Difference between revisions of "Zimbra FAQ - White Label"
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Revision as of 13:27, 29 March 2016
XMission provides a number of services oriented to resellers, channel partners, and organizations with white label requirements.
The following FAQ provides answers to the most common questions. If we are missing anything please send requests to zimbrasales@xmission.com and we will get it added.
What mailbox service levels are available?
A. XMission provides two service levels for resellers and white label environments: Basic and Professional. Zimbra Infrastructure customers with a dedicated environment may have additional mailbox levels available based on needs.
Do Basic accounts support portable devices?
A. Absolutely, yes. They support IMAP for all portable devices and desktop applications. As well, they have webmail access. Although the Base account mobile webmail isn't as feature rich as the Premium mobile webmail experience.
How many static IP addresses and SSLs are required?
A. Typically only a single IP address and SSL certificate is required. This allows you to establish your domain as the "email gateway" for your customer base. When you setup your domain as the "email gateway" for your customer base this only requires one Static IP address and one SSL certificate. A secondary advantage this provides is that if you ever need to change email platforms in the future your customers would not have to change any settings.
What branding options are available? What if we need a generic Zimbra login rather than branded?
XMission can provide either the generic login and webmail page or a custom branded login and webmail page. The choice is entirely yours. Both options require use of a Static IP address and SSL certificate.
What SSL providers can you work with?
All commercially available SSL providers.
What if a customer requires their own branding on the login and webmail page?
Same as above. They will need a Static IP and SSL cert for their domain. You will be billed for the IP address and server configuration to fit the brand to the page.
What Zimbra themes are available?
By default you are provided with access to all Zimbra themes. Please note, the custom logo integration may not be visually pleasing with all possible Zimbra themes. Customers may also limit the themes available to the end user. This service can be made available upon request.
