Hosted Email:MacMail 16.x

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Revision as of 16:51, 22 July 2022 by Jab (talk | contribs)
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Mac Mail v. 16.x

We have created an iOS profile for Premium Edition mailboxes on the XMission Zimbra Collaboration platform. To use this profile instead of manually entering in all the information follow the instructions here


Adding a New Account

On your mac you want to click on your apple and choose System Preferences

NOTE: This shows configurations for customers with XMission's Zimbra Personal email accounts. Configuration is similar for hosted business domain email services, simply replace the username with your full business email address.

  • Click on Internet Accounts
  • Click on Add Other Account...
  • Finally Click on Mail Account
SystemPreferences.jpg InternetAccounts-Add.jpg InternetAccount-Add-MailAccount.jpg
  • Fill in Name, Email Address and Password
  • Click on Sign In
  • Make sure all fields are entered
  • Account Type: IMAP
  • Incoming Mail Server: zimbra.xmission.com
  • Outgoing Mail Server: zimbra.xmission.com
  • Click Sign in
  • Finally make sure Mail is checked
  • Click on Done
EmailSetup-1.jpg ZPPEmailAdd.jpg EmailSetup-3.jpg


  • Once you have filled out the information to add an account though Internet Accounts, you can then open your Mail application and your email will automatically setup.

Edit an Existing Account

  • If you already have an email account setup on Mac Mail and you just need to update a password that you recently changed. Follow the steps below:
  • Be sure to close out of Mac Mail completely by clicking on the icon and choose Quit


Update Internet Accounts

  • We want to update your password in Internet Accounts first
  • Click on your Apple and choose System Preferences
  • Then choose Internet Accounts
  • Choose your XMission account on the Left
  • Update your Password on the right
  • Click on the red circle to save and close
SystemPreferences.jpg EditInternetAccounts.jpg


Update Mac Mail Application

  • After you have updated Internet accounts we can then navigate to your Mac Mail application and update the password there.
  • Open your Mac Mail application by clicking on the mail envelope in your dock.
  • With your Mail App Open Click on your Apple
  • Click on Preferences
  • Next Make sure Accounts is highlighted at the top
  • Click on your XMission account on the left
  • Click on the Server Settings Tab
  • Update your Password in Incoming/Outgoing
  • Uncheck the box that says: Automatically manage connection Settings
  • This will allow you to update the port information if needed
  • You can also make sure SSL is turned on
EditMail-1.jpg ZPPEditMail-2.jpg ZPPEditMail-3.jpg
  • Once you have updated all your settings you can click on the red circle to make sure your settings have taken effect.