Difference between revisions of "Hosted Email:BlackBerry"

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(Created page with 'Native BES integration allows BlackBerry users to enjoy "push" technology, which can automatically deliver messages and information to their smartphones. Native sync for mail, ca…')
 
(BlackBerry IMAP instructions)
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Native BES integration allows BlackBerry users to enjoy "push" technology, which can automatically deliver messages and information to their smartphones. Native sync for mail, calendar, contacts, documents, and file access.
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BlackBerry IMAP Configuration.
  
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Native integration on the BlackBerry requires the subscriber's mobile phone plan have the "BlackBerry Enterprise Data." These plans are typically $6 to $15 p/mo depending on the provider. Many BlackBerry users may already have this on their plan. They need to check with their carrier or review their phone bill.
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Instructions for configuring your BlackBerry phone are very similar to those found here: [[http://wiki.xmission.com/index.php/General_Email_Settings|General Email Settings]]
  
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It is important not to confuse "Blackberry Enterprise Data" (BED) with the "Blackberry Data Plan" as the ''Enterprise'' Data plan which allows the phone to sync with a BlackBerry ''Enterprise'' Server (BES). The data plan is just for general internet data.
 
  
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The Blackberry user will need to update a code on their plan to point the BED services to XMission. Please contact support@xmission.com or your sales agent to get this code.
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General instructions for most BlackBerry phones:
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1 From your BlackBerry home screen, select the '''Blackberry Set-up''' icon.
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2 Choose '''Personal Email Set-up''' or on older devices choose '''Personal Email Set-up''' icon.
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3 Select '''Personal Email Set-up'''.
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4 Accept '''Terms and Conditions'''.
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5 On the '''Email Account Set-up''' page, enter your Email address but ''leave the password field blank''.
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6 Select '''Next'''.
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7 Screen will display, '''We are unable to set up your email account'''.
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8 Select '''I will provide the settings to add this email account''', then '''Next'''.
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9 Select '''Internet Service Provider Email (POP/IMAP)''', then '''Next'''.
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10 Select '''I will provide the settings to add this email account''', then '''Next'''.
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11 Screen will display, '''The BlackBerry Internet Service could not configure [your email] account'''.
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12 Select '''Provide the Settings to add email account'''.
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13 Enter your XMission email username (username@xmission.com) and your password, then '''Next'''.
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14 Enter '''mail.xmission.com''' as the email server, then '''Next'''. Zimbra users enter '''zimbra.xmission.com'''.
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15 Select '''OK'''.
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16 Below your newly added email address, select '''Edit'''.
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17 Select '''Advanced Settings''' at the bottom.
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18 Verify '''port 993''' and that '''Use SSL''' is set to '''Yes'''.
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19 Select '''Save'''.

Revision as of 16:37, 17 August 2010

BlackBerry IMAP Configuration.

Instructions for configuring your BlackBerry phone are very similar to those found here: [Email Settings]


General instructions for most BlackBerry phones:

1 From your BlackBerry home screen, select the Blackberry Set-up icon.

2 Choose Personal Email Set-up or on older devices choose Personal Email Set-up icon.

3 Select Personal Email Set-up.

4 Accept Terms and Conditions.

5 On the Email Account Set-up page, enter your Email address but leave the password field blank.

6 Select Next.

7 Screen will display, We are unable to set up your email account.

8 Select I will provide the settings to add this email account, then Next.

9 Select Internet Service Provider Email (POP/IMAP), then Next.

10 Select I will provide the settings to add this email account, then Next.

11 Screen will display, The BlackBerry Internet Service could not configure [your email] account.

12 Select Provide the Settings to add email account.

13 Enter your XMission email username (username@xmission.com) and your password, then Next.

14 Enter mail.xmission.com as the email server, then Next. Zimbra users enter zimbra.xmission.com.

15 Select OK.

16 Below your newly added email address, select Edit.

17 Select Advanced Settings at the bottom.

18 Verify port 993 and that Use SSL is set to Yes.

19 Select Save.

Retrieved from "http://wiki.xmission.com/index.php?title=Hosted_Email:BlackBerry&oldid=3748"