Nonprofit Service Policy - Revision history

Emily: /* Policy Details */

2026-02-19T21:45:53Z

Policy Details

← Older revision		Revision as of 15:45, 19 February 2026
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	* XMission donates up to $50 total to an organization, rather than $50 to every location associated with larger nonprofit organizations. Our intention is to help a wide spectrum of community organizations.		* XMission donates up to $50 total to an organization, rather than $50 to every location associated with larger nonprofit organizations. Our intention is to help a wide spectrum of community organizations.
	* XMission will consider donations to nonprofits on a case-by-case basis. However, nonprofits operating in XMission service areas receive preferential consideration.		* XMission will consider donations to nonprofits on a case-by-case basis. However, nonprofits operating in XMission service areas receive preferential consideration.
	* XMission's staff is trained to help customers who understand the Internet and how to use XMission's products (e.g., web hosting and connectivity). Therefore, your XMission account must have a designated technical contact available to work with our technical support department. If your staff is not technically savvy, please let us know so we can recommend some outside resources that might be able to help you. XMission provides nonprofits with the same excellent customer assistance that we provide to our paying customers. Please understand that we simply don't have the resources to provide additional ~~consultation~~.		* XMission's staff is trained to help customers who understand the Internet and how to use XMission's products (e.g., web hosting and connectivity). Therefore, your XMission account must have a designated technical contact available to work with our technical support department. If your staff is not technically savvy, please let us know so we can recommend some outside resources that might be able to help you. XMission provides nonprofits with the same excellent customer assistance that we provide to our paying customers. Please understand that we simply don't have the resources to provide additional consulting work.
	* XMission reserves the right to terminate unused accounts with fair notice.		* XMission reserves the right to terminate unused accounts with fair notice.
	* XMission reserves the right to refuse donation of services for any reason. There is no guarantee of donations for nonprofit applicants.		* XMission reserves the right to refuse donation of services for any reason. There is no guarantee of donations for nonprofit applicants.

Emily: /* Introduction */

2026-02-19T21:45:23Z

Introduction

← Older revision		Revision as of 15:45, 19 February 2026
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	==Introduction==		==Introduction==

	Thank you for your interest in XMission’s donated Internet services for nonprofit organizations. As a local business and the first Internet provider in Utah, we have a strong commitment to our community. Because of this commitment, XMission provides free Internet services to all qualifying ~~Utah~~ nonprofits~~, which~~ includes the same friendly service that we offer to all of our customers.		Thank you for your interest in XMission’s donated Internet services for nonprofit organizations. As a local business and the first Internet provider in Utah, we have a strong commitment to our community. Because of this commitment, XMission provides free Internet services to all qualifying nonprofits in XMission service areas. This donated service includes the same friendly service that we offer to all of our customers.

	Please read this entire document to understand everything offered and required to receive donated service from XMission. We will try to respond to your questions and submissions within three business days.		Please read this entire document to understand everything offered and required to receive donated service from XMission. We will try to respond to your questions and submissions within three business days.

