Difference between revisions of "Zimbra Cloud"
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==Understanding Support Plans== | ==Understanding Support Plans== | ||
| − | Business customers can choose from the following Zimbra Cloud support options as provided by XMission. | + | Business customers can choose from the following Zimbra Cloud support options as provided by XMission. Billable plans are charged for the total number of domain mailboxes. Support levels cannot be mixed and matched. |
* '''Premier Support''' - All mailbox holders on the domain are provided with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents | * '''Premier Support''' - All mailbox holders on the domain are provided with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents | ||
* '''Admin Support''' - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents | * '''Admin Support''' - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents | ||
Revision as of 15:24, 4 February 2021
Zimbra Cloud by XMission is a new Zimbra email platform hosted on Oracle Cloud Services and supported by XMission.
Zimbra Cloud can be purchased as a fully supported product or as a stand-alone service where the user self-supports using available online resources.
Zimbra Cloud is intended to be a one-size-fits-all model and is not as configurable as Zimbra 8.8.X or Zimbra 9.X however it does have offer 30 GB quota with many integrations and features appealing to the wider market in need of domain email services.
Contents
Product Pages
- Zimbra Cloud Pricing: https://xmission.com/zimbra_cloud
- XMission Support Plans for Zimbra Cloud: https://xmission.com/zimbra_cloud_support
Login Pages
- Zimbra Cloud Webmail: https://mail.zimbracloud.com
- Zimbra Cloud Admin Dashboard: https://admin.zimbracloud.com
Online Zimbra Cloud Support Links:
User guide: https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html
General help: https://info.zimbra.com/zimbra-cloud-email-help
Admin guide: https://admin.zimbracloud.com/support --> requires domain admin login credentials
Understanding Support Plans
Business customers can choose from the following Zimbra Cloud support options as provided by XMission. Billable plans are charged for the total number of domain mailboxes. Support levels cannot be mixed and matched.
- Premier Support - All mailbox holders on the domain are provided with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents
- Admin Support - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents
- Trial Support - Provides access to online support documents and 4 email support tickets during trial period zimbracloudtrial@xmission.com
- Online Support - Customer chooses only use of online support documentation following the provided help links in the Zimbra Cloud user webmail interface and admin dashboard
Overview and Features
Video overview of Zimbra Cloud: https://youtu.be/gjoc-0YHp-M
Subscribe to the Zimbra YouTube channel: https://www.youtube.com/c/zimbra/videos
Features:
- 30 GB mailbox quota
- Contacts
- Calendar
- Cloud Storage and local Briefcase
- Video conferencing
- Chat room and presence
- Integrations include: Slack, Zoom, Jitsi, Zulip, Google Drive, OneDrive, DropBox, LifeSize, Webex, ActiveSync, Zimbra Connector for Outlook (ZCO)
- User Migration Tool
