XMission E-Fax Services

XMission E-Fax Solution is a add-on service and requires paid for services to have access to this service.

Our E-Fax allows users to send faxes via:

* XMission online portal.
* E-Mail Account services (IE: Zimbra, GMail, Outlook, Thunderbird, Mac Mail, etc). 

If you wish to add E-Fax to your XMission Voice services, please contact our sales department to get registered.

Send from Portal

To send a fax from the online portal, users will need to log into call.xm.

1. Click on "Fax" Button.
2. Click "Send Fax".
3. Click "Browse" button and locate file from the local machine(Computer).
4. Leave the CallerID dropdown alone. (Unless you have multiple Fax Number with XMission)
5. Type in the Phone Number for the destination.
6. Check optional box "Add Cover Letter"

   Using Cover Letter - Fill in all optional fields.

   

7. Click "Send".

• You are able to add a SINGLE file only. So if you have to fax multiple pages, it will be required to scan or combine those pages into a single file.
• The system will accept .pdf, .doc, .docx, .jpg, .png, .tif, .odt, .txt files ONLY.

Send from Email

XMission will need to know your E-Mail Address to authorize usage. We can add up-to 3 email address' but recommend if multiple users need access to sending Fax to set up a outgoing distribution list called fax@yourdomain.com.

To send faxes via Email:

1. Open your email service
2. Click to compose or start a new email
3. the TO: Address is as follows

   <phonenumber sending to>@fax.io

   Example: 18019871234@fax.io

   • To add a cover letter:
4. Enter in the Fax Subject in your E-Mail Platform's "Subject Box".
5. Any additional content for the cover letter you will type into the E-Mail Body
   • If you do not wish to add a cover letter:
6. Leave the "Subject Box" in your Email Platform blank.
   • (IF the subject filed is left blank) anything entered into the E-Mail Body will be treated as your fax document. Attachments will be ignored.
   • If you wish to fax pre-paired documents, simply attach them to the email.

• The system will accept .pdf, .doc, .docx, .jpg, .png, .tif, .odt, .txt files ONLY.