Revision as of 14:53, 23 May 2017

Account Home

Login

XMission Customers will be able to access and modify their account information through the XMission Control Panel located at https://xmission.com/account/

• NOTE: If you have forgotten your password, you can use the Forgotten Password link, or contact Support at 801-539-0852 or chat at https://livesupport.xmission.com

Your Account Username and Customer ID

Your primary accounts username and global Customer ID can be found on the Account Home landing page of your XMission Control Panel. Your account may have multiple services, with each service having its own username. Regardless, your account will have a primary username, and only one Customer ID. This landing page will display that information.

• NOTE: This is also where you can change your password for your account.

Account Contacts

Your account allows for multiple contacts to be added to your account to complete certain tasks. Your account with come with the account owner set as the Primary contact, however you can add multiple primary contacts if needed. Contacts management is very important and we encourage to pay very close attention and care with managing your contacts. Provide necessary access but also refrain from making someone you don't trust a contact and be sure to remove former employees immediately.

To add new contacts, or edit existing ones, navigate to the Authorized Contacts section of your XMission Control Panels Account Home page.

There are 4 different types of contacts, each with different permissions and roles:

1. Primary - Full access and control over the account
2. Technical - Access to technical aspects of your account, designed for your IT staff and consultants
3. Billing - Access to billing information, typically meant for your accountant/CFO
4. AVS - for credit card processing

Account Home

• Account Home
  • Changing your Password
  • Paying your Bill
  • Viewing your Services
  • Authorized Contacts
    • Adding a New Contact
    • Editing/Removing Existing Contacts
  • Users
    • Editing Existing Users

Services

• Services
  • Email
  • Cloud Servers
    • Add a Server
    • Change the Status of an Existing Server
    • Edit Existing Servers
      • Configure Resources
      • SSL Certificates
        • Adding an SSL Certificate
        • Removing an SSL Certificate
      • Domain Redirects
        • Adding a Domain Redirect
        • Removing a Domain Redirect
      • PHP Settings
        • Adding a New PHP Setting
        • Removing an Existing PHP Setting
      • Virtual Hosts
        • Adding a Website
          • Adding / Editing Domain Aliases
          • Editing FTP Accounts
          • Enabling SSL / Editing SSL Certificate in Use
        • Removing a Website
      • Databases
        • Adding a Database
        • Changing Password on Existing Database
        • Removing a Database
        • Accessing phpMyAdmin
  • Hosting
  • DNS
    • Add Domain
    • Edit Domain
      • Add New DNS Record
      • Edit/Remove Existing DNS Record

Billing

• Billing
  • Changing your payment type
  • Changing your payment method
  • Paying your bill
  • Reviewing your billing activity
    • Reviewing specific invoices
      • Printing your invoice