Emily: /* Policy Details */

2026-02-19T21:44:21Z

Policy Details

← Older revision		Revision as of 15:44, 19 February 2026
Line 14:		Line 14:
	* XMission donates up to $50 total to an organization, rather than $50 to every location associated with larger nonprofit organizations. Our intention is to help a wide spectrum of community organizations.		* XMission donates up to $50 total to an organization, rather than $50 to every location associated with larger nonprofit organizations. Our intention is to help a wide spectrum of community organizations.
	* XMission will consider donations to nonprofits on a case-by-case basis. However, nonprofits operating in XMission service areas receive preferential consideration.		* XMission will consider donations to nonprofits on a case-by-case basis. However, nonprofits operating in XMission service areas receive preferential consideration.
	* XMission's staff is trained to help customers who understand the Internet and how to use XMission's products (e.g., web hosting and connectivity). Therefore, your XMission account must have a designated technical contact available to work with our technical support department. If your staff is not technically savvy, please let us know so we can recommend some outside resources that might be able to help you. XMission provides nonprofits with the same excellent customer assistance that we provide to our paying customers. Please understand that we simply don't have the resources to provide additional ~~hand holding~~.		* XMission's staff is trained to help customers who understand the Internet and how to use XMission's products (e.g., web hosting and connectivity). Therefore, your XMission account must have a designated technical contact available to work with our technical support department. If your staff is not technically savvy, please let us know so we can recommend some outside resources that might be able to help you. XMission provides nonprofits with the same excellent customer assistance that we provide to our paying customers. Please understand that we simply don't have the resources to provide additional consultation.
	* XMission reserves the right to terminate unused accounts with fair notice.		* XMission reserves the right to terminate unused accounts with fair notice.
	* XMission reserves the right to refuse donation of services for any reason. There is no guarantee of donations for nonprofit applicants.		* XMission reserves the right to refuse donation of services for any reason. There is no guarantee of donations for nonprofit applicants.

Emily: /* Policy Details */

2026-02-19T21:42:40Z

Policy Details

← Older revision		Revision as of 15:42, 19 February 2026
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	* Nonprofits must send an annual request letter to renew and continue free Internet services. As a courtesy, XMission will contact you one month prior to your renewal date.		* Nonprofits must send an annual request letter to renew and continue free Internet services. As a courtesy, XMission will contact you one month prior to your renewal date.
	* XMission donates up to $50 total to an organization, rather than $50 to every location associated with larger nonprofit organizations. Our intention is to help a wide spectrum of community organizations.		* XMission donates up to $50 total to an organization, rather than $50 to every location associated with larger nonprofit organizations. Our intention is to help a wide spectrum of community organizations.
	* XMission will consider donations to nonprofits ~~outside of Utah~~ on a case-by-case basis. However, ~~Utah~~ nonprofits receive preferential consideration.		* XMission will consider donations to nonprofits on a case-by-case basis. However, nonprofits operating in XMission service areas receive preferential consideration.
	* XMission's staff is trained to help customers who understand the Internet and how to use XMission's products (e.g., web hosting and connectivity). Therefore, your XMission account must have a designated technical contact available to work with our technical support department. If your staff is not technically savvy, please let us know so we can recommend some outside resources that might be able to help you. XMission provides nonprofits with the same excellent customer assistance that we provide to our paying customers. Please understand that we simply don't have the resources to provide additional hand holding.		* XMission's staff is trained to help customers who understand the Internet and how to use XMission's products (e.g., web hosting and connectivity). Therefore, your XMission account must have a designated technical contact available to work with our technical support department. If your staff is not technically savvy, please let us know so we can recommend some outside resources that might be able to help you. XMission provides nonprofits with the same excellent customer assistance that we provide to our paying customers. Please understand that we simply don't have the resources to provide additional hand holding.
	* XMission reserves the right to terminate unused accounts with fair notice.		* XMission reserves the right to terminate unused accounts with fair notice.

Emily: /* Policy Details */

2024-06-26T16:51:56Z

Policy Details

← Older revision		Revision as of 10:51, 26 June 2024
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	'''Before you apply for donated Internet services from XMission, you need to review and agree to the following policies:'''		'''Before you apply for donated Internet services from XMission, you need to review and agree to the following policies:'''
	* XMission may donate '''up to''' $50 of Internet services to nonprofit groups on a monthly basis. This amount will only be applied to a single XMission account.		* XMission may donate '''up to''' $50 of Internet services to nonprofit groups on a monthly basis. This amount will only be applied to a single XMission account.
			* The discount will not apply to domain renewal, SSL certificates, or additional line or hardware charges.
	* XMission will not apply remaining monthly credit to your account balance if less than $50 in service is utilized in any given month.		* XMission will not apply remaining monthly credit to your account balance if less than $50 in service is utilized in any given month.
	* Nonprofits must send an annual request letter to renew and continue free Internet services. As a courtesy, XMission will contact you one month prior to your renewal date.		* Nonprofits must send an annual request letter to renew and continue free Internet services. As a courtesy, XMission will contact you one month prior to your renewal date.

