Difference between revisions of "DSL Interleave"
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*[http://www.qwest.com/residential/customerService/contactus/internet.html Qwest Online Support - Choose "Chat With Live Agent"] | *[http://www.qwest.com/residential/customerService/contactus/internet.html Qwest Online Support - Choose "Chat With Live Agent"] | ||
*[http://www.dslreports.com/forum/r22103593-live-chat-support-online-and-interleaving DSL Reports Discussion on Turning off Interleaving] | *[http://www.dslreports.com/forum/r22103593-live-chat-support-online-and-interleaving DSL Reports Discussion on Turning off Interleaving] | ||
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Revision as of 14:58, 5 June 2009
DSL connections from Qwest running bandwidth speeds between 256K and 7 Megabit may have additional latency of up to 60 milliseconds. This can cause problems in real-time applications such as gaming. The delay is usually not significant enough to cause problems with voice and video, but should be considered when resolving issues with these applications. Qwest does consider VoIP service over DSL one of the criteria for removing interleave upon request.
Interleaving adds additional reliability to some DSL lines, but in other cases it may not be needed at all. Qwest has this turned on by default for DSL installations serviced by XMission. Thankfully, they will turn it off by request.
XMission suggests that you turn off interleave only if you have an application that is negatively affected by it.
In order to turn off DSL interleave, request "Fastpath" from Qwest online support. Recent experience has shown that Qwest will usually make the change to your DSL line within 3 days.
