Difference between revisions of "Recommended Routers"

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(Gigabit Routers)
 
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'''Keep in mind that while any gigabit router is compatible, XMission recommends the following products based on feedback from our staff and customers. The products below are not required for service. You should choose a router that fits your budget.  '''
 
'''Keep in mind that while any gigabit router is compatible, XMission recommends the following products based on feedback from our staff and customers. The products below are not required for service. You should choose a router that fits your budget.  '''
  
* Please remember XMission cannot guarantee advertised speeds over a wireless connection. When available we recommend the use of Ethernet Cables.  
+
* Please remember XMission cannot guarantee advertised speeds over a wireless connection. When available we recommend the use of Ethernet cables.  
  
 
<hr>
 
<hr>
 +
 +
== XWi Home ==
 +
The XWi Home is our recommended router setup.
 +
 +
=== 1G Router ===
 +
* This router may be supplied to XMission customers. Contact Support for more details.
 +
 +
{|
 +
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:U61-400px.png|200px]]
 +
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS4220E'''
 +
'''Specifications:'''
 +
<br>'''Brand:''' XMission / Calix
 +
<br>'''Model:''' GS4220E
 +
<br>'''WiFi:''' Simultaneous dual-band <br>6x6 Streams / 2x2 @ 2.4GHz and 4x4 @ 5GHz
 +
<br>''' Smart Channel selection:''' XWi routers automatically change WiFi channels to optimize peak performance so you don’t have to.
 +
<br>'''Ports:'''
 +
* '''GS4220E''' 1 Gig WAN / 4 LAN gigabit 
 +
<!-- * '''GS4227E''' 2.5G WAN / 4 LAN gigabit -->
 +
'''Price:'''
 +
* XWi Home - 1G $12/month
 +
<!-- * XWi Home - 2G $15/month -->
 +
'''Specifications: '''
 +
* '''[https://wiki.xmission.com/images/7/7d/GS4220E-U.pdf GS4220E]'''
 +
<!-- * '''[https://wiki.xmission.com/images/d/dc/GS4227E-U.pdf GS4227E]''' -->
 +
* Covers Approx. 2500 SqFt
 +
<br>'''Includes:'''
 +
* XWi App
 +
** Accurately confirm your upstream connection with speed tests from the router rather than connected devices
 +
** Create guest networks for increased security
 +
** Prioritize your data to ensure that visitors don’t over consume bandwidth
 +
** See all connected devices when troubleshooting and toggle unnecessary devices off
 +
** Automatically blocks suspicious traffic before it enters your network
 +
** Block or filter content applications
 +
* Completely control your home WiFi experience
 +
* Wi-Fi 6
 +
* IPv6 Ready
 +
* Check out [https://xmission.com/xwi XWi Home] for more info.
 +
|}
 +
 +
=== 2G/2.5G/10G Router ===
 +
{|
 +
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:GS5229E-1.png|200px]]
 +
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''GS5229E'''
 +
'''Specifications:'''
 +
<br>'''Brand:''' XMission / Calix
 +
<br>'''Model:''' GS5229E
 +
<br>'''WiFi:''' Simultaneous dual-band <br>6x6 Streams / 2x2 @ 2.4GHz and 4x4 @ 5GHz
 +
<br>''' Smart Channel selection:''' XWi routers automatically change WiFi channels to optimize peak performance so you don’t have to.
 +
<br>'''Ports:'''
 +
* WAN: Single (1) 100/1000/2500/5000/10000 BASE-T Ethernet port, RJ 45 connector
 +
* LAN: 1 100/1000/2500/5000/10000, 4 10/100/1000
 +
'''Price:'''
 +
* XWi Home - 2G/2.5G - $15/month
 +
* XWi Home - 10G - Free with 10G Internet Package
 +
<!-- * XWi Pro - $25/Month -->
 +
'''Specifications: '''
 +
* '''[https://wiki.xmission.com/images/a/a6/GS5229E-U.pdf GS5229E]'''
 +
* Covers Approx. 2500 SqFt
 +
<br>'''Includes:'''
 +
* XWi App
 +
** Accurately confirm your upstream connection with speed tests from the router rather than connected devices
 +
** Create guest networks for increased security
 +
** Prioritize your data to ensure that visitors don’t over consume bandwidth
 +
** See all connected devices when troubleshooting and toggle unnecessary devices off
 +
** Automatically blocks suspicious traffic before it enters your network
 +
** Block or filter content applications
 +
* Completely control your home WiFi experience
 +
* Wi-Fi 6
 +
* IPv6 Ready
 +
* Check out [https://xmission.com/xwi XWi Home] for more info.
 +
|}
 +
 +
== Multi-Gig Routers ==
  
