Remote Desktop Chrome - Revision history

Jab at 20:47, 25 September 2018

2018-09-25T20:47:07Z

← Older revision		Revision as of 14:47, 25 September 2018
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			{{archived}}

	==What is Chrome Remote Desktop?==		==What is Chrome Remote Desktop?==
	Chrome Remote Desktop is a cross-platform solution that can allow you to share your desktop with our support team, to quickly resolve your support needs.		Chrome Remote Desktop is a cross-platform solution that can allow you to share your desktop with our support team, to quickly resolve your support needs.
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	===Enable ~~remote~~ access to your computer===		===Enable remotnoe access to your computer===
	*To enable the computer you want to access remotely, you'll need to use a Google Account.		*To enable the computer you want to access remotely, you'll need to use a Google Account.
	[[File:Rd-06.png]]		[[File:Rd-06.png]]
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	Here at XMission, we will only use Remote Desktop to help you with the support you called in about. Once you have ended the session we are not able to have access to your computer, as each session has a unique number given. In support we do not collect any sensitive information that is on your computer. From start to finish you are watching everything we are doing. If at anytime you feel uncomfortable with our Remote Access you can stop the session at anytime by clicking on Stop Sharing.		Here at XMission, we will only use Remote Desktop to help you with the support you called in about. Once you have ended the session we are not able to have access to your computer, as each session has a unique number given. In support we do not collect any sensitive information that is on your computer. From start to finish you are watching everything we are doing. If at anytime you feel uncomfortable with our Remote Access you can stop the session at anytime by clicking on Stop Sharing.

			[[Category: Archives]]

Jab: /* Sensitive information */

2015-04-21T19:37:50Z

Sensitive information

← Older revision		Revision as of 13:37, 21 April 2015
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	== Sensitive information ==		== Sensitive information ==
	When you use the app to share your computer with someone, that person will see your email address and have full control of your computer, including access to your applications, files, emails, documents and history. Please be sure that any sensitive information is not displayed on your desktop, this includes bank information, credit card information, personal pictures. Remember you can stop the session at any point in time if you feel insecure.		When you use the app to share your computer with someone, that person will see your email address and have full control of your computer, including access to your applications, files, emails, documents and history. Please be sure that any sensitive information is not displayed on your desktop, this includes bank information, credit card information, personal pictures. Remember you can stop the session at any point in time if you feel insecure.

			Here at XMission, we will only use Remote Desktop to help you with the support you called in about. Once you have ended the session we are not able to have access to your computer, as each session has a unique number given. In support we do not collect any sensitive information that is on your computer. From start to finish you are watching everything we are doing. If at anytime you feel uncomfortable with our Remote Access you can stop the session at anytime by clicking on Stop Sharing.

Jab: /* How to end my session? */

2015-04-21T18:07:29Z

How to end my session?

← Older revision		Revision as of 12:07, 21 April 2015
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	===How to end my session?===		===How to end my session?===
	You can click Stop sharing or press Ctrl+Alt+Esc (Mac: Opt-Ctrl-Esc) at any time to end the session.		*You can click Stop sharing or press Ctrl+Alt+Esc (Mac: Opt-Ctrl-Esc) at any time to end the session.
	[[File:Rd-10.png]]		[[File:Rd-10.png]]


	== Sensitive information ==		== Sensitive information ==
	When you use the app to share your computer with someone, that person will see your email address and have full control of your computer, including access to your applications, files, emails, documents and history. Please be sure that any sensitive information is not displayed on your desktop, this includes bank information, credit card information, personal pictures. Remember you can stop the session at any point in time if you feel insecure.		When you use the app to share your computer with someone, that person will see your email address and have full control of your computer, including access to your applications, files, emails, documents and history. Please be sure that any sensitive information is not displayed on your desktop, this includes bank information, credit card information, personal pictures. Remember you can stop the session at any point in time if you feel insecure.

