Difference between revisions of "Passwords"

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<h1 class="superHeader blue">[[File:support.png]]Passwords</h1>
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==How do I change my XMission password?==  
 
==How do I change my XMission password?==  
XMission offers a variety of ways to change your password, the easiest of which is our web-based [https://www.xmission.com/password/ password changing form]. You may also change your password using by [http://xmission.com/contact contacting] XMission technical support.
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XMission offers a variety of ways to change your password, the easiest of which is our control panel [https://www.xmission.com/control/ https://xmission.com/control]. You may also change your password using by [https://xmission.com/contact contacting] XMission technical support.
  
Using XMission hosted email? [http://wiki.xmission.com/Zimbra_Basics#Change_Password Here is how to change your Zimbra email password.]
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Using XMission hosted email? [https://wiki.xmission.com/Zimbra_Basics#Change_Password Here is how to change your Zimbra email password.]
  
 
==How often will I have to change passwords?==  
 
==How often will I have to change passwords?==  
XMission no longer uses "password aging", but we do recommend you change your password every 4 months.
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Having a strong password can eliminate how often you need to change your password. However we recommend you update your password at least once a year.
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Hosted email customers, you will be required to update your password once a year. You will be notified by email 14 days prior.  
  
 
==What is a GOOD password?==  
 
==What is a GOOD password?==  
Good passwords include mixed case letters (most systems are case sensitive, including ours), numbers and punctuation (characters above the numbers 0-9). Try not to use anything that anyone could guess such as any words in the dictionary or your license plate number. Some examples of good passwords are:
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XMission cares about the security of your account. A good password should be between 12 - 128 characters in length. Do not to use anything that someone could guess such as your license plate number, proper names, birthdate, previously used passwords, simple words that are commonly used together, or any elements of your account name.  
 
 
*NDhGAzSqez36
 
*b4HKPvxXm7cz
 
*y5nBkbEiy3qV
 
*N6ePPjVoH3gY
 
*v7mdAEZcbanp
 
*yUdbnsLD5Hzw
 
*z2IapIBeMzsd
 
 
 
It is also recommended that you use 3 or more words, 5 characters or more to make an easy-to-remember, but hard-to-crack password. For example:
 
  
*unrulyNoisemaker19Studebaker
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It is recommended that you use 3 or more words, 5 characters or more to make an easy-to-remember, but hard-to-crack password.  For example:
*Revamp2Discounts3Planters4
 
*disbarSincludes4patriots
 
  
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* unruly-noisemaker59Studebaker
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* Revamp!2discount-Planters
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* twoclipS-included4patriots
  
 
Of course, don't use any of these examples for your own password.
 
Of course, don't use any of these examples for your own password.
  
 
== Password Managers ==
 
== Password Managers ==
Don't ever use the same password between services.
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Don't ever use the same password between services. Never re-use passwords. Never use passwords you saw online.
 
 
It is recommended that you use a password manager, like [http://keepass.info KeePass] or [https://lastpass.com LastPass] to keep all your individual passwords managed and safe. Be sure to pick a lengthy, strong master password, and use [https://helpdesk.lastpass.com/security-options/multifactor-authentication-options/google-authenticator/ multifactor] if available.
 
 
 
==How do I enter my new password into my dial-up connection?==
 
 
 
===Windows XP Dial-up===
 
#Click on <span class="button">Start</span>, go to <span class="button">Connect To</span>, and select your connection (probably named "XMission").
 
#In the field labeled <span class="button">Password:</span>, highlight your old password (shown as dots) and type in your new one.
 
 
 
===Windows 2000 Dial-up===
 
#Double-click <span class="button">My Computer</span>.
 
#Double-click <span class="button">Control Panel</span>.
 
#Double-click <span class="button">Network and Dial-up Connections</span>.
 
#Double-click on your connection (probably named "Connection to 9900900" or "XMission").
 
#In the field labeled <span class="button">Password:</span>, highlight your old password (shown as asterisks) and type in your new one.
 
 
 
===Windows 95/98 Dial-up===
 
#Double-click <span class="button">My Computer</span>.
 