 
{|
 
{|
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* Lifetime free ASUS AIProtection Pro, powered by Trend Micro
 
* Lifetime free ASUS AIProtection Pro, powered by Trend Micro
 
* WPA3
 
* WPA3
* Advanced Parental Controls
+
* Advanced parental controls
 
|}
 
|}
 
<br><br>
 
<br><br>
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<br>'''Includes:'''
 
<br>'''Includes:'''
 
* Free lifetime subscriptions  to TP-LINK HomeCare
 
* Free lifetime subscriptions  to TP-LINK HomeCare
* Next-level Antivirus
+
* Next-level antivirus
* Robust Parental Controls
+
* Robust parental controls
 
* QoS
 
* QoS
 
|}
 
|}
 +
 +
== Gigabit Routers ==
 
<br><br>
 
<br><br>
 
{|
 
{|
 
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:TplinkDecoX20-w.jpg|200px]]
 
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:TplinkDecoX20-w.jpg|200px]]
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3nlbj6Z Mesh Deco X20] '''
+
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3XERKJS Mesh Deco X55 Pro] '''
 
'''Specifications:'''
 
'''Specifications:'''
 
<br>'''Brand:''' TP-Link
 
<br>'''Brand:''' TP-Link
<br>'''Model:''' Mesh Deco X20
+
<br>'''Model:''' Mesh Deco X55 Pro
 
<br>'''WiFi:''' WiFi 6/Dual-band
 
<br>'''WiFi:''' WiFi 6/Dual-band
 
<br>'''Antennas:''' 4
 
<br>'''Antennas:''' 4
<br>'''Ports:''' 1 Gig WAN / 1 LAN gigabit / 2 LAN gigabit per satelite
+
<br>'''Ports:''' 2 2.5 Gig WAN/LAN per satellite
<br>'''Price:''' $179.99 - Amazon 2-pack / $199 - Amazon 3-pack
+
<br>'''Price:''' $149.99 - Amazon 2-pack / $199 - Amazon 3-pack
<br>'''[https://www.tp-link.com/us/deco-mesh-wifi/product-family/deco-x20/#specifications Product Specifications]'''
+
<br>'''[https://www.tp-link.com/us/deco-mesh-wifi/product-family/deco-x55/#specifications Product Specifications]'''
<br>'''[https://www.tp-link.com/us/support/download/deco-x20/ User Guide]'''
+
<br>'''[https://static.tp-link.com/upload/manual/2023/202302/20230222/1910013325_Deco%20X55%201.26_User%20Guide_Deco%203.1app_REV1.26.0.pdf User Guide]'''
 
<br>'''Includes:'''
 
<br>'''Includes:'''
 
* Free lifetime subscriptions  to TP-LINK HomeCare
 
* Free lifetime subscriptions  to TP-LINK HomeCare
* Malicious Site Checker
+
* Malicious site checker
* Infected Device Isolation
+
* Infected device isolation
* SPI Firewall
+
* SPI firewall
* Parental Controls
+
* Parental controls
|}
 
<br><br>
 
{|
 
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:EeroPro6-w.jpg|200px]]
 
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3QV22A3 Pro 6] '''
 
'''Specifications:'''
 
<br>'''Brand:''' Amazon eero
 
<br>'''Model:''' Pro 6 tri-band
 
<br>'''WiFi:''' WiFi 6/Tri-band
 
<br>'''Antennas:''' 7
 
<br>'''Ports:''' 1 Gig WAN / 1 LAN gigabit / 2 LAN gigabit per satelite
 
<br>'''Price:''' $399.99 - Amazon 2-pack / $599 - Amazon 3-pack
 
<br>'''[https://eero.com/shop/eero-pro-6 Product Specifications]'''
 
