View source for Android Portable Devices with Microsoft Exchange

Setup your Android device using the Microsoft Exchange email configuration to take advantage of the included ActiveSync benefits provided with your Zimbra Business Professional (Premium), XMission.com Personal Email w/Zimbra ActiveSync,  or Consumer Edition w/ ActiveSync ISP email account.


Some customers with Android devices may have better luck using the Microsoft Exchange configuration option found under Accounts in Settings or from inside the Email application, Settings, then choosing + Add account. 


Using the ActiveSync protocol means the mail application will use Push technology, meaning the device will actively update data from the mail system, rather than waiting for you to fetch the data from the server manually. It may add a nominal amount of battery drain but most are willing to have very minor impact on battery life in exchange for the optimized experience.


Configuring Android device with Microsoft Exchange

Open Android device '''Settings'''

'''Accounts'''

Select '''ADD ACCOUNT'''

Select '''Microsoft Exchange'''

You will now see '''Microsoft Exchange Sign-in'''

'''EMAIL ADDRESS''': Enter full email address here. username@example.com

'''PASSWORD''': Enter your email password 

You can now select '''MANUAL SETUP''' or '''NEXT''', either way you will be configuring a small number of settings

MANUAL PATH

When selecting '''MANUAL''' you will be prompted with the following:

'''Remote security administration'''

''The example.com server must be allowed to remotely control the security features on your phone.''   CANCEL   '''ALLOW'''

NEXT PATH

When selecting '''NEXT'''

'''Server settings'''

'''EMAIL ADDRESS''': Enter full email address    username@example.com

'''SERVER ADDRESS''': Enter server hostname   zimbra.xmission.com 

'''DOMAIN''': Enter mail domain   example.com 

'''PORT NUMBER''': 443     <--  Leave this setting. Do not modify.

'''USERNAME''': username@example.com     

'''PASSWORD''': Enter your password  

'''Use secure connection (SSL):'''  (      ON)    Confirm slider set to '''ON''' position 

Select '''NEXT'''

This will now verify your settings and take you to the next screen

'''Select items to sync''':  Email / Contacts / Calendar / Tasks

'''Sync schedule''': Push

'''Email sync period''': 1 week  (Set to your preferred duration)

Select '''NEXT'''
 
'''ACCOUNT NAME''': Enter your preferred description here. (Something like "My ISP email" or "My Exchange Mailbox")

'''Set as default account''':  (    slider)   Set slider as preferred.

Select '''Next''' in top right of screen


'''Phone administrator''': It will ask for rights to control settings. Select '''ALLOW'''

'''Security update'''

The security settings must be updated to use mailbox@exmaple.com 

CANCEL '''UPDATE'''  (select UPDATE)

Most Android phones will now place you in your mail application.

In the background your mailbox data will populate, as will all content for Contacts, Calendars, and Tasks.

Exit the Email application

Check email and any other data sets that were configured during the configuration.

'''Notes:''' - Depending on size of message quota on the server it can take some amount of time for message to populate onto the device mail application. Contacts and Calendars may also take time to populate.