I was instant messaging with a contact in China. I ended up accidentally clicking on, and downloading, a very pervasive Chinese virus, which instantly took over my outlook. My monitor lit up with dozens of outgoing e-mails, as it attempted to spread itself to everyone in my contact book. Thank goodness for XMISSION, as everyone of them came back, "stopped by your ISP/xmission.com." The virus then proceeded to turn my puter into sluggish mud, over the next few weeks, and I finally had to scrap it, but thanks to your exemplary service(s), multiple contacts were spared. Your internet service, is worth every penny, and more!