<br>'''[https://www.tp-link.com/us/support/download/deco-x20/ User Guide]'''
 
<br>'''Includes:'''
 
* Simple easy setup in minutes with eero app
 
* iOS or Android device is required for setup
 
* Secure package $2.99/month or $29.99/year
 
** Include content filtering
 
** Parental Controls
 
** Ad blocking
 
 
|}
 
|}
 +
 
<br><br>
 
<br><br>
 
{|
 
{|
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<br>'''Antennas:''' 8
 
<br>'''Antennas:''' 8
 
<br>'''Ports:''' 1 Gig WAN / 3 LAN gigabit / USB 3.0 per unit
 
<br>'''Ports:''' 1 Gig WAN / 3 LAN gigabit / USB 3.0 per unit
<br>'''Price:''' $579.99- Amazon 2-pack
+
<br>'''Price:''' $349.99- Amazon 2-pack
 
<br>'''[https://www.linksys.com/us/velop-ax4000-tri-band-mesh-wifi-6-system-mx8000/p/p-mx8000/ Product Specifications]'''
 
<br>'''[https://www.linksys.com/us/velop-ax4000-tri-band-mesh-wifi-6-system-mx8000/p/p-mx8000/ Product Specifications]'''
 
<br>'''[https://downloads.linksys.com/support/assets/userguide/MX4000Series_UserGuide_INTL_LNKPG-00755_RevB00.pdf User Guide]'''
 
<br>'''[https://downloads.linksys.com/support/assets/userguide/MX4000Series_UserGuide_INTL_LNKPG-00755_RevB00.pdf User Guide]'''
 
<br>'''Includes:'''
 
<br>'''Includes:'''
 
* Easy setup with Linksys app
 
* Easy setup with Linksys app
* Parental Controls
+
* Parental controls
 
* Separate guest access
 
* Separate guest access
* Linksys Seal
+
* Linksys seal
  
 
|}
 
|}
Line 158: Line 213:
 
<br>'''Includes:'''
 
<br>'''Includes:'''
 
* AiProtection Pro by Trend Micro
 
* AiProtection Pro by Trend Micro
* Easy Port forwarding
+
* Easy port forwarding
* Simultaneous Gaming and VPN
+
* Simultaneous gaming and VPN
* ASUS AiMesh Compatible
+
* ASUS AiMesh compatible
 
|}
 
|}
  
Line 199: Line 254:
 
<br>'''[http://downloads.linksys.com/downloads/userguide/EA7500-MUG_International_20160610.pdf User Guide]'''
 
<br>'''[http://downloads.linksys.com/downloads/userguide/EA7500-MUG_International_20160610.pdf User Guide]'''
 
<br>'''Includes:'''
 
<br>'''Includes:'''
* Easy Setup
+
* Easy setup
 
* Simultaneous dual band ( 2.4 + 5 GHZ )  
 
* Simultaneous dual band ( 2.4 + 5 GHZ )  
* MU-MIMO simultaneously streaming and gamin on multiple devices
+
* MU-MIMO simultaneously streaming and gaming on multiple devices
  
 
|}
 
|}
Line 208: Line 263:
  
  
== Enterprise ==  
+
== Switches ==  
For intermediate users, or those who would like to take advantage of the full capabilities of the XMission Network, we recommend Ubiquiti's UniFi wireless line: a proprietary mesh-like network environment, commonly used in enterprise-level deployments. XMission's office and some staffers use Ubiquiti for wireless access points.
+
 
 +
{|
 +
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:NetgearSwitch .jpg|200px]]
 +
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/4biGt5n NETGEAR 5 Port MultiGig Switch] '''
 +
'''Specifications:'''
 +
<br>'''Brand:''' NETGEAR
 +
<br>'''Model:''' MS305
 +
<br>'''WiFi:'''  None
 +
<br>'''Antennas:''' 0
 +
<br>'''Ports:''' 5 x 1G/2.5G Multi-Gig Ethernet ports.
 +
<br>'''Price:''' $99.99 - Amazon
 +
 
 +
|}
 +
 
  
  
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<br><br>
 
<br><br>
 
{|
 
{|
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:Er-x-01_grande.png|200px]]
+
| style="width: 375px;padding:5px;text-align:center;vertical-align:top;" | [[File:ER-10X.png|200px]]
 
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3pm4ROk EdgeRouter 10X] '''
 
| style="width: 375px;padding:5px;text-align:left;vertical-align:top;" | '''[https://amzn.to/3pm4ROk EdgeRouter 10X] '''
 
'''Specifications:'''
 
'''Specifications:'''
Line 243: Line 311:
 
|}
 
|}
  
 +
For intermediate users, or those who would like to take advantage of the full capabilities of the XMission Network, we recommend Ubiquiti's UniFi wireless line: a proprietary mesh-like network environment, commonly used in enterprise-level deployments. XMission's office and some staffers use Ubiquiti for wireless access points.
  
 
== Placement of your router ==  
 
== Placement of your router ==  
The placement of your router is very important. Your wireless signal will need to travel from your router to where you are in your home. Putting your router in a utility closet is probably not the best choice, if your utility closet is in your basement and you spend all day upstairs. You may want to reconsider a more central location for your router. Materials such as concrete, metal, brick and sheetrock - you know the stuff your walls are made from - can and will impact the strength of your wireless signal.
+
The placement of your router is very important. Your wireless signal will need to travel from your router to where you are in your home. Putting your router in a utility closet is probably not the best choice if your utility closet is in your basement and you spend all day upstairs. You may want to reconsider a more central location for your router. Materials such as concrete, metal, brick, and sheetrock—in other words, the materials your walls are made from—can and will impact the strength of your wireless signal.
  
 
== Router Issues ==  
 
== Router Issues ==  
If you continue to have issues with your current router, it may be time to upgrade. If after talking with our support department and we have walked you through factory resetting your router and updating the firmware with no change to performance, then it may be time to get a new router. You can visit our [[Router and Wireless Troubleshooting]] guide to help you further.
+
If you continue to have issues with your current router, it may be time to upgrade. If you do not see improved performance after talking with our support department and walking you through factory resetting your router and updating the firmware, it may be time to get a new router. You can visit our [[Router and Wireless Troubleshooting]] guide to help you further.
  
 
[[Category: Troubleshooting]]
 
[[Category: Troubleshooting]]
[[Category: UTOPIA]]
+
[[Category: XMission Fiber]]
[[Category: UTOPIA Troubleshooting‏‎]]
 

Latest revision as of 11:40, 11 September 2024

Recommended Routers

When it comes to your connection, your router is one of the most important devices you can add to your home network. We know that routers are not cheap, however in order to meet the demand of your daily wifi needs, you may need to invest a little more money in a router that will cover your entire home with little dead spots.

Keep in mind that while any gigabit router is compatible, XMission recommends the following products based on feedback from our staff and customers. The products below are not required for service. You should choose a router that fits your budget.

  • Please remember XMission cannot guarantee advertised speeds over a wireless connection. When available we recommend the use of Ethernet cables.

XWi Home

The XWi Home is our recommended router setup.

1G Router

  • This router may be supplied to XMission customers. Contact Support for more details.
U61-400px.png GS4220E

Specifications:
Brand: XMission / Calix
Model: GS4220E
WiFi: Simultaneous dual-band
6x6 Streams / 2x2 @ 2.4GHz and 4x4 @ 5GHz
Smart Channel selection: XWi routers automatically change WiFi channels to optimize peak performance so you don’t have to.
Ports:

  • GS4220E 1 Gig WAN / 4 LAN gigabit

Price:

  • XWi Home - 1G $12/month

Specifications:


Includes:

  • XWi App
    • Accurately confirm your upstream connection with speed tests from the router rather than connected devices
    • Create guest networks for increased security
    • Prioritize your data to ensure that visitors don’t over consume bandwidth
    • See all connected devices when troubleshooting and toggle unnecessary devices off
    • Automatically blocks suspicious traffic before it enters your network
    • Block or filter content applications
  • Completely control your home WiFi experience
  • Wi-Fi 6
  • IPv6 Ready
  • Check out XWi Home for more info.

