Hosted Email:Android

General Instructions for email on Android

These instructions are written to match the default Android email application. These setting will work for third party applications, but the process may vary.

Getting Started

1. Open the phones email app
   • From the home screen, open your app drawer, then select the Email application
2. Enter your email address and password used to log into the Zimbra web portal
3. Tap "Manual Setup"
4. Selet the desired connection type, POP3 or IMAP

IMAP

Incoming Server Settings

1. Change the username to your full email address
2. Enter/verify your password
3. Change the IMAP server to zimbra.xmission.com
4. Change the security type to SSL
   • The port should update to 993
5. Leave the IMAP path prefix blank
6. Tap Next and proceed to the Outgoing Server Settings section below

POP3

Incoming Server Settings

1. Change the username to your full email address
2. verify your password
3. Change the POP3 server to zimbra.xmission.com
4. Change the security type to SSL, the port should update to 995
5. Choose when you want the email to be deleted from the server
6. Tap Next and proceed to the Outgoing Server Settings below

Outgoing Server Settings

1. The SMTP Server is zimbra.xmission.com
2. Change the security type to SSL
   • The Port field should change to 465
3. Require sign-in should be checked
4. Make sure that your username is your full email address. The password should have carried over from the previous screens.
5. Tap Next
   • If successful, your screen will progress to Account Options

ActiveSync

NOTE This option only works if you have a Zimbra Premium account
For information about upgrading your email services please speak with our sales department.

1. Enter your email address and password then choose Manual Setup
2. Next choose Microsoft Exchange ActiveSync
   1. Email address: Your email address
   2. Domain\username: This should be \your@emailaddress.tld
   3. Password: Your email password
   4. Exchange Server: zimbra.xmission.com
   5. Use secure connection(SSL): Check this box
   6. Use client certificate: Leave blank
   7. Click Next
   8. Period of email to sync: Default is 3 days - however most phones can sync up to 30 days.
   9. You can make sure to have a check in the boxes you want to sync, Email, Contacts, Calendar, Tasks
   10. Click Next when you are done
   11. Chose a name for your Account - this is Optional, then click Done

NOTE Please allow some time for your phone to complete the sync. This may take some time depending on how may days you selected your phone to sync.

Account Options

1. Specify how often to check for email, whether you want all email to originate from this account, and if you want to be notified when an email is received.
2. Tap Next

Finish

Name the account and enter your name. Afterwards, your phone will begin downloading your messages.