Difference between revisions of "Zimbra Cloud"

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(Understanding Support Plans)
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==Understanding Support Plans==
 
==Understanding Support Plans==
 
Business customers can choose from the following Zimbra Cloud support options as provided by XMission.
 
Business customers can choose from the following Zimbra Cloud support options as provided by XMission.
** Premier Support - All mailbox holders on the domain are provided with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents  
+
* Premier Support - All mailbox holders on the domain are provided with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents  
** Admin Support - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents
+
* Admin Support - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents
** Trial Support - Provides access to online support documents and 4 email support tickets during trial period zimbracloudtrial@xmission.com
+
* Trial Support - Provides access to online support documents and 4 email support tickets during trial period zimbracloudtrial@xmission.com
  
 
==Overview and Features==
 
==Overview and Features==

Revision as of 16:19, 4 February 2021

Zimbra Cloud by XMission is a new Zimbra email platform hosted on Oracle Cloud Services and supported by XMission.

Zimbra Cloud can be purchased as a fully supported product or as a stand-alone service where the user self-supports using available online resources.

Zimbra Cloud is intended to be a one-size-fits-all model and is not as configurable as Zimbra 8.8.X or Zimbra 9.X however it does have offer 30 GB quota with many integrations and features appealing to the wider market in need of domain email services.

Product Pages

Login Pages

Online Zimbra Cloud Support Links:

User guide: https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html

General help: https://info.zimbra.com/zimbra-cloud-email-help

Admin guide: https://admin.zimbracloud.com/support --> requires domain admin login credentials

Understanding Support Plans

Business customers can choose from the following Zimbra Cloud support options as provided by XMission.

  • Premier Support - All mailbox holders on the domain are provided with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents
  • Admin Support - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents
  • Trial Support - Provides access to online support documents and 4 email support tickets during trial period zimbracloudtrial@xmission.com

Overview and Features

Video overview of Zimbra Cloud: https://youtu.be/gjoc-0YHp-M

Subscribe to the Zimbra YouTube channel: https://www.youtube.com/c/zimbra/videos

Features: