> tab.
#If you Dial-Up to XMission select XMission in the "Dial-up" window pane and click <span class="button">Settings...</span>
#If you connect with DSL click the <span class="button">LAN Settings...</span> button.
#Check <span class="button">Use automatic configuration script</span>.
#In the text field to the right of '''Address''' enter '''http://proxy.xmission.com/proxy.pac'''
#Press <span class="button">OK</span> at the bottom.
==Firefox==
#Find your '''Preferences''' settings. This varies by platform.
#:Linux - '''Edit''' Menu, then <span class="button">Preferences</span>.
#:OSX - '''Firefox''' Menu, then <span class="button">Preferences</span>.
#:Windows - '''Tools''' Menu, then <span class="button">Options</span>.
#Select the <span class="button">Advanced</span> section.
#Press the <span class="button">Settings...</span> button after '''Configure how Firefox connects to the Internet'''.
#Select <span class="button">Automatic proxy configuration URL:</span> and enter '''http://proxy.xmission.com/proxy.pac''' in the text field.
#Press <span class="button">OK</span> at the bottom.

==Apple OSX / Safari==
#Click on the Apple icon and select <span class="button">System Preferences</span>.
#Click on <span class="button">Network</span>.
#Click on <span class="button">Advanced...</span> in the lower right corner of the Network window.
#Select the <span class="button">Proxies</span> tab.
#Click the button next to <span class="button">Automatic Proxy Configuration</span>.
#In the text field to the right of '''URL''' enter '''http://proxy.xmission.com/proxy.pac'''.

==Google Chrome==
#Pull down the menu under the icon shaped like a wrench.
#Select <span class="button">Options</span>.
#Select the <span class="button">Under the Hood</span> tab.
#Under the '''Network''' section, press the <span class="button">Change proxy settings</span> button.
#Click the check button next to <span class="button">Automatic Proxy Configuration</span>.
#In the text field to the right of '''Autoconfiguration URL:''' enter '''http://proxy.xmission.com/proxy.pac'''.
#Press <span class="button">Close</span>.

{{Footer}}
[[Category:Proxies|Caching Proxy]]
[[Category:Getting Started]]

Filtered Ports

2015-09-09T17:39:31Z

Jorgen:

== DSL ==
We currently filter (block) the following ports on all DSL and Dialup connections by default:

*19 (udp) chargen
*53 (udp) domain - IP addresses that test positive for open recursion DNS servers
*123 (udp) ntp - IP addresses that test positive for open query NTP servers
*135 (tcp, udp)
*137-139 (tcp, udp) NETBIOS
*445 (tcp, udp) Microsoft-DS (CIFS)
*1900 (udp) SSDP
*1433, 1434 (udp) MS SQL Server
*4444 (tcp) Worm-sign
*31337 (tcp) BackOrifice

We filter and block these ports by default to cut down on the number of 'drive-by' infections.

== UTOPIA ==
At this time we do not have any filtered ports for customers specific to UTOPIA

[[Category:Troubleshooting]]

Email

2015-07-07T18:33:23Z

Jorgen:

<h3>Information</h3>
*[[Zimbra Domain Email and Collaboration Suite|Zimbra Email and Collaboration Suite]]
*[http://transmission.xmission.com/?s=zimbra Zimbra power tips on our XMission blog]
*[https://wiki.xmission.com/Hosting_Control_Panel/Mail Unlimited Shared Hosting Mail (Plesk Mail)]

<h3>Setup Instructions</h3>
*[[Client_Configuration_for_%40XMission.com_Email|XMission.com Email Configuration Instructions]]
*[[Zimbra_Email_Client_Configurations|Zimbra Email Configuration Instructions]]
*[[General Email Settings]]
*[[webmail|XMission webmail help for @xmission.com email accounts]]
[[Category:Email]]

<h3> Miscellaneous</h3>
*[[Suffix_support | Suffix support adds unlimited address options to your XMission email]]
*[[Email attachments | Security: Why certain email attachments are blocked by XMission.]]

