Difference between revisions of "Zimbra Cloud"

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(Zimbra Cloud with support by XMission)
 
(→‎Online Zimbra Cloud Support Links:)
 
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Zimbra Cloud can be purchased as a fully supported product or as a stand-alone service where the user self-supports using available online resources.
 
Zimbra Cloud can be purchased as a fully supported product or as a stand-alone service where the user self-supports using available online resources.
  
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Zimbra Cloud is intended to be a one-size-fits-all model and is not as configurable as Zimbra 8.8.X or Zimbra 9.X however it does have offer 30 GB quota with many integrations and features appealing to the wider market in need of domain email services.
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Zimbra Cloud is intended to be a one-size-fits-all model and is not as configurable as Zimbra 8.8.X or Zimbra 9.X however it does have offer 30 GB quota with extensive integrations and features appealing to the wider market in need of domain email services.
  
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XMission Pricing plans are located here: https://xmission.com/zimbra_cloud
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==Product Pages==
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* Zimbra Cloud Pricing: https://xmission.com/zimbra_cloud
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* XMission Support Plans for Zimbra Cloud: https://xmission.com/zimbra_cloud_support
  
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XMission Support plans are located here: https://xmission.com/zimbra_cloud_support
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==Login Pages==
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* Zimbra Cloud Webmail: https://mail.zimbracloud.com
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* Zimbra Cloud Admin Dashboard:  https://admin.zimbracloud.com
  
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==Online Zimbra Cloud Support Links:==
  
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Online Zimbra Cloud Support Links:
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User guide: https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html
  
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User guide: https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html
 
 
General help: https://info.zimbra.com/zimbra-cloud-email-help
 
General help: https://info.zimbra.com/zimbra-cloud-email-help
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Admin guide: https://admin.zimbracloud.com/support --> requires admin login credentials
 
  
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Admin guide: https://admin.zimbracloud.com/support --> requires domain admin login credentials
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Application settings: [[Zimbra Cloud General Application Settings]]
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==Understanding Support Plans==
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Business customers can choose from the following Zimbra Cloud support options as provided by XMission. Billable plans are charged for the total number of domain mailboxes. Support levels cannot be mixed and matched. Paid support plans have a minimum 90 day commitment before any downgrade is available.
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* '''Premier Support''' - Provides all mailbox holders with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents. $3 per mailbox
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* '''Admin Support''' - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents. $1 per mailbox
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* '''Trial Support''' - Provides access to online support documents and 4 email support tickets during trial period zimbracloudtrial@xmission.com  $0 per mailbox
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* '''Online Support''' - Provided no support services. Customer will use online support documentation following the provided help links in the Zimbra Cloud user webmail interface and admin dashboard. $0 per mailbox
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==Overview and Features==
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Video overview of Zimbra Cloud: https://youtu.be/gjoc-0YHp-M
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Subscribe to the Zimbra YouTube channel: https://www.youtube.com/c/zimbra/videos
  
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Video overview of Zimbra Cloud: https://youtu.be/gjoc-0YHp-M Zimbra updates videos regularly: https://www.youtube.com/c/zimbra/videos
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Features: $2.95 per mailbox monthly
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* 30 GB mailbox quota
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* Contacts
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* Calendar
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* Cloud Storage and local Briefcase
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* Video conferencing
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* Chat room and presence
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* Integrations include: [https://support.zimbracloud.com/integrations/slack/ Slack], [https://support.zimbracloud.com/integrations/zoom Zoom], [https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html#_jitsi Jitsi], [https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html#_zulip Zulip], [https://support.zimbracloud.com/integrations/google-drive Google Drive], [https://support.zimbracloud.com/integrations/microsoft-onedrive OneDrive], [https://support.zimbracloud.com/integrations/dropbox DropBox], LifeSize, [https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html#_video_call_preferences Webex], [https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html#_activesync ActiveSync], [https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html#_zimbra_connector_for_outlook_zco Zimbra Connector for Outlook (ZCO)] 
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* User Migration Tool

Latest revision as of 15:02, 9 February 2021

Zimbra Cloud by XMission is a new Zimbra email platform hosted on Oracle Cloud Services and supported by XMission.

Zimbra Cloud can be purchased as a fully supported product or as a stand-alone service where the user self-supports using available online resources.

Zimbra Cloud is intended to be a one-size-fits-all model and is not as configurable as Zimbra 8.8.X or Zimbra 9.X however it does have offer 30 GB quota with extensive integrations and features appealing to the wider market in need of domain email services.

Product Pages

Login Pages

Online Zimbra Cloud Support Links:

User guide: https://zimbra.github.io/userguide/zcloud/userguide-zcloud.html

General help: https://info.zimbra.com/zimbra-cloud-email-help

Admin guide: https://admin.zimbracloud.com/support --> requires domain admin login credentials

Application settings: Zimbra Cloud General Application Settings

Understanding Support Plans

Business customers can choose from the following Zimbra Cloud support options as provided by XMission. Billable plans are charged for the total number of domain mailboxes. Support levels cannot be mixed and matched. Paid support plans have a minimum 90 day commitment before any downgrade is available.

  • Premier Support - Provides all mailbox holders with 24x7 phone and live chat support, unlimited email support tickets, and access to online support documents. $3 per mailbox
  • Admin Support - Provides email support tickets for up to two domain admins supporting the larger domain mailbox base, plus access to online support documents. $1 per mailbox
  • Trial Support - Provides access to online support documents and 4 email support tickets during trial period zimbracloudtrial@xmission.com $0 per mailbox
  • Online Support - Provided no support services. Customer will use online support documentation following the provided help links in the Zimbra Cloud user webmail interface and admin dashboard. $0 per mailbox

Overview and Features

Video overview of Zimbra Cloud: https://youtu.be/gjoc-0YHp-M

Subscribe to the Zimbra YouTube channel: https://www.youtube.com/c/zimbra/videos

Features: $2.95 per mailbox monthly

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