Passwords

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Support.pngPasswords

How do I change my XMission password?

XMission offers a variety of ways to change your password, the easiest of which is our control panel https://xmission.com/control. You may also change your password using by contacting XMission technical support.

Using XMission hosted email? Here is how to change your Zimbra email password.

How often will I have to change passwords?

Having a strong password can eliminate how often you need to change your password. However we recommend you update your password at least once a year.

Hosted email customers, you will be required to update your password once a year. You will be notified by email 14 days prior.

What is a GOOD password?

XMission cares about the security of your account. A good password should be between 12 - 128 characters in length. Do not to use anything that someone could guess such as your license plate number, proper names, birthdate, previously used passwords, simple words that are commonly used together, or any elements of your account name.

It is recommended that you use 3 or more words, 5 characters or more to make an easy-to-remember, but hard-to-crack password. For example:

  • unruly-noisemaker59Studebaker
  • Revamp!2discount-Planters
  • twoclipS-included4patriots

Of course, don't use any of these examples for your own password.

Password Managers

Don't ever use the same password between services. Never re-use passwords. Never use passwords you saw online.

It is recommended that you use a password manager, like KeePass or Bitwarden to keep all your individual passwords managed and safe. Be sure to pick a lengthy, strong master password, and use multi-factor authentication if available.

How do I enter my new password into my email client?

This XMission wiki page explains has guides on how to update configuration values for most common email applications. https://wiki.xmission.com/Email

Domains Password

Q - What if I forgot my password for a domain I registered with you? A = Please contact out support department by phone, 801-539-0852 or by chat and we can assist you further.