Hosted Email:Outlook 2003

2013-07-31T22:41:12Z

Jorgen:

{{ZCO}}

1. Goto the ''Tools'' Menu and select ''Email Accounts...''
:[[Image:2003-1_tools-accounts.png]]
<br/>
<br/>
<br/>
2. In the window that opens, select ''View or change existing email accounts'' and click ''Next''.
:[[Image:2003-2_add-vieworchange.png]]
<br/>
<br/>
<br/>
3. You should now be on the ''Email Accounts'' window. Here click the ''Add...'' button.
:[[Image:2003-3_add-accounts.png]]
<br/>
<br/>
<br/>
4. Fill this window out the information seen below.
:[[Image:XM_2003-4_add-general.png]]
<br/>
<br/>
<br/>
5. When finished filling out your information, click ''More Settings...'' and select the ''Outgoing Server'' tab.
Check the box that says ''My outgoing server (SMTP) requires authentication'' and make sure ''Use same settings as my incoming mail server'' is selected underneath that.
:[[Image:2003-5_add-SMTPauth.png]]
<br/>
<br/>
<br/>
6. Hit the ''Ok'' button when finished and that should take you back to the previous menu. Click ''Next'' and then ''Finish''. You should now be able to send and receive mail.

Template:ZCO

2013-07-31T22:40:09Z

Jorgen:

'''Please note:''' All XMission Zimbra Premium and XMission Personal Premium Zimbra account customers should use the [https://wiki.xmission.com/Hosted_Email:Outlook_Connector Zimbra Outlook Connector for Windows]

All XMission Zimbra Base account customers should use the following instructions:
<noinclude>

[[Category:Templates]]

</noinclude>

Template:ZCO

2013-07-31T22:39:13Z

Jorgen: Created page with "'''Please note:''' All XMission Zimbra Premium and XMission Personal Premium Zimbra account customers should use the [https://wiki.xmission.com/Hosted_Email:Outlook_Connector ..."

XMission Voice Frequently Asked Questions

2013-04-29T17:56:04Z

Jorgen:

; What features are included?

All XMission Voice accounts include the following features:
* Unlimited local calls
* Unlimited local and national long-distance calls (in contiguous 48 states)
* Savings on International long distance rates
* Caller ID
* Voice Mail—Leave and retrieve personal messages (Access code=* 98)
* Voice Mail to Email—Access your Voice Mail from your email inbox
* Call Waiting—Move between calls rather than sending calls to Voice Mail (Access code= FLASH KEY (* 70 to deactivate))
* Call Forward—Bypass Voice Mail and send a caller to another number (Access code= * 72 + second phone number (* 73 to deactivate))
* Selective Call Blocking—Prevent specific numbers from reaching you
* Caller ID Block—Block your own caller ID number for your next outbound call
* Last Call Return—Dial back the last caller (Access code= * 69)
* Caller ID Block—Block your caller ID for all outbound calls (Access code= * 67 + outgoing phone number)
* Anonymous Call Blocking—Prevent anonymous calls from ringing through (Access code= * 77 (* 87 to deactivate))
* Busy Buster—Keep trying busy numbers without staying on the phone
* 3-Way Calling—Allow another person to join your existing call (Access code= FLASH KEY + third party's number + when they answer, press the FLASH KEY once)
* Other Features—Please call XMission to request and activate additional features

; Will I save money?
: That depends. You will save money by switching to XMission Voice unless you currently subscribe to phone service without any special features (like caller ID or call waiting) and you make no long-distance calls whatsoever.