Emily: /* Introduction */

2024-06-26T16:34:43Z

Introduction

← Older revision		Revision as of 10:34, 26 June 2024
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	Thank you for your interest in XMission’s donated Internet services for nonprofit organizations. As a local business and the first Internet provider in Utah, we have a strong commitment to our community. Because of this commitment, XMission provides free Internet services to all qualifying Utah nonprofits, which includes the same friendly service that we offer to all of our customers.		Thank you for your interest in XMission’s donated Internet services for nonprofit organizations. As a local business and the first Internet provider in Utah, we have a strong commitment to our community. Because of this commitment, XMission provides free Internet services to all qualifying Utah nonprofits, which includes the same friendly service that we offer to all of our customers.

	Please read this entire document to understand everything offered and required to receive donated service from XMission. We will try to respond to your questions and submissions within 3 business days.		Please read this entire document to understand everything offered and required to receive donated service from XMission. We will try to respond to your questions and submissions within three business days.

	==Policy Details==		==Policy Details==

Ehigbee: /* Contact Information */

2021-04-07T14:10:08Z

Contact Information

← Older revision		Revision as of 08:10, 7 April 2021
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	XMission		XMission
	Attn: Nonprofit Accounts		Attn: Nonprofit Accounts
	51 E. 400 S., Suite ~~200~~		51 E. 400 S., Suite 000
	Salt Lake City, UT 84111-2753		Salt Lake City, UT 84111-2753


	[[Category:About]][[Category:FAQ]]		[[Category:About]][[Category:FAQ]]

Ehigbee: /* Contact Information */

2020-11-13T20:26:48Z

Contact Information

← Older revision		Revision as of 14:26, 13 November 2020
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	Attn: Nonprofit Accounts		Attn: Nonprofit Accounts
	51 E. 400 S., Suite 200		51 E. 400 S., Suite 200
	Salt Lake City, UT 84111		Salt Lake City, UT 84111-2753


	[[Category:About]][[Category:FAQ]]		[[Category:About]][[Category:FAQ]]

Mandy: /* Contact Information */

2019-06-13T16:22:29Z

Contact Information

← Older revision		Revision as of 10:22, 13 June 2019
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	==Contact Information==		==Contact Information==

	~~Aaron Jackson~~		Nonprofit
	nonprofit@xmission.com		nonprofit@xmission.com
	801-~~303~~-~~0809~~		801-539-0852

	Postal Mail Address:		Postal Mail Address:
	XMission		XMission
	Attn: ~~Aaron Jackson~~		Attn: Nonprofit Accounts
	51 E. 400 S., Suite 200		51 E. 400 S., Suite 200
	Salt Lake City, UT 84111		Salt Lake City, UT 84111

Ehigbee: /* Ongoing Requirements */

2018-10-26T20:36:28Z

Ongoing Requirements

← Older revision		Revision as of 14:36, 26 October 2018
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	Ongoing requirements for free Internet service from XMission:		Ongoing requirements for free Internet service from XMission:
	* If XMission provides your organization with free web hosting, please place an XMission banner (available [[Banners\|here]]) ~~which~~ links to xmission.com on your website’s homepage.		* If XMission provides your organization with free web hosting, please place an XMission banner (available [[Banners\|here]]) that links to xmission.com on your website’s homepage.
	* Recognition of XMission’s donation in your newsletters (postal, email, or other). Note that XMission would appreciate a copy of any newsletter recognition for our records.		* Recognition of XMission’s donation in your newsletters (postal, email, or other). Note that XMission would appreciate a copy of any newsletter recognition for our records.
	* Positive referrals to businesses, individuals and organizations for XMission when asked, and mentioning XMission as your “preferred” Internet provider. We greatly appreciate referrals many of you send us.		* Positive referrals to businesses, individuals and organizations for XMission when asked, and mentioning XMission as your “preferred” Internet provider. We greatly appreciate referrals many of you send us.