2G/2.5G/10G Router

GS5229E-1.png GS5229E

Specifications:
Brand: XMission / Calix
Model: GS5229E
WiFi: Simultaneous dual-band
6x6 Streams / 2x2 @ 2.4GHz and 4x4 @ 5GHz
Smart Channel selection: XWi routers automatically change WiFi channels to optimize peak performance so you don’t have to.
Ports:

  • WAN: Single (1) 100/1000/2500/5000/10000 BASE-T Ethernet port, RJ 45 connector
  • LAN: 1 100/1000/2500/5000/10000, 4 10/100/1000

Price:

  • XWi Home - 2G/2.5G - $15/month
  • XWi Home - 10G - Free with 10G Internet Package

Specifications:


Includes:

  • XWi App
    • Accurately confirm your upstream connection with speed tests from the router rather than connected devices
    • Create guest networks for increased security
    • Prioritize your data to ensure that visitors don’t over consume bandwidth
    • See all connected devices when troubleshooting and toggle unnecessary devices off
    • Automatically blocks suspicious traffic before it enters your network
    • Block or filter content applications
  • Completely control your home WiFi experience
  • Wi-Fi 6
  • IPv6 Ready
  • Check out XWi Home for more info.

Multi-Gig Routers

AsusAX5700-w.jpg ASUS AX-5700:

Specifications:
Brand: ASUS
Model: AX-5700
WiFi: WiFi 6/Dual-band
Antennas: 3 - Removable
Ports: 1 WAN / 1 Multi-Gig WAN / 4 LAN gigabit / 2 USB 3.0
Price: $249.99 - Amazon
Product Specifications
User Guide
Includes:

  • Comercial-grade home network security
  • Lifetime free ASUS AIProtection Pro, powered by Trend Micro
  • WPA3
  • Advanced parental controls



NetgearOrbi-w.jpg Netgear Orbi Wifi 6

Specifications:
Brand: NETGEAR
Model: Orbi WiFi 6
WiFi: WiFi 6/Tri-band
Antennas: 8
Ports: 1 Multi-Gig WAN / 3 LAN on router / 2 LAN on satellite
Price: $349.99 - Amazon
Product Specifications
User Guide
Includes:

  • NETGEAR Armor cybersecurity by Bitdefender 30-day free trial
  • NETGEAR Smart Parental Controls 30-day free trial
  • Easy setup in minutes with Orbi App



TplinkAX6000-w.jpg TP-Link AX6000

Specifications:
Brand: TP-Link
Model: AX-6000
WiFi: WiFi 6/Dual-band
Antennas: 8
Ports: 1 Multi-Gig WAN / 8 LAN gigabit / 1 USB-A 3.0 / 1 USB-C 3.0
Price: $259.99 - Amazon
Product Specifications
User Guide
Includes:

  • Free lifetime subscriptions to TP-LINK HomeCare
  • Next-level antivirus
  • Robust parental controls
  • QoS

Gigabit Routers



TplinkDecoX20-w.jpg Mesh Deco X55 Pro

Specifications:
Brand: TP-Link
Model: Mesh Deco X55 Pro
WiFi: WiFi 6/Dual-band
Antennas: 4
Ports: 2 2.5 Gig WAN/LAN per satellite
Price: $149.99 - Amazon 2-pack / $199 - Amazon 3-pack
Product Specifications
User Guide
Includes:

  • Free lifetime subscriptions to TP-LINK HomeCare
  • Malicious site checker
  • Infected device isolation
  • SPI firewall
  • Parental controls



LinksysVelop-w.jpg Linksys Velop Mesh

Specifications:
Brand: Linksys
Model: Velop AX4000 Tri Band Mesh
WiFi: WiFi 6/Tri-band
Antennas: 8
Ports: 1 Gig WAN / 3 LAN gigabit / USB 3.0 per unit
Price: $349.99- Amazon 2-pack
Product Specifications
User Guide
Includes:

  • Easy setup with Linksys app
  • Parental controls
  • Separate guest access
  • Linksys seal