; Qwest Calling Features <sup>[[#1]]</sup>:
:
* Voice Mail—$7.95/month
* Call Rejection—$5.00/month
* Call Forwarding—$4.00/month
* Caller ID—$8.50/month
* Last Call Return—$3.95/month
* Call Waiting—$6.50/month
* Three-way Calling—$4.00/month
* Unlimited Long Distance to the U.S., Canada, and Puerto Rico—$25.00/month
* Total:$64.90/month

; What if the power goes out?
: XMission strongly recommends that Voice customers using DSL purchase an uninterruptible power supply (UPS) to ensure that they have telephone service at all times. UTOPIA customers will have XMission Voice access for 10-12 hours via the UTOPIA power supply. Please contact XMission if you would like UPS recommendations.

; What about 911 calls?
: XMission provides reliable Enhanced 911 (E911) emergency access. Please note: if you change addresses you must immediately notify XMission. Because of the portability of XMission Voice, XMission must keep a current address on file at all times to ensure that emergency personnel can locate your residence.

: Also please remember that you must have power and an Internet connection for 911 service to work. XMission cannot guarantee service in the event of a network or power outage.

; Do I have to talk through my computer?
: XMission Voice uses the same familiar telephone that you currently use. You can access a number of calling features using your computer, but you won’t have to keep your computer powered up to talk.

; Do I have to purchase any special equipment?
: XMission Voice includes all of the hardware you will require to begin making calls; however, XMission recommends that all customers purchase a UPS.

; Do I have to purchase a special phone?
: Unless you currently use a rotary dial phone, you should not have to purchase a new telephone.

; Will my fax machine still work?
: XMission Voice does not support faxing.

; Can I receive collect calls?
: XMission Voice does not support collect calls however there are some third party companies which can allow these calls to come through using a prepay service.

; Does XMission Voice allow for analog phones?
: Yes, in fact we anticipate that most people will use analog phones. Your phone plugs directly into an Analog Telephone Adapter (or ATA), which converts analog signals into digital signals for transmission over the Internet.

; What happens to my phone service if the network fails?
: Unfortunately, if network failure occurs, you will not have phone service. However, XMission has numerous monitoring systems in place to detect any possible glitches before they affect your service. We also communicate information to our customers about scheduled maintenance as soon as it becomes available.

; How secure is XMission Voice?
: XMission takes your security concerns very seriously, and we will happily discuss any issues about which you have questions. As with any phone service, or any information transmitted over the public Internet, XMission Voice has a degree of vulnerability to call interception.

; When my number moves over to XMission Voice, will my voice messages move over too?
: Unfortunately, it is not possible to transfer voice messages between carriers. Please contact the carrier that you are porting over from to see if they can help you save your voice mail before your number is moved to XMission Voice.

; What is the quality of your service?
: XMission only rolls out superior services. We subject everything we offer to rigorous testing and won’t rush substandard services out to our customers. XMission backs up all of its services with award-winning 24/7 technical support, and we keep our customers informed of anything that might affect them: like upgrades, scheduled downtime, or changes in business hours.

; Is XMission a stable company?
: Yes. As Utah’s oldest and most trusted Internet service provider, XMission has the experience and stability needed to launch and maintain a successful digital phone service.

<hr />
; References
: <div id="1">1 — http://www.qwest.com/residential/products/local/features/index.html</div>

CGI Email

2011-11-03T21:31:48Z

Jorgen:

{{archived}}
==Introduction==

<div class="messagebox metadata">'''Note''': These instructions assume you are familiar with basic HTML and fill-out forms. You should also note that all file names and form fields are case sensitive. XMission uses a CGI tool called cgi-email to generate email from a fill-out form page without the need for a separate email client (which would be needed with a <a href=mailto:acctname@xmission.com> tag). To configure your own email form, you need to create a form with the appropriate "action" URL and create a template email message. These steps are outlined in detail below.</div>

For more details about CGI Email, or to learn how to set it up on your own server, refer to [http://web.mit.edu/wwwdev/cgiemail/ MIT's CGI Email] help pages.

