Difference between revisions of "International Calling And Rates"
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| + | This guide applies to XMission Voice customers. Business customers, please contact your account manager for more information. | ||
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== XMission Voice International Calling Information == | == XMission Voice International Calling Information == | ||
===Dialing internationally=== | ===Dialing internationally=== | ||
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''011'' Tells our system that you are about to place a call to another country. | ''011'' Tells our system that you are about to place a call to another country. | ||
| − | ''[country code]'' The 2 or 3 digit code of the country you are | + | ''[country code]'' The 2 or 3 digit code of the country you are calling (see our rates below, or consult any international code chart) |
''[phone number]'' The number inside that country you are dialing. This may look very different from phone numbers in the states, and may be longer. | ''[phone number]'' The number inside that country you are dialing. This may look very different from phone numbers in the states, and may be longer. | ||
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Listed are rates for the most frequent dialed countries. For rates to other countries, please contact our Technical Support line. | Listed are rates for the most frequent dialed countries. For rates to other countries, please contact our Technical Support line. | ||
| + | |||
| + | These rates may frequently change. They are valid as of August 2020 | ||
<pre> | <pre> | ||
| − | Country Code | + | Country Code Retail in Dollars |
| + | |||
| + | Puerto Rico 0.03 | ||
| + | |||
| + | Hawaii 0.06 | ||
| + | |||
| + | United Kingdom 44 0.05 | ||
| − | + | Canada 0.05 | |
| + | |||
| + | Mexico 0.05 | ||
| − | + | South Africa 27 0.33 | |
| − | + | Netherlands 31 0.08 | |
| − | + | France 33 0.08 | |
| − | + | Spain 34 0.08 | |
| − | + | Portugal 351 0.08 | |
| − | + | Ireland 353 0.08 | |
| − | + | Hungary 36 0.15 | |
| − | + | Italy 39 0.08 | |
| − | + | Switzerland 41 0.08 | |
| − | + | Czech Republic 420 0.20 | |
| − | + | Austria 43 0.08 | |
| − | + | Denmark 45 0.08 | |
| − | + | Sweden 46 0.08 | |
| − | + | Norway 47 0.08 | |
| − | + | Poland 48 0.10 | |
| − | + | Germany 49 0.08 | |
| − | + | Greece 30 0.08 | |
| − | + | Peru 51 0.25 | |
| − | + | Argentina 54 0.15 | |
| − | + | Brazil 55 0.18 | |
| − | + | Chile 56 0.10 | |
| − | + | Venezuela 58 0.10 | |
| − | + | Malaysia 60 0.10 | |
| − | + | Australia 61 0.10 | |
Philippines 63 0.52 | Philippines 63 0.52 | ||
| − | + | New Zealand 64 0.08 | |
| − | |||
| − | |||
Russia 7 0.18 (St Petersburg) | Russia 7 0.18 (St Petersburg) | ||
| − | + | Japan 81 0.10 | |
| − | + | Korea South 82 0.12 | |
| − | + | Hong Kong 852 0.10 | |
| − | + | China 86 0.10 | |
Taiwan 886 0.08 | Taiwan 886 0.08 | ||
| − | |||
| − | |||
| − | + | India 91 0.30 | |
| + | |||
| + | Jordan 962 0.20 | ||
| + | |||
| + | Israel 972 0.08 | ||
| − | |||
| − | |||
| − | |||
</pre> | </pre> | ||
| + | '''IMPORTANT:''' Calls terminating on cell phones may cost significantly more. Specific cities within these countries may be a higher or lower rate than its base country code. Additional rates available upon request. | ||
| + | |||
| + | |||
| + | [[Category:Voice Troubleshooting|International Calling]] | ||
[[Category:VoIP]] | [[Category:VoIP]] | ||
Latest revision as of 11:12, 3 August 2021
This guide applies to XMission Voice customers. Business customers, please contact your account manager for more information.
XMission Voice International Calling Information
Dialing internationally
To call internationally, simply pick up the phone and dial these numbers as you would any local number:
011 [country code] [phone number]
011 Tells our system that you are about to place a call to another country.
[country code] The 2 or 3 digit code of the country you are calling (see our rates below, or consult any international code chart)
[phone number] The number inside that country you are dialing. This may look very different from phone numbers in the states, and may be longer.
For example, the speaking clock in Berlin is +49 30 2 555 7. You would dial:
011 49 30 2 555 7 without pauses.
Due to distance, connecting through various switches and some countries relaying calls through satellites, some international calls may take slightly longer to connect, than normal long distance calls. This is completely normal, yet we have no control over how long an international call takes to connect. If you are calling internationally for the first time, please be aware that alerts that you are used to such as the ringing sound, busy tone and others, may not sound similar to those used in the US and Canada.
International calling is a feature that should be enabled on all XMission Voice lines by default. However, if you find that this is not the case, or you would like to block international calling from your line, please contact our Technical Support line to have this feature switched for you.
International Calling Rates
Listed are rates for the most frequent dialed countries. For rates to other countries, please contact our Technical Support line.
These rates may frequently change. They are valid as of August 2020
Country Code Retail in Dollars Puerto Rico 0.03 Hawaii 0.06 United Kingdom 44 0.05 Canada 0.05 Mexico 0.05 South Africa 27 0.33 Netherlands 31 0.08 France 33 0.08 Spain 34 0.08 Portugal 351 0.08 Ireland 353 0.08 Hungary 36 0.15 Italy 39 0.08 Switzerland 41 0.08 Czech Republic 420 0.20 Austria 43 0.08 Denmark 45 0.08 Sweden 46 0.08 Norway 47 0.08 Poland 48 0.10 Germany 49 0.08 Greece 30 0.08 Peru 51 0.25 Argentina 54 0.15 Brazil 55 0.18 Chile 56 0.10 Venezuela 58 0.10 Malaysia 60 0.10 Australia 61 0.10 Philippines 63 0.52 New Zealand 64 0.08 Russia 7 0.18 (St Petersburg) Japan 81 0.10 Korea South 82 0.12 Hong Kong 852 0.10 China 86 0.10 Taiwan 886 0.08 India 91 0.30 Jordan 962 0.20 Israel 972 0.08
IMPORTANT: Calls terminating on cell phones may cost significantly more. Specific cities within these countries may be a higher or lower rate than its base country code. Additional rates available upon request.