NetgearNighthawk-w.jpg NETGEAR Nighthawk AX5400

Specifications:
Brand: NETGEAR
Model: Nighthawk Pro AX5400
WiFi: WiFi 6/Dual-band
Antennas: 4 - Removeable
Ports: 1 Gig WAN / 4 LAN gigabit / USB 3.0
Price: $299.99- Amazon
Product Specifications
User Guide
Includes:

  • Easy Setup with Nighthawk App
  • NETGEAR Smart Parental Controls
  • NETGEAR Armor



AsusRog-w.jpg ASUS ROG Rapture AX11000

Specifications:
Brand: ASUS
Model: ROG Rapture WiFi 6 Gaming Router
WiFi: WiFi 6/Dual-band
Antennas: 8 - Removeable
Ports: 1 Gig WAN / 2.5 Gig LAN / 4 LAN gigabit / USB 3.0
Price: $349.99- Amazon
Product Specifications
User Guide
Includes:

  • AiProtection Pro by Trend Micro
  • Easy port forwarding
  • Simultaneous gaming and VPN
  • ASUS AiMesh compatible

Routers on a budget

We know that you may not be able to afford the best router out there. So we chose a few that will work when you are in a pinch.

Netgearax6700-w.jpg NETGEAR AX1800

Specifications:
Brand: NETGEAR
Model: AX1800 4-Stream Wifi 6 Router
WiFi: WiFi 6/Dual-band
Antennas: 3
Ports: 1 Gig WAN / 4 LAN gigabit
Price: $119.99- Amazon
Product Specifications
User Guide
Includes:

  • Easy setup with Nighthawk App
  • Additional add ons:
    • NETGEWAR Armor $99 / year
    • NETGEAR Smart Parental Controls $34.99/ year



LinksysEA7500.jpg Linksys EA7300

Specifications:
Brand: Linksys
Model: EA7300
WiFi: Dual-band
Antennas: 3
Ports: 1 Gig WAN / 4 LAN gigabit / USB 3.0
Price: $129.99 - Amazon
Product Specifications
User Guide
Includes:

  • Easy setup
  • Simultaneous dual band ( 2.4 + 5 GHZ )
  • MU-MIMO simultaneously streaming and gaming on multiple devices

  • Model numbers may vary depending on the most recent revision from the manufacturer and may have different firmware versions.


Switches

NetgearSwitch .jpg NETGEAR 5 Port MultiGig Switch

Specifications:
Brand: NETGEAR
Model: MS305
WiFi: None
Antennas: 0
Ports: 5 x 1G/2.5G Multi-Gig Ethernet ports.
Price: $99.99 - Amazon


Er-x-01 grande.png EdgeRouter X

Specifications:
Brand: Ubiquiti Networks
Model: ER-X
WiFi: None
Antennas: 0
Ports: 5 Gb ports / 1 data/PoE input port, 3 data ports, 1 data/PoE passthrough port.
Price: $129.99 - Amazon
Product Specifications
User Guide



ER-10X.png EdgeRouter 10X

Specifications:
Brand: Ubiquiti Networks
Model: ER-10X
WiFi: None
Antennas: 0
Ports: 1 RJ45 Serial Port / 10 Ethernet Ports / Port 0 Supports PoE in / Port 9 Supports PoE out
Price: $129.99 - Amazon
Product Specifications
User Guide

For intermediate users, or those who would like to take advantage of the full capabilities of the XMission Network, we recommend Ubiquiti's UniFi wireless line: a proprietary mesh-like network environment, commonly used in enterprise-level deployments. XMission's office and some staffers use Ubiquiti for wireless access points.

Placement of your router

The placement of your router is very important. Your wireless signal will need to travel from your router to where you are in your home. Putting your router in a utility closet is probably not the best choice if your utility closet is in your basement and you spend all day upstairs. You may want to reconsider a more central location for your router. Materials such as concrete, metal, brick, and sheetrock—in other words, the materials your walls are made from—can and will impact the strength of your wireless signal.

Router Issues

If you continue to have issues with your current router, it may be time to upgrade. If you do not see improved performance after talking with our support department and walking you through factory resetting your router and updating the firmware, it may be time to get a new router. You can visit our Router and Wireless Troubleshooting guide to help you further.