==Creating the Form==

When you create your form, there are two main things you will need to do. The first is to be certain that all the form fields have a unique name. The second is to properly set the <form> tag. Any standard form entries may be used (such as radio buttons, check boxes, pull-down select menus, etc.). Below is a short example of a proper form, but you may also review your mail.html.

<pre>
<html>
<head>
<title>John Doe's Email Form</title>
</head>
<body bgcolor="#FFFFFF" text="#000000">
<p>Please fill out the form below.</p>
<hr>
<form method="POST" action="http://user.xmission.com/cgi-bin/cgiemail/~username/mail.txt">
Your Name: <input type="text" name="name" size="50"><br>
E-Mail Address: <input type="text" name="required-email" size="50"><br>
Subject: <input type="text" name="subject" size="50"><Br>
<Br>
Message / Request: <Br>
<textarea name="content" rows=10 cols=66></textarea>
<Br>
<input type="submit" value="Send" name="submit">
<input type="reset" value="Clear" name="reset">
</form>
</body>
</html>
</pre>

In red, you will see the <form> tag. The method will be post, and the action will be your template message through our cgi-email script. The syntax shown in the form tag above should be followed exactly. You will, of course, replace "acctname" with your XMission account name, and mail.txt with the location and name of your template message. Your template message must be located in your public_html directory or a sub-directory within it. To show an example of a variation, the XMission username will be "web", the template message will be located in the public_html/contact/ directory, and it will be named "order.txt". <pre><form method="POST" action="http://user.xmission.com/cgi-bin/cgiemail/~web/contact/order.txt"></pre>

A notable bonus of using cgi-email is shown above in green. You can make a field required by preceding its name with "required-". XMission recommends that you make the email address a required field. The reason being, if you reply to your form and there is no email address present, your reply will automatically be sent to XMission's webmaster instead of the intended recipient.

==Creating the Template Message==

The template message is the email message that will be sent to you when the form is submitted. It's a simple text file in the format of an email message. Because cgi-email sends this text file as an email message, it must have the proper header fields to work properly and must not have any blank lines before the first field.

The format of the template after the header lines is up to you. The only thing you must have is the names of the form fields in brackets. Below is an example of a text template to go with the form above. You may also review your mail.txt file.

<pre><nowiki>
To: John Doe <username@xmission.com>
From: [name] <[required-email]>
Reply-to: [required-email]
Subject: [subject]

Sender's Name: [name]
Email Address: [required-email]

Comments or Request:
[content]
</nowiki></pre>

You would, of course, replace "John Doe" with the name of the person or department that the email message is being sent to, and "username@xmission.com" with the destination email address.

==Adding a "success" Page==

By default, there is a text confirmation page that notifies the sender that the email message was sent successfully. However, some XMission subscribers would like to replace it with a nicer HTML success page. This is easy with cgi-email.

You will need to open the HTML form and add a hidden form field. The syntax will look like the following example
<pre><input type="hidden" name="success" value="http://www.xmission.com/~acctname/successpage.html"></pre>

Unlike the other form fields, you cannot change the name of the "success" field. It must be named "success" for it to work properly. The value is the URL of the success page that you want to appear after the sender has successfully completed and submitted the form. The example above will show the file named "successpage.html" in acctname's public_html directory. The success page value must be a fully-qualified URL, so you may want to be sure it works in a browser first.

{{footer}}
[[Category:Hosting Archives|CGI Email]]

MySQL FAQ

2011-09-21T17:40:07Z

Jorgen:

==What is SQL?==
SQL stands for "Structured Query Language". SQL is the most common standardized language used to access databases.

XMission uses MySQL, which is a very popular open-source database management system.

==What version of MySQL does XMission use?==
XMission currently has three versions of MySQL running: 5.1.57, 5.0.32 and 4.1.11. The current version is also displayed when you log in to the MySQL server.

Note: MySQL 5.0 and 4.1 are at the End of Product Lifecycle. All new databases will be created on the 5.1 MySQL server.