Jab: /* Windows */

2015-04-21T18:07:16Z

Windows

← Older revision		Revision as of 12:07, 21 April 2015
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	#The computer you enabled should show up under “My Computers.”		#The computer you enabled should show up under “My Computers.”

	'''Note:'' Windows User Account Control might appear and ask you for permission to install. If you don’t have administration privileges on the computer, please contact your system administrator to finish installation.		'''Note:''' Windows User Account Control might appear and ask you for permission to install. If you don’t have administration privileges on the computer, please contact your system administrator to finish installation.

	====Mac====		====Mac====

Jab: /* Enable remote access to your computer */

2015-04-21T18:06:46Z

Enable remote access to your computer

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 [[File:Rd-08.png]]
 *A unique access code will be generated for each sharing session. We will ask you to read this code out loud so we can access your computer.
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 *Once we enter the access code, the sharing session will begin and we will be able to see your computer screen.
 ===How to end my session?===

Jab at 17:47, 21 April 2015

2015-04-21T17:47:12Z

← Older revision		Revision as of 11:47, 21 April 2015
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	~~Place holder~~		==What is Chrome Remote Desktop?==
			Chrome Remote Desktop is a cross-platform solution that can allow you to share your desktop with our support team, to quickly resolve your support needs.


			==Do I need a Google Account?==
			To enable the computer you want to access remotely, you'll need to use a Google Account. If you don't have one, you can sign up for one.


			==Will it work on my computer?==
			Yes, Chrome Remote Desktop is cross-platform, meaning it will work on Windows, Mac and Linux.


			==How safe is Chrome Remote Desktop?==
			For your safety and security, all remote desktop sessions are fully encrypted using Chrome's SSL features, which includes full support for AES.
			None of your session data is ever recorded, and no session data is transmitted in a way that would let Google or anyone else (besides the participants) access it.


			==How do I get started?==
			===Installing the Chrome App===
			Install the Chrome Remote Desktop app on the computer you want us to access remotely.
			*In your Chrome Browser URL bar type chrome://apps then click on Web Store in the bottom right.
			[[File:Rd-00.png]]


			*Next: In the search box type Chrome Remote Desktop
			[[File:Rd-01.png]]


			*Next: In the upper-right corner of the window, click the blue '''+ Free''' button to download Chrome Remote Desktop.
			[[File:Rd-02.png]]


			*Next: Click '''Add''' in the confirmation dialog.
			[[File:Rd-03.png]]


			*Once the app has been added, the '''Chrome Remote Desktop''' icon will appear in the App Launcher.
			[[File:Rd-04.png]]


			*When you open Chrome Remote Desktop app for the first time, you’ll be asked to authorize it.
			[[File:Rd-05.png]]


			===Enable remote access to your computer===
			*To enable the computer you want to access remotely, you'll need to use a Google Account.
			[[File:Rd-06.png]]


			*If the Get Started button appears in the "Remote Assistance" box, click it to see Remote Assistance options.
			[[File:Rd-07.png]]


			*After you have signed into your google account, Click on the '''Share''' button
			[[File:Rd-08.png]]


			*A unique access code will be generated for each sharing session. We will ask you to read this code out loud so we can access your computer.
			[[File:Rd-09.png]]


			*Once we enter the access code, the sharing session will begin and we will be able to see your computer screen.


			===How to end my session?===
			You can click Stop sharing or press Ctrl+Alt+Esc (Mac: Opt-Ctrl-Esc) at any time to end the session.
			[[File:Rd-10.png]]


			== Sensitive information ==
			When you use the app to share your computer with someone, that person will see your email address and have full control of your computer, including access to your applications, files, emails, documents and history. Please be sure that any sensitive information is not displayed on your desktop, this includes bank information, credit card information, personal pictures. Remember you can stop the session at any point in time if you feel insecure.

Jab: Created page with "Place holder"

2015-04-17T19:13:16Z

Created page with "Place holder"

New page

Place holder