Zimbra Connect - Revision history

Arthur: /* How to Enable Connect for Your Users */

2023-02-28T15:32:05Z

How to Enable Connect for Your Users

← Older revision		Revision as of 09:32, 28 February 2023
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	==How to Enable Connect for Your Users==		==How to Enable Connect for Your Users==

	Please contact our helpful technical support department anytime 24/7 by phone at 801-539-0852, toll free at 877-964-7746, or by ~~chat~~ [https://xmission.com/livesupport ~~Livesupport~~] to enable Zimbra Connect features for any of your accounts.		Please contact our helpful technical support department anytime 24/7 by phone at 801-539-0852, toll free at 877-964-7746, or by [https://xmission.com/livesupport Chat] to enable Zimbra Connect features for any of your accounts.

	==Troubleshooting==		==Troubleshooting==

Arthur: /* Zimbra Connect */

2023-02-28T15:31:22Z

Zimbra Connect

← Older revision		Revision as of 09:31, 28 February 2023
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	Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.		Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.


	<pre style="color: red">Please note for the time being that domain admins wont be able to manually enable Zimbra Connect and Archiving features. To enable them, please contact our technical support department anytime 24/7 at 801-539-0852. We apologize for any inconvenience.</pre>

	==Features==		==Features==
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	==How to Enable Connect for Your Users==		==How to Enable Connect for Your Users==
	~~In the~~ [https://~~wiki.~~xmission.com/~~Hosted_Email:_Admin_Panel Zimbra Admin console~~],
	~~# search for the desired user you'd like~~ to enable Connect for.		Please contact our helpful technical support department anytime 24/7 by phone at 801-539-0852, toll free at 877-964-7746, or by chat [https://xmission.com/livesupport Livesupport] to enable Zimbra Connect features for any of your accounts.
	~~# Right-click their account, select '''edit'''~~
	~~# In their '''general information''' settings change their Class~~ of ~~Service from what is currently listed to '''xmprofessional''' (which is a premium level mailbox + connect & archiving features)~~
	~~# Next, from the left-hand column for mailbox edit options, select the section that says "'''Connect'''"~~
	~~There you can enable and disable the Connect option for~~ your ~~user's mailbox. You can also set available Zimbra Connect parameters such as the ability to save all chat history, enabling video chat instead of audio only, etc~~.

	==Troubleshooting==		==Troubleshooting==

Arthur: /* Zimbra Connect */

2023-02-01T00:26:06Z

Zimbra Connect

← Older revision		Revision as of 18:26, 31 January 2023
Line 1:		Line 1:
	=Zimbra Connect=		=Zimbra Connect=
	Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.		Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.


			<pre style="color: red">Please note for the time being that domain admins wont be able to manually enable Zimbra Connect and Archiving features. To enable them, please contact our technical support department anytime 24/7 at 801-539-0852. We apologize for any inconvenience.</pre>

	==Features==		==Features==

Benjii at 18:32, 27 January 2023

2023-01-27T18:32:05Z

← Older revision		Revision as of 12:32, 27 January 2023
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	~~'''~~Zimbra Connect~~'''~~		=Zimbra Connect=

	Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.		Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.

			==Features==
			* Message delivery and read awareness
			* 1-to-1 Instant Messaging
			* Group Messaging
			* Corporate Messaging (Spaces and Channels)
			* Group Video Calls
			* Channel Video calls
			* File Sharing
			* Screen Sharing
			* Emojis

	~~'''Features'''~~		==How to Enable Connect for Your Users==
			In the [https://wiki.xmission.com/Hosted_Email:_Admin_Panel Zimbra Admin console],
	~~Message delivery and read awareness~~		# search for the desired user you'd like to enable Connect for.
			# Right-click their account, select '''edit'''
	~~1-to-1 Instant Messaging~~		# In their '''general information''' settings change their Class of Service from what is currently listed to '''xmprofessional''' (which is a premium level mailbox + connect & archiving features)
			# Next, from the left-hand column for mailbox edit options, select the section that says "'''Connect'''"
	~~Group Messaging~~

	~~Corporate Messaging (Spaces and Channels)~~

	~~Group Video Calls~~

	~~Channel Video calls~~

	~~File Sharing~~

	~~Screen Sharing~~

	~~Emojis~~


	~~'''~~How to Enable Connect for Your Users~~'''~~

	In the Zimbra Admin console, search for the desired user you'd like to enable Connect for. Right-click their account, select 'edit' ~~and in~~ their 'general information' settings change their Class of Service from what is currently listed to 'xmprofessional' (which is a premium level mailbox + connect & archiving features)

	Next, from the left-hand column for mailbox edit options, select the section that says "Connect"
	There you can enable and disable the Connect option for your user's mailbox. You can also set available Zimbra Connect parameters such as the ability to save all chat history, enabling video chat instead of audio only, etc.		There you can enable and disable the Connect option for your user's mailbox. You can also set available Zimbra Connect parameters such as the ability to save all chat history, enabling video chat instead of audio only, etc.