==How much does a database at XMission cost?==
If you have a Select Hosting or Pro Hosting account, an SQL database is included in your account package. For any other account type, the charge is $5 per month.

==How do I get a database set up for my account?==
To add a database to your account, either [mailto:support@xmission.com email support@xmission.com] or contact sales.

==How do I log in to my database?==
Depending on your MySQL version, you will need to connect to a different host. For MySQL version 4.x, the server name is ''mysql-41.xmission.com''
<div class="messagebox metadata">'''Note''': ''mysql.xmission.com'' is the same machine, and will work for legacy purposes.</div>

For MySQL version 5.1 the server name is ''mysql-51.xmission.com'', for 5.0 "mysql-50.xmission.com"

To use a web interface to access your database, visit https://phpmyadmin.xmission.com/

To connect directly to the database from our shell server:
#telnet or ssh to ''shell.xmission.com''
#<tt>mysql -u acctname -h servername -p databasename</tt>
#This will prompt you for a password, which is not necessarily the same as your login password.

For example: to connect to a MySQL version 5.1 database, you would use:
<tt>mysql -u acctname -h mysql-51.xmission.com -p databasename</tt>

==What can I use to access my database?==
There isn't a "recommended" method to access your database, but here is a list of the more popular programing languages connection methods which we support.

'''perl''' : DBI module

'''python''' : mysql module or MySQLdb module

'''php''' : php has been compiled with the mysql functions built in

'''C''' : The header and libraries for mysql are installed so #include <mysql/mysql.h> will need to be present in your source files.

'''C++''' : same as C, but we also have mysql++ headers and libraries on XMission servers. To use this, #include <sqlplus>

'''Java''' : JDBC classes are available

==What do I do if I forgot my password?==
[mailto:support@xmission.com Email support@xmission.com] to have your password reset.

==Do I have a size limit (quota) for my database?==

Yes. The size of your database counts against your /home quota, which is 100MB default for most account types. Pro Hosting accounts get 200MB /home storage, and additional storage can be purchased.

==Can I use stored routines?==

Our MySQL 5.x servers support stored functions, procedures, triggers, and other such routines. Since it is a shared server, we do not allow users to create or edit their own routines. If you would like to have a routine installed, please contact support, providing a full copy of the routine you'd like installed. We will install the routine if we decide the code does not cause any problems or cause an unreasonable support burden. If you would like more complete control over database routines, please consider our [[VPS]] or [[Colocate]] products.

==Where can I get more information about using MySQL?==

Thorough documentation can be found at [http://www.mysql.com MySQL.com].

[[Category:Hosting Archives|MySQL FAQ]]
[[Category:FAQ|MySQL]]

Dialup Windows 7

2010-06-03T22:56:01Z

Jorgen:

#Click the Start icon
#In the search field, type in "dial up" (without quotation marks)
#When the search results are finished, click on <span class="button">Set up a dial-up connection
#In the dial-up phone number field enter the XMission number for your area
#In the User name field enter your XMission username as user@xmission.com '''(you must include @xmission.com)'''
#In the password field enter your XMission password (this is case sensitive)
#Click remember password
#In the Connection name field enter 'XMission'
#Click Create or Connect

To disconnect or reconnect click on the connection icon in the system tray.

[[Category:Dialup|Windows 7]]

192.168.1.1

2010-03-31T02:35:58Z

Jorgen: New page: [http://192.168.1.1 take me to 192.168.1.1]

[http://192.168.1.1 take me to 192.168.1.1]

File:XM 2003-4 add-general.png

2010-01-31T02:21:49Z

Jorgen: uploaded a new version of "Image:XM 2003-4 add-general.png"

File:XM 2003-4 add-general.png

2010-01-31T02:12:56Z

Jorgen: uploaded a new version of "Image:XM 2003-4 add-general.png"