Difference between revisions of "Category:DSL Troubleshooting"

From XMission Wiki
Jump to: navigation, search
(Created page with "Category:Troubleshooting")
 
Line 1: Line 1:
 +
Below you will find a list of common modem/routers. In most cases a simple power cycle of your modem/router will fix most issues.
 +
 +
To do this - Simply unplug the power from the back of the router. This is usually the black cable. Leave it unplugged for at minimum 30 seconds. Plug your modem/router back in and test your connection.
 +
 +
Make sure your DSL light is solid and not flashing. If it is flashing their may be a connectivity issue with Century Link.
 +
Make sure your Internet Light is solid.
 +
Red usually indicates you may have the wrong username/password configured in your modem
 +
No light usually indicates you don't have a username/password configured in your modem.
 +
 +
In this case you will want to select your modem from the list below, and follow the instructions to enter your username/password.
 +
If your modem is not listed
 +
 +
If your are having issues with your wireless. Make sure your connection is working by plugging a computer directly into your router and test for connectivity. In most cases the issue may just be the wireless connectivity, and a simple power cycle will normally fix this.
 +
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Revision as of 09:54, 30 January 2014

Below you will find a list of common modem/routers. In most cases a simple power cycle of your modem/router will fix most issues.

To do this - Simply unplug the power from the back of the router. This is usually the black cable. Leave it unplugged for at minimum 30 seconds. Plug your modem/router back in and test your connection.

Make sure your DSL light is solid and not flashing. If it is flashing their may be a connectivity issue with Century Link. Make sure your Internet Light is solid. Red usually indicates you may have the wrong username/password configured in your modem No light usually indicates you don't have a username/password configured in your modem.

In this case you will want to select your modem from the list below, and follow the instructions to enter your username/password. If your modem is not listed

If your are having issues with your wireless. Make sure your connection is working by plugging a computer directly into your router and test for connectivity. In most cases the issue may just be the wireless connectivity, and a simple power cycle will normally fix this.