			==Troubleshooting==
	~~'''~~Troubleshooting~~'''~~

	A good place to verify settings is found in the actual mailbox by proxying the account, then selecting the Connect tab and then clicking on the gear sprocket icon to view settings.		A good place to verify settings is found in the actual mailbox by proxying the account, then selecting the Connect tab and then clicking on the gear sprocket icon to view settings.

	[[File:Connect_prefs.png]]		[[File:Connect_prefs.png\|450px]]

			Under '''Meetings''', you can enable/disable the microphone and camera. This will likely be a large percentage of problems for accounts to be able to access audio and video for Connect meetings. Simply click on "Enable microphone" and "Enable camera" to select the desired devices for meetings.

	Verify the correct device for the mic and camera are selected, as that will likely be a large percentage of problems for accounts to be able to access audio and video for Connect meetings. Simply click on "Enable microphone" and "Enable camera" to select the desired devices for meetings.		[[File:Connect_settings.png\|450px]]

	~~[[File:Connect_settings~~.~~png]]~~		If the audio or video is not working, verify the correct device for the microphone and camera are selected, as that will likely be a large percentage of problems for end-users to be able to access audio and video for connect meetings. This is usually determined by the browser. Below are links for where to find those settings for common browsers.

			: https://support.google.com/chrome/answer/2693767?hl=en&co=GENIE.Platform%3DDesktop
			: https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions
			: https://support.apple.com/guide/safari/websites-ibrwe2159f50/mac

	If you run into any other issues related to our Connect feature, please don't hesitate to reach out to our Technical Support department 24/7 for assistance.		If you run into any other issues related to our Connect feature, please don't hesitate to reach out to our Technical Support department 24/7 for assistance.

			[[Category:Zimbra]]

Arthur at 20:26, 13 January 2023

2023-01-13T20:26:51Z

← Older revision		Revision as of 14:26, 13 January 2023
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	'''Troubleshooting'''		'''Troubleshooting'''

	A good place to verify settings is found in the actual mailbox by proxying the account, then selecting the ~~connect~~ tab and then clicking on the gear sprocket icon to view settings.		A good place to verify settings is found in the actual mailbox by proxying the account, then selecting the Connect tab and then clicking on the gear sprocket icon to view settings.

	[[File:Connect_prefs.png]]		[[File:Connect_prefs.png]]

	Verify the correct device for the mic and camera are selected, as that will likely be a large percentage of problems for accounts to be able to access audio and video for ~~connect~~ meetings.
			Verify the correct device for the mic and camera are selected, as that will likely be a large percentage of problems for accounts to be able to access audio and video for Connect meetings. Simply click on "Enable microphone" and "Enable camera" to select the desired devices for meetings.

	[[File:Connect_settings.png]]		[[File:Connect_settings.png]]

Arthur: Created page with "'''Zimbra Connect''' Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File..."

2023-01-13T20:24:38Z

Created page with "'''Zimbra Connect''' Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File..."

New page

'''Zimbra Connect'''

Zimbra Connect integrates a fully fledged corporate instant messaging platform inside the Zimbra WebClient, including Group and Corporate Messaging, File Sharing, Screen Sharing and Video Chat capabilities.

'''Features'''

Message delivery and read awareness

1-to-1 Instant Messaging

Group Messaging

Corporate Messaging (Spaces and Channels)

Group Video Calls

Channel Video calls

File Sharing

Screen Sharing

Emojis

'''How to Enable Connect for Your Users'''

In the Zimbra Admin console, search for the desired user you'd like to enable Connect for. Right-click their account, select 'edit' and in their 'general information' settings change their Class of Service from what is currently listed to 'xmprofessional' (which is a premium level mailbox + connect & archiving features)

Next, from the left-hand column for mailbox edit options, select the section that says "Connect"
There you can enable and disable the Connect option for your user's mailbox. You can also set available Zimbra Connect parameters such as the ability to save all chat history, enabling video chat instead of audio only, etc.

'''Troubleshooting'''

A good place to verify settings is found in the actual mailbox by proxying the account, then selecting the connect tab and then clicking on the gear sprocket icon to view settings.

[[File:Connect_prefs.png]]

Verify the correct device for the mic and camera are selected, as that will likely be a large percentage of problems for accounts to be able to access audio and video for connect meetings.

[[File:Connect_settings.png]]

If you run into any other issues related to our Connect feature, please don't hesitate to reach out to our Technical Support department 24/7 for assistance.