#Double-click <span class="button">Dial-up Networking</span>.
 
#Double-click on your connection (probably named "XMission").
 
#In the field labeled <span class="button">Password:</span>, highlight your old password (shown as asterisks) and type in your new one.
 
 
 
===Macintosh's Remote Access (AKA Open Transport PPP)===
 
#Click on the apple menu, go to <span class="button">Control Panels</span>, and select <span class="button">PPP</span>.
 
#In the field labeled <span class="button">Password:</span>, highlight your old password (shown as dots) and type in your new one.
 
 
 
===Macintosh's FreePPP Setup===
 
#Click on the apple menu, go to <span class="button">Control Panels</span>, and select <span class="button">FreePPP Setup</span>.
 
#Click the <span class="button">Accounts</span> tab. (If you don't see any tabs, click on the triangle in the lower left corner to reveal them.)
 
#Select your location (such as Salt Lake City) and click <span class="button">Edit...</span>.
 
#In the field labeled <span class="button">Password:</span>, highlight your old password (shown as asterisks) and type in your new one.
 
 
 
==How do I enter my new password into my DSL router?==
 
*[http://wiki.xmission.com/DSL_Modem_Configuration DSL Modem Configuration List (and password change)]
 
  
*Internal DSL adapters - Please follow the instructions above for updating your password in the appropriate dial-up software.
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It is recommended that you use a password manager, like [http://keepass.info KeePass] or [https://bitwarden.com Bitwarden] to keep all your individual passwords managed and safe.  Be sure to pick a lengthy, strong master password, and use multi-factor authentication if available.
  
*Actiontec DSL router - Instructions for changing your password can be found [http://wiki.xmission.com/index.php/DSL_Actiontec_Password_Update here].
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==How do I enter my new password into my email client?==
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This XMission wiki page explains has guides on how to update configuration values for most common email applications. https://wiki.xmission.com/Email
  
*External Cisco DSL routers - Telnet to your router and go into enable mode. You will then need to issue the following commands:
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== Domains Password ==
<pre>set ppp wan0-0 password YourNewPassword
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* What if I forgot my password for a domain I registered with you?
write</pre>
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* Please contact out support department by phone, 801-539-0852 or by [https://chat.xmission.com chat] and we can assist you further.  
  
  
[[Category:Troubleshooting]][[Category:FAQ]][[Category:Password]]
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[[Category:FAQ]]
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[[Category:Getting Started]]

Latest revision as of 14:15, 9 May 2022

Support.pngPasswords

How do I change my XMission password?

XMission offers a variety of ways to change your password, the easiest of which is our control panel https://xmission.com/control. You may also change your password using by contacting XMission technical support.

Using XMission hosted email? Here is how to change your Zimbra email password.

How often will I have to change passwords?

Having a strong password can eliminate how often you need to change your password. However we recommend you update your password at least once a year.

Hosted email customers, you will be required to update your password once a year. You will be notified by email 14 days prior.

What is a GOOD password?

XMission cares about the security of your account. A good password should be between 12 - 128 characters in length. Do not to use anything that someone could guess such as your license plate number, proper names, birthdate, previously used passwords, simple words that are commonly used together, or any elements of your account name.

It is recommended that you use 3 or more words, 5 characters or more to make an easy-to-remember, but hard-to-crack password. For example:

  • unruly-noisemaker59Studebaker
  • Revamp!2discount-Planters
  • twoclipS-included4patriots

Of course, don't use any of these examples for your own password.

Password Managers

Don't ever use the same password between services. Never re-use passwords. Never use passwords you saw online.

It is recommended that you use a password manager, like KeePass or Bitwarden to keep all your individual passwords managed and safe. Be sure to pick a lengthy, strong master password, and use multi-factor authentication if available.

How do I enter my new password into my email client?

This XMission wiki page explains has guides on how to update configuration values for most common email applications. https://wiki.xmission.com/Email

Domains Password

  • What if I forgot my password for a domain I registered with you?
  • Please contact out support department by phone, 801-539-0852 or by chat and